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Organizational Behavior Expert Advice for Lolita’s Italian Restaurant During COVID-19 Pandemic

Type of Employees to Hire During Re-Opening

First and second questions has to be answered. ? Use APA 6th edition formatting style. ? Use in-text citations. For example: This proposition is consistent with a recent study by McCarthy and Bauer (2019), who found that when managers have high levels of stress they engage in prosocial behaviors in the form of managerial support. ? You do not have to cite materials that you obtain from the class textbook or class lectures. However, any information drawn from websites, research articles or other sources must be cited as per APA formatting guidelines. ? Try to cite at least two academic peer-reviewed studies for each question you answer. ? Try to obtain recent articles (within the past 6-7 years) ? Use academic articles from any journal but be sure that these are peer-reviewed academic research articles. They can be obtained from University of Toronto Journal databases such as Business Source Premiere or PsychInfo. ? Avoid quoting from the article directly (paraphrasing is better). Generally, the only times it is appropriate to quote is when either (a) what the authors have said is so precious that quoting wouldn’t do it justice or (b) you’re about to rip about their argument and so you want to quote what they said precisely. Otherwise, it looks like you are quoting either (a) because you didn’t understand what was said and you don’t have confidence that you can paraphrase it or (b) because you’re being lazy and trying to fill page space without having to write yourself. ? If you do quote from the article, make sure that you put the text in quotation marks and provide an appropriate reference including page number. Failing to put quotes within quotation marks constitutes plagiarism. MGHB02 MIDTERM EXAM V1 Please read the following case and then answer two out of the three questions. Your answers will be assessed based on content (i.e., the quality of the information presented; integration of class material and peer-reviewed academic research articles), and organization (i.e., clear order, structure, grammar, proper citations, etc.). Lolita’s Lust The Covid-19 pandemic has taken a huge toll on all sectors of our economy, the food service sector among the hardest hit. As Canada starts to slowly re-open, restaurant owners across the country are trying to figure out what they can do to ensure that their businesses stay operational. Imagine that you have been hired as an organizational behavior expert to give advice to a family who owns a small Italian restaurant called Lolita’s in the Toronto area. The restaurant has been in operation for over 20 years but because of the COVID-19 pandemic, they had to shut down. They are about to re-open but need to figure a number of things out, such as how the restaurant will be organized in terms of space, how they will increase their cleaning procedures to minimize the spread of germs and how they will keep the customers and servers 6-feet apart. They also face employee challenges, such as what kinds of employees they will need to hire and how they will ensure that their employees will comply with the new rules (strict and regular hand washing, staying 6-feet apart) while at the same time delivering the high quality service that has brought customers to their restaurant over the years. Your task for this take home assignment is to read the questions below and prepare two answers out of the three. Your answers should incorporate information, theories and research from the textbook and class. You should also find academic research articles to support your thoughts. Please cite the articles you use with APA formatting and put all references at the end in a section labelled “References”. Remember, pick two of the following three to answer. 1. What type of employees should this family be looking for when hiring in terms of personality characteristics/trait? Why? x 2. During this unprecedented time, what can theories of motivation tell us about the probable behavior of restaurant employees? What kind of pay system would be best to motivate restaurant staff? . 3. Based on what you know about the research and theories on learning, what strategies can the owners use to increase the probability that employees will comply with the rules and responsibilities that the owners have set out.. Grading for Each Question Content What is the quality of the information presented? Was there appropriate coverage of theories and research of management and leadership learned in class and in the text? To what extent did the student integrate existing knowledge to critically analyze the situation and provide a comprehensive answer? Ideas should be detailed, well-developed, and supported with specific evidence and facts.  Sources and Scope Does the answer accurately and comprehensively integrate peer reviewed academic research articles? Are these articles accurately integrated and do they support claims that the student is making? Does the student use a wide range of sources in constructing the answer? Is the research accurately cited and is the reference list accurately presented

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