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Business Processes Assignment
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Learning Outcomes

As part of the formal assessment for the programme you are required to submit a Business Processes assignment. Please refer to your Student Handbook for full details of the programme assessment scheme and general information on preparing and submitting assignments.

After completing the module you should be able to:

1. Appraise the effectiveness of different approaches to quality management within different organisational contexts.

2. Identify principles of effective project management.

3. Assess organisational and business processes and identify areas for improvement.

4. Analyse service/organisational improvements and opportunities for innovation and growth.

5. Debate issues concerning the definition and measurement of project success.

Using an organisation that you are familiar with, (this could be a current employer, past employer or an organisation you can research on the internet),carry out the following pieces of analysis and tasks-though not all of them require reference to your chosen organisation.

1. Identify and describe the approaches to quality management undertaken by your chosen organisation, compare these approaches to one other organisation and appraise the effectiveness of your chosen organisation’s quality management.

2. a) Discuss different approaches to the measurement of project success.

b) Identify principles and examples of effective project management and discuss how these can contribute to different elements or definitions of project success.

3. a) Discuss different techniques with which processes within an organisation might be analysed and improved.

b) Discuss how you might apply one or more of these techniques to a process within your chosen organisation.

4. a) Discuss how aspects of the above analyses might generate opportunities for innovation and growth or any other improvements in your chosen organisation and its product.

b) Develop an implementation plan to assist your chosen organisation in benefiting from the opportunities you have identified. 

You MUST underpin your analysis and evaluation of the key issues with appropriate and wide ranging academic research and ensure this is referenced using the AU Harvard system(s).

The My Study Skills Area on iLearn contains useful resources relating to referencing.

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