Communication and Collaboration in Managing the Professional Environment

As part of the formal assessment for the programme you are required to submit a  Communication and Collaboration in Managing the Professional Environment  assessment. Please refer to your Student Handbook for full details of the programme assessment scheme and general information on preparing and submitting assignments.

Learning Outcomes:

After completing the module, you should be able to:

LO1: Show an understanding of how multi-agency working contributes to the well-being of both service user and care/ staff.

LO2: Explore and discuss the importance of operating in a collaborative way and being an effective team member.

LO3: Reflect on the health and social care worker’s role and responsibility in ensuring effective communication and collaboration in practice.

LO4: Demonstrate the ability to transfer good practice to others.

Graduate Attribute:

Professional Skills – Perform effectively within the professional environment. Work within a team, demonstrating interpersonal skills such as effective listening, negotiating, persuading and presentation. Be flexible and adaptable to changes within the professional environment.

Assessment Task

This assessment is worth 100 % of the total marks for the module.

“An estimated 1.2 million people are living with diagnosed COPD”

Consider multi -agency working, communication and collaboration when working with older people with chronic disease.

Task One

Produce an essay which discusses the following;

1) Explain how you can support older people with chronic disease using a multi-agency approach and consider the benefits of this to staff and service user

2) Discuss the importance of collaboration in supporting the service user and explore how to work as an effective team member

3) Reflect on the practitioner’s role in communicating and collaborating effectively with the service user, their families and the care teams

Task Two

1) Provide a written reflection on a critical incident in your work setting where you have demonstrated the ability to transfer good practice to others. Consider how this good practice might support service users such as adults with chronic disease.

Formative Feedback

You have the opportunity to submit a draft outline on a word document to demonstrate your planned content and writing style on one of the learning outcomes (maximum 750 words). You should also include 2 citations, 1 direct quotation and references to receive formative feedback.

The feedback is designed to help you develop areas of your work and it helps you develop your skills as an independent learner.

If you are a distance learning student, you should submit your work, by email, to your tutor, no later than 2 weeks before the actual submission deadline. If you are a blended learning student, your tutor will give you a deadline for formative feedback and further details. Formative feedback will not be given to work submitted after the above date or the date specified by your tutor - if a blended learning student.