Managing Finance and Human Resources in Hospitality Sector: A Case Study

Investigate how to manage finance and record transactions to minimise costs responsibly within the hospitality sector.

You are a hospitality manager of a catering company called “East London Catering” that is specialised in events such as birthday parties, weddings or family gatherings. Apart from your other duties, the director of the company has given you a new responsibility for managing the company’s finances. He has directed you to prepare accounts for the transactions (shown below) that occurred.

Assess how to manage the Human Resources life cycle within the context of HR strategy.

Illustrate the potential impact of the legal and ethical considerations on a hospitality business.

Explain the importance of coordinating and integrating various functions of departments within the hospitality sector.

East London's catering venture is doing quite well, and the company is now expanding to a medium-size catering organisation covering London, Essex, Hertfordshire, Kent and Surrey. This means that the company will soon be hiring more staff to support the continuous growth of the business. This situation has also increased your responsibilities within the company.

Due to the expansion in the business, the company is facing challenges on various fronts most notably, recruiting talented staff, retaining and developing talent, legal compliance and effective communication and coordination across departments. The director of the East London Catering has now given you a task to write a report covering these challenges.

In order to do so you will have to select an existing Hospitality organisation of your choice to provide some insight on how the East London Catering should proceed.

The report must make valid judgements and recommendations on how HR processes and documents can be improved for effective talent planning throughout the HR life cycle.

Further to this, the report should include an evaluation of the importance of the different stages of the HR life cycle, applied to a specific hospitality job role and in relation to strategic talent management and overcoming issues of staff retention.

The report must also develop a performance management plan for a specific hospitality job role (of your choice) utilising techniques to resolve negative behaviour and overcome issues of staff retention.

Additionally, the report must identify the specific legislation that East London catering has to comply and critically reflect on the potential impacts of the specific legislation and regulations including company, employment contract law and ethical principles upon company's decision-making supported with specific examples.

In the last part of the report, you will have to critically analyse different methods of communication, coordination and monitoring applied within a specific department (of your choice) in the company while highlighting how they achieve organisational objectives and strengthens its value chain and how different functional roles within the organisation interrelate with each other.

To finish off, you will have to make justified recommendations for improving these methods of communication, coordination and monitoring.