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Critical Reflection on Quality Improvement Approaches and Tools in Healthcare Processes

Learning Outcomes

LO1: Identify and use appropriate improvement tools in order to map and analyse a healthcare process, making recommendations for improvement.

LO2: Develop an improvement plan including consideration of all stakeholder groups.

LO3: Reflect on the improvement tools used, the improvement plan proposed and their personal development associated with the process of producing a defined improvement proposal.


Using an appropriate reflective model, critically reflect on your experience of applying quality improvement approaches and tools to an identified area in health and social care. You should include an improvement plan for your chose area cognisant of stakeholders. Your reflection should include your personal development associated with the process of using the improvement tools and producing the improvement proposal. The assignment should include a personal development plan.


It is expected that you will draw on improvement approaches and tools and apply them to one of the following service areas: GP services, acute or specialist hospitals, residential care homes, or mental health services.


In writing your critical reflection you are expected to use theoretical tools and approaches that you have studied during the course and from your

research, and make reference to credible evidence.


That in applying the criteria consideration will be given to the following:


There is an application and analysis of quality improvement approaches and tools in relation to the chosen topic.
• The selection of quality improvement approaches and tools is justified and discussed with reference to academic literature.
• The role of reflection in healthcare has been critically analysed.
• There is an analysis of models of reflection, and application of a chosen model.
• An improvement plan is outlined.
• A range of stakeholders, and the benefits for them, are considered in relation to the quality improvement approaches and tools that are used. Academic texts are used to justify the choice and importance of the selected stakeholders.
• A personal development plan is created, which relates to the findings in the reflective account. The plan is presented in a suitable tabular format. 
• Skill gaps are identified with reference to the findings in the reflective account.
• Goals are clearly identified and are SMART.
• Academic literature is used to support the discussion of the points made in relation to the assignment topic. References may also include government legislation and policy.


Your reflection will focus on the application of quality improvement approaches and tools to GP services/ acute of specialist hospitals/ residential care homes, or mental health services.

Ensure you answer the question asked

At Level 7 you will be expected to go beyond the material taught in class, demonstrating your ability to: 
1.Analyse the key concepts, interpreting them with original thinking
2.Express your ideas in a professional manner with clarity of expression and an academic tone
3.Construct a robust argument, drawing on a range of sources as evidence
4.Implement a relevant and comprehensive research plan


What stage are you at in writing your assignments?
Consider the following:

1.Creating the time and space to study
2.Understanding the requirements of the task
3.Implementing a research plan to identify relevant material
4Constructing a clear answer to each task

Where are you managing well, and where are you experiencing challenges?


Can you identify possible solutions to overcome these?


What process will you follow to ensure that the Quality Improvement tool you use is appropriate for the stakeholders you’ve identified

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