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Service User Group Analysis and Professional Reflection

Question:

In planning and organising your individual film presentation, each of you is required to do the following:

-Outline the needs of a service-user group with a protected characteristic

-Has the service-user group selected increased over time? If yes, why?

-To what extent has/can the service-user group selected been/be discriminated?

-Account for the role and main duties, responsibilities and tasks of the profession/occupation you have chosen, and the difficulties/frustrations and the eases/joys it has encountered, in developing a response to those needs - answer the following questions:

-How do the needs of a service-user group with a protected characteristic are met by your professional group?

-What are the main duties/responsibilities of the professional group involved?

-What have the main challenges in dealing with this service-user group been?

-What arrangements would you have for improving equality and diversity?

-Analyse the relationship between a professional/occupational group and a service-user group with a protected characteristic

-Under which circumstances would you have contact with the service user group?

-What services would you/are you be able to offer the service user group?

-What specifically can you offer the service user group in respect of their protected characteristic?

-Do you think that your service is effective in supporting the service user group in respect of their protected characteristic? If yes, why? If not, why?

-What evidence do you have to support this? If not, what would you recommend?

-An analysis of relevant policy and legislation of your service-user group with a protected characteristic, assessing whether they are meeting the needs of your chosen service-user group.

Students will write a 500-word Individual Reflective Commentary providing an analysis of the strengths and limitations of their performance in the individual film presentation. You should reflect on:

(a)What did I do well in my presentation?

(b)What could have I done better in my presentation?

(c)Did I speak clear and loud enough?

(d)Was my body language appropriate?

(e)Given the short allocation of time I had to talk, did I organise my script in a consistent and straightforward way?

(f)If I had to do the same task again, which aspects of my performance would I be trying to improve?

-How do existing policy and legislation protect vulnerable service user groups from being discriminated?

-Does existing policy protect the needs of your service-user group?

-Is there any guidance from your professional body on how to deal with this service user group or with service user groups with protected characteristics?

-Provide at least one recommendation as to how the professional role performed by each of you could further be developed in relation to your service-user group.

-How could the relationship between the professional/occupational group and the service user group be improved? What measures could be taken to improve the services provided?

-Account for the benefits of working inter-professionally with the other team workers.

-How do you make sure the team is efficient in meeting the needs of the service-user group chosen?

-Write your Individual Reflective Commentary (500 words) – use the template provided on BREO

-You are encouraged to use the 1st person as you are reflecting on your own experience

Account for the role and main duties, responsibilities and tasks of the profession/occupation you have chosen, and the difficulties/frustrations and the eases/joys it has encountered, in developing a response to those needs - answer the following questions:

Has the service-user group selected increased over time? If yes, why?

How do the needs of a service-user group with a protected characteristic are met by a team of different professionals?

What are the main duties/responsibilities of the professionals involved?

What have the main challenges in dealing with this service-user group been?

To what extent has the service-user group selected been discriminated?

What arrangements would you have for improving equality and diversity?

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