Project and Operations Management - Improving Competitiveness with Global Operations Management

Investigating the Role of Operations Management in a Chosen Industry

Project and Operations Management

1. Demonstrate an in-depth knowledge and critical appreciation of Operations and Project Management tools and techniques for various planning and decisions within Logistics & Supply Chain aspects of organisations.
2. Demonstrate the following skills and abilities

Effectively determine how Operations and Project Management can support the corporate strategic plan of an organisation, improve performance and implement change, using appropriate tools to support decisions and planning.

In the assignment you will be required to produce an individual report, which investigates the role of operations management in a chosen industry, demonstrating how global operations management can be used to improve competitiveness.

You will be assessed on the quality and depth of your analysis and argument. Bullet points alone will not achieve a high grade. Where appropriate your answers should be illustrated with sensible examples which relate to the points being made. You need to choose one global operations management case for your individual report from companies such as Apple, British Airways, Samsung, Google or any company of your choice. Critical analysis of the case will help you to answer the following operations management questions:

Q1) Critically examine three relevant Operation Management (OM) decision areas (e.g., quality, inventory management, layout or process design etc.) in your chosen company (or workplace, as long as evidence can be validated with credible resources within your workplace). Ensure that you apply appropriate and relevant theoretical models/concepts for the different decision areas in your answer

Q2) Compare and contrast your chosen organisation with another contemporary one using the 4 Vs (Volume, Variety, Variation and Visibility)

Q3) Examine how operational performance within this company might be improved