Operations Management Report: Improving Practices in Service and Manufacturing Industries

Appraising Theories, Concepts, and Principles of Operations Management Practice

The scenario is that you have been instructed by your Operations Manager to produce a report recommending improvements to an operations practice in the organisation.

1 Appraise the theories, concepts and principles of practice from the area of Operations Management and their application to the service and manufacturing industries

2 Evaluate the application of alternative Operations Management Techniques – Capacity, Quality and Supply Chain Management

3 Evaluate the potential use of technology for supply chain management

4 Apply a range of Operations techniques to the management of a business

5 Evaluate how supporting functions interact with operations and aid their success

Select an organisation and apply all four of the questions below. Ensure work is supported with evidence from research (academic theory and company research) A brief introduction and conclusion is also required which is included in the word count.

1. Identify one operation management practice within a chosen organisation

2. Critically analyse how this operation management practice impacts the organisation in regards to efficiency

3. Evaluate how technology could be embedded in this process or evaluate how this has already been achieved

4. What supporting functions are linked to this operation management practice and evaluate how can they assist with ensuring organisational success?

Please reference your work according to the Harvard Referencing style as defined in Cite Them RightOnline This information is also available in book form: Pears, R. and Shields, G. (2016) Cite them right: the essential reference guide.

Palgrave Macmillan. Copies are available via the University library. How your work will be assessed Your work will be assessed on the extent to which it demonstrates your achievement of the stated learningoutcomes for this assignment (see above) and against other key criteria, as defined in the University’sinstitutional grading descriptors. This assignment will be marked according to the grading descriptors for Level 5.

· This assignment should be submitted electronically. Please use the relevant Turnitin submission point in the Submit your work area in your VLE module shell.

· Please ensure that your work has been saved in an appropriate file format. Turnitin will only accept the following file types: Microsoft Word, Excel or PowerPoint, PostScript, PDF, HTML, RTF, OpenOffice (ODT), Hangul (HWP), Google Docs, or plain text. Your file must also contain at least 20 words of text, consist of fewer than 400 pages and be less than 40MB in size.

· You can submit your work as many times as you like before the submission date. If you do submit

your work more than once, your earlier submission will be replaced by the most recent version.

· Once you have submitted your work, you will receive a digital receipt as proof of submission, which will be sent to your forwarded e-mail address (provided you have set this up). Please keep this receipt for future reference, along with the original electronic copy of your assignment. You are reminded of the University’s regulations on academic misconduct,

In submitting your assignment, you are acknowledging that you have read and understood these regulations

This assignment should be submitted before 14:00 UK time on Thesday 08th December 2020 Work that is submitted up to 10 working days beyond the submission date will be accepted as a late submission. Late submissions will be marked and the actual mark recorded, but will be capped at the pass mark (typically 40%), provided that the work is of a passing standard. Work submitted after this period will not be marked and will be treated as a non-submission.