Different types of organizational governance, mission, vision and value statements, and strategies,

Types of Organizational Governance

Outline the governance of different types of organisations 1.2 Explain the factors

Explain the purpose of organisational mission, vision and value statements

Outline the purpose of organisational strategies

Governance may include but is not limited to its legal framework/structure such as shareholders, trustees, investors, boards, process for ensuring authority, decision making and accountability.

Types of organisations may include but are not limited to Public Limited Companies (PLCs), limited companies, partnerships, third sector (voluntary/not for profit/charities), sole traders.

Factors refer to culture, equality, diversity and inclusion and may include but are not limited to size, business environment, organisational structure, function, labour force, governance, purpose, historical background

Purpose may include but is not limited to clarification of organisational purpose and focus, informs direction, guides employee behaviours, inspires.

Purpose refers to the organisational strategy, the development of this and how relates to operational plans and is dependent on the type and function of the organisation. May include but is not limited to how the organisation plans to achieve its goals, and meet stakeholder needs.

Explain the knowledge and skills required to be an effective manager

Summarise the behaviours required to be an effective manager

Explain the impact of knowledge, skills and behaviours on the team, colleagues and customers

Knowledge and skills refers to how to be self-aware, Emotional Intelligence (Goleman, 1995) and may include but are not limited to leading people, managing people, building relationships (emotional intelligence), communicating with customers and stakeholders, active listening, managing  operational (day to day) activities, projects, finance, using information and data, application of organisational and legal frameworks and ability to use HR and other organisational systems,  understanding of the organisations strategy, culture, approaches to equality and diversity.

Behaviours may include but are not limited to ability to take responsibility (accountability, resilience, determination); inclusive (open, approachable, authentic, trustworthy, unconscious bias); agile (flexible, creative, positive, adaptable, innovative, enterprising); professional (fair, consistent, impartial, open, honest, ethical)

Impact refers to role modelling values and behaviours and may include but are not limited to reputation, productivity, job satisfaction, confidence, loyalty, engagement, improved customer experience.

Learners may approach the assessment in a number of ways. All assessment criteria must be covered. The following opportunities are recommendations for guidance purposes only. The learner may be asked to write a report on the role of a manager within the organisational  context.

The second opportunity would be to develop a short guide which outlines the role of a manager in an organisation.

The learner may draw upon their own experience of being a manager within their own organisation.

They may present work based evidence accompanied by reports/reflective accounts to meet each assessment criteria.

Further guidance It is not a requirement for the learner to cover all aspects of the indicative content when completing the assessment. The learner is encouraged to select and present well-chosen in