Challenges Faced by Hospitality Industry and their Solutions

Challenge 1 impact on the chosen sector

Coursework Brief Information Description Assignment Type / Format Report Assignment Weight 60% of Module Assignment Title Individual Report Instructions / Requirements Brief description of the assignment.

 

Discuss two current challenges faced by your chosen hospitality sector in operating within and managing the service sector in the hospitality industry. Justify the solutions proposed for handling these issues in your report.

 

Use appropriate theories and theoretical concepts to support your write up. Word count: 1500 words Detailed Brief for Individual Assessment: You are the general manager of a hotel/tourism organisation/event organisation/ restaurant/recreation organisation.

 

Discuss two current challenges faced by your chosen hospitality sector in operating within and managing the service sector in the hospitality industry.

 

Justify the solutions proposed for handling these issues in your report. Use appropriate theories and theoretical concepts to support your write up’. Details of coursework assessment.

 

Two current challenges (between 2018 and 2021) Use ONE of these sectors to frame your report Hotel Restaurant Travel and Tourism Assembly and Events Recreation Use appropriate theories and theoretical concepts to support your write up.

 

Human Resource Management (Recruitment, Training) Marketing concepts (CRM, Marketing Mix) Service management theories (SERVQUAL, Services Gap model, customer satisfaction, customer loyalty) Suggested report structure:

 

1.Introduction (introduction to the hospitality sector, aim of report). (150 words)

 

2.1Challenge 1 impact on the chosen sector. (300 words) 2.2Recommendations to overcome Challenge 1 applying academic theory. (300 words)

 

3.1Challenge 2 impact on the chosen sector. (300 words) 3.2Recommendations to overcome Challenge 2 applying academic theory. (300 words) 4.Conclusions (recap of major findings and recommendations of the report) (150 words)

 

Specific instructions: Report format (See CASE for support if you are unsure of this format) Typed Font type: Times New Roman Font size: 12 5 spacing Number the page at the bottom right corner Word count: 1500 words + / - 10% (excluding tables, appendices and references (note that 10% will be taken off your individual report mark if you were to produce a written report that exceeded 1650 or below 1350 words).

 

Do not use first person pronounce, for example, ‘I’; We; etc. do not use contracted form, for example: haven’t, doesn’t and so on. Use ‘have not’, ‘does not’ and so on. Referencing in main body and an accurate list of references is compulsory. Use Harvard referencing. At least TEN different sources are required.

 

For example: books, academic journals, newspapers, credible websites (such as government, organisations, companies, etc.).

Recommendations to overcome Challenge 1 applying academic theory

 

Cheating, plagiarism, collusion and other academic misconduct will be directed to the Academic Conduct Officer (see UPR AS14 for details). You must submit one electronic copy Title page includes the following:

 

Title: The impact of (issue 1) and (issue 2) on (chosen hospitality sector) Student identification number Module number Module title Module Leader Word count Learning Outcomes Outline the theoretical perspectives and frameworks related to operations management in the hospitality industry; Examine the methods used to plan and manage operations in the hospitality industry.

 

Recognise operations management methods applied in hospitality organisations; Research and explain operations and management problems in an hospitality organisation.

 

Present action plans for improving operations management in the hospitality industry Marking Scheme Presentation and Structure 10% Harvard referencing 10% Contents and findings 20% Business application 30% Analysis 30% Grading Criteria HOM Report Grading

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Do you know that Our Centre for Academic Skills Enhancement (CASE) will support you in improving your assignments, study habits, and academic English for business.

 

Please visit their site or drop-in to LO64 in deHav LRC. Use the Online Library to access quality information resources for your research.

 

Library Search will help you discover books, ebooks, journal articles and more. Further down the Online Library page the Subject Toolkit for Business, under Specialist databases provides access to industry standard business information databases.

 

For an overview of Library & Computing Services see Get Started, one of the Library Skill UP units.

 

Library SkillUP can also help you develop your skills in Searching, Reading, Evaluating and Referencing information.

 

Use Library SkillUP to speak to a Librarian via Chat, join a Library Skills session or make an 1-to-1 appointment with a librarian. See what workshops are on offer as part of our Online Study Success Hub programme.

 

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Use Ask Herts to get started. Most importantly: read your assignment brief carefully, know the marking scheme, and make use of your tutors' office hours.