Decoding Microsoft's HRM: Enhancing Performance - Case Study Essay

A case study has to be done on the article and answer the five questions and incorporate them at the end of case study Based on your learning and professional experience in human resources, analyze the case, How To Make A Microserf Smile. You may access the case by visiting the link at . Effective use of critical thinking skills is essential to your analysis. In analyzing the case, use research to support any assumptions. Also, your analysis is to incorporate your responses to the following questions. 1. How has HRM hindered or enhanced Microsoft's performance? 2. How can Microsoft’s HRM improve performance? 3. Which HRM responsibilities has Brummel addressed? 4. What other HRM responsibilities might be important?

This study deals with case study questions based upon a company named Microsoft ("How To Make A Microserf Smile", 2007). On analysis, it is noticed that Microsoft stock prices drifted for years and faced stiff competition from rivalry firms like Google (Armstrong & Armstrong, 2011). This particular study brings out the HRM issues with proper justifications and solutions for the same. For this, Ballmer decided to appoint HR Chief internally so that it helps the company in improving the mood. He appointed Lisa Brummel as the new HR Chief who worked for Microsoft under Product Manager from past years. This was shocking news for the employees as well as Lisa herself who had the responsibility in managing the workforce all alone (Bondarouk & Olivas-Lujan, 2013).
In the particular case study, HRM failed to communicate with the employees in understanding their needs as well
as expectations while working under Microsoft. It mainly depends upon the employee discontent in accordance with management programs (Byars & Rue, 2011). Issues of HRM that mainly hindered the