With a new buyer now assuming control of decisions on your software, explain how you would go about establishing what personality profile the new buyer is with a list of relevant questions you will ask at your first meeting.
• Prepare an opening statement that allows you to engage the new customer in a discussion on what his/her needs are going forward.
• Decide whether or not to engage the buyer in a discussion on the pricing strategy, and honesty about the software features of your competition’s product and provide a rationale on the ethics or responsibility of your decision.
• Determine how to handle features and benefits of your software when discussing your product with this particular buyer.
• Explain how you would handle objections to items you bring up with this new buyer.