Healthcare Communication Strategies Assignment Portfolio

Part 1 � Portfolio

a. Report

You are required to write an assignment on a healthcare�related topic.

Suggested topics include:

�Communication strategies used in healthcare in relation to a specific illness/condition�

�New communication technologies: How have these influenced communications in Healthcare?�

b.

You are required to prepare a either a Memorandum or Agenda�(See below)

The Memorandum�should inform staff of the next healthcare meeting and purpose of meeting.

Writing a Memo

1. Write a draft:First make a draft of your memo listing all the possible points you can think of.
2. Establish the purpose of your memo:Identify the main purpose of the memo. In other words, what�s your reason for writing it? This will be your subject and opening sentence.
3. Decide the audience for your memo:Ask yourself, do you really need to send it to all the employees in a particular department, or just HCA�s? Generally it should start like this:

To: (the people you�re sending it to)

From: (your name and job title)

Subject: (the reason you�re writing the memo)

Date: (including day, month and year)

4. Edit your draft:Now go back to your first draft. Narrow down your points to the most important and essential ones.

OR

You are required to write an Agenda�for a Healthcare Staff Meeting. The meeting should be in relation to communications related legislation (ie: Social Media policy) and any other healthcare related topics of your choice.

Format Guidelines:

• Open meeting and welcome participants.

• Apologies for any absenteeism.

• Minutes of previous meeting.

• Matters arising/under discussion from last meeting.

• Points of discussion for this meeting (i.e. Staff parking).

• Any other business.

• Date, time and location of next meeting.

c. Letter

You are required to submit a formal letter of inquiry�to obtain information about a residential care facility. Notes: The letter must be presented formally, word processed, spelling and grammar checked and content structured appropriately.

d. Email & Internet

You are required to send an email to the Healthcare Tutor. The email should be formal and at least 200 words.

The content of the email should relate to the healthcare area.

a) Oral Presentation

You are required to carry out an oral presentation on a topic of your choice relating to Healthcare. You should present your topic e.g. , �a level 5 qualification in healthcare is a minimum requirement for HCA�s� or �empathy is a vital quality to have as a HCA�, then engage the audience in a discussion around this topic, including asking and answering questions. You need to demonstrate your group and interpersonal skills by managing the discussion in terms of turn taking, including others; keeping on topic etc. Lastly you need to move the discussion to a consensus/conclusion in relation to the topic. For example - �from this discussion it is clear that we agree that a level 5 qualification in healthcare is a minimum requirement for HCA�s� or �empathy is vital quality to have as a HCA�. The presentation should be between 10-15 minutes long. You can use visual aids to support your presentation (i.e. PowerPoint, Poster, Flipchart, Props etc.)

b) Poster

You are required to develop a poster to inform the local community of a fundraising event for your local Elderly Care Facility.

Guidelines: The poster should include date, time, venue, contact person and any other relevant information that you feel is necessary. The poster should be created on an A4 page. Use of colour and pictures may be useful.