Impact of COVID-19 Pandemic on Information and Communications Technology (ICT) Use in Businesses

How COVID-19 affected Vodafone NZ

The COVID-19 pandemic has had a dramatic impact on many aspects of our lives and on the ways in which many organisations have been functioning.In this assignment you should focus on the impact that it has had on the prevalence and use of various information and communications technologies.Answer the following questions based on your analysis of both the content of the article below and on further information that you can find from other credible sources including the internet.Explicitly cite the sources that you use.Try to link your analysis to academic theory whenever possible.

1.1: Consider the issues raised for Vodafone NZ:How has COVID-19 affected the business of Vodafone?

2.1: By taking two other examples, discuss how businesses have used technology to transform their work practices during the pandemic of COVID-19?

2:2 How will businesses, industries work differently post-COVID-19?

3.1. COVID-19 times has shown the need for digitization and forced most businesses to be digital. By doing further research, identify and discuss at least three future trends in this direction we may see post-COVID-19.

3.2. What aspects of social change influenced by technology do you anticipate post-COVID-19 era?

Demonstrate your ability to apply knowledge in context When answering case study analysis questions, demonstrate your ability to apply the knowledge you gained in this course in the context of a specific case. It is not enough to analyse the case from “common sense” perspective, or from the perspective of related personal experiences. (This kind of analysis will bring you some marks, but well short of the full mark.)

You need to rely on the theory and the key concepts you learned in this course. It is not enough just to reproduce the material of this course without clearly relating it to the case you are analysing. (Just summarizing related material will bring you some marks, but it will not be enough to get a full mark.) To maximize your marks, make sure that everything you write is explicitly related to the case. Stay on track – stay focused on the case. You can make assumptions if you believe that the amount of detail given in case description is not sufficient. Do document your assumptions in your answer.

-incorporating additional relevant background research;

-comparing the case under analysis with similar cases;

-stating your opinions and insights - if relevant and backed up by analysis.

Write clearly and structure text to better convey meaning – we cannot appreciate your ideas if we cannot understand you.To write clearly, follow these guidelines

Write as simply as possible. Try not to make things more complicated than they have to be. Write for high skim value – make it easy for the reader to “skim” and glean the important points:

-use headings;

-use lists;

-break your message into short chunks: short lines, short sentences, short paragraphs.

Headings should make sense on their own, capturing the essence of your ideas. In your headings, say enough for skim value, but be brief enough for clear emphasis. In general, limit your headings to six words, maximum.

Lists should have at least two, but usually no more than seven items. Use numbered lists if you need numbers to show sequence or priority, otherwise use bullet lists. Use sufficient white space between list items.

Each paragraph should develop one idea only. Introduce the idea in the first sentence of the paragraph. Every single sentence in the paragraph should elaborate that idea. Leave enough white space between paragraphs to clearly separate them. Avoid sentences that may be too long. Ideally, a sentence should be no longer than three lines. Break up long sentences with bullet points.