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MGT821 Business Communication

ASSIGNMENT TASK In this this assignment you are required to analyse and critique the announcements and responses from two parties/groupsto:A.The Christchurch mosque attack; or B.The eruption of Whaakari White Island.It is fair to say that both events were unprecedented inNew Zealand in recent times and required the key people/organizations to communicate in a more sensitive and complex way than ever before.During both events the government ministers and departments were central to the communications process. There were also victims, their families, support groups, local authorities such as councils and the public. Gender, culture, ethnicity, nationality have all played a role in these events and these should be identified and discussed. Time period: From the date of the initial event to today.The marker expects to see:Analysis of the way the event you chose has been handled from it taking place to today.Suggestions for how poorly managed communications could have been improvedRecognition of what was handled wellWeregender and/or cultural communications an issue?Did assertiveness and other communicationstyles play a role?Which communications models could have been involved to manage the issues better? (these should be correctly referenced) Several recommendations for resolving future issues as part of the conclusion.

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