All in a Day’s Work Case Study: Answering Three Discussion Questions

Discussion Questions and Answers

Review the All in a Day’s Work Case Study (pp. 33-34) Chapter 1 and answer the three discussion questions. Responses to each question should range from 100-200 words. 

1) Describe the people-related problem or issues Ann Wood faced during the day. Did She handle these effectively?  If not what do you believes she should have done?

2) Is Ann Wood a high-involvement manager?  If so, provide evidence. If not, how well do you think she’ll perform in her new job as head of marketing?

3) Assume that Ann wood Want her managers and associates to be the foundation for her department competitive advantages.  Use the framework summarized in Exhibit 1-2 (in the chapter text) to assess the degree to which Ann’s people are a source of competitive advantage at this point in time.