The change management plan for AGC indicated that its role was to implement human capital management goals to realize its overall objectives. In doing so, management plan focused on determining the people that are going to be affected. Understanding the problems is significant for developing a communication strategy that will consider human capital management goals through practical training. The change management process also considers support structure as well as measuring the impact of the process. One of the notable problems regarding AGC is the style of leadership. The organization relies on an autocratic form of leadership where the management is concerned with the decision making process without involving feedback or suggestion from employees. This approach subsequently leads to a negative impact on employees (Lin et al, 2017).
Another problem is the lack of cultural awareness which contributes to reducing satisfaction among the employees, which also influences the performance. Cultural awareness plays a significant role in managing conflicts, increase cultural compatibility and building strong rapport between the business and its clients, thus increasing leadership confidence. The lack of training and development for growth among the employees is another issue of concern. This problem can be addressed by providing education on technological trends that will improve the skills of the employees and professionalism (Meier, Favero & Compton, 2016). Another problem is the lack of understanding in the international business practices that are significant in allowing the business to operate in a foreign market. The root causes of the problem stem from the failure to acknowledge cultural differences which play a vital role in conducting global businesses.
Several human capital management strategies are recommended for AGC. For instance, workforce planning will be useful in aligning the objectives of the organization with those of the employees. The organization should endure that there is a plan in place to allow the workers to access resources. Further, the organization needs to rely on tools that assist in tracking time and progress. Another strategy recommended for AGC is competency management. It is paramount for the organization to follow the performance of employees. This is crucial to allow the Human Resource to collect information that can be used to access the performance and minimize conflicts (Starr, Ganco & Campbell, 2018). Performance management is another strategy that is appropriate for AGC since it considers employee’s goals and their contribution to success.
This is a crucial resource because performance management is critical to the success of the business, and a capable team will strive to realize organizational goals. Also, enhancing the cultural difference in the organization will assist the organization in meeting its cultural diversity goals. This can be achieved by getting training for global citizenship. Employees should be able to learn how to deal with a diverse society. Topics to cover in the diversity training include communication, negotiation skills and marketing skills. AGC should also ensure that it focuses on bridging the gap with excellent communication (Noe, Hollenbeck, Gerhart & Wright, 2017). This is because good communication is crucial for dealing with different cultures. Other practices may include practicing good manners, celebrating traditional holidays, listening to foreign customers and paying attention to the difference in culture.
The effectiveness of the change management plan was measured through defining transition and measuring individual and cumulative progress. To measure the success of personal development, it relied on evaluating the impact change has daily. Also, own pace can be measured through awareness of the need for change, the desire to enhance inclusivity, knowledge for change, ability to implement the required skills and reinforcement needed to sustain the change. Besides, cumulative progress is measured based on the speed of adoption, utilization and proficiency in addressing issues surrounding cultural differences in terms of foreign transactions.
Interviews play a crucial role in assisting the employees in developing an understanding of an organization (Akhmetshin et al, 2018). Change management plan has a significant impact on both the employees and organization market performance. The change at AGC will enable the business to catch up with industry trends. These industry trends will play a significant role in attracting potential customers as well as retaining the current customers. The change will assist the organization in creating new opportunities. Besides, assuming leadership roles allows the employees to gain skills that are needed for growth in the industry.
Similarly, change management plays a crucial role in encouraging business innovation by providing an environment that supports innovation. Nonetheless, change management is critical to improving employee attitude and morale (Delery & Roumpi, 2017). This can be realized through a philosophy that encourages a relaxed work environment concerning the code of dressing and support services. Organizations that implement effective change processes promote their organization to perform better in the market by following all the procedures required to implement change management practices.