DBA902 Quantitative Research Methods
Task:
The measuring items of the variables Operational definitions Ref. Environmental capability:
financial support when they perform works concerned with environment
(cap 1) possession of physical resources such as facilities and equipment concerned with environment (e.g. equipment,
(cap 2) possession of human resources when they perform works concerned with environment
(cap 3) possession of organizational resources (e.g. having well-established quality control systems,
(cap 4) possession of technological resources (e.g. unique technologies to produce quality products,
(cap 5)enjoyment of good reputation from partners
(cap 6) Grant (1991)
Environmental strategy:
Liaison between purchasing and other functions (str 1)
Detailed purchasing policies and procedures (str 2)
Including opinions of partners in the goals for environmental management (str 3)
Technical skills of purchasing professionals (str 4)
Sharing recognition on environmental management among whole staff (str 5)
The effort to minimize environmental pollution (str 6)
Achieving environmental goals with suppliers (str 7)
Developing a mutual understanding of responsibilities regarding environmental performance with suppliers (str 8)
Working together to reduce environmental impact of our activities with suppliers (str 9)
Conducting joint planning to anticipate and resolve environmental-related problems with suppliers (str 10)
Making joint decisions about ways to reduce overall environmental impact of our products with suppliers (str 11)
Close contact with customers to solve environmental problems (str 12)
Considering the effect of environment when goods are delivered to customers (str 13)
Sharing information with customers concerned with environment (str 14)
Flexible communication with customers concerned with environment (str15)
Reflecting environmental requirement of customers on goods and services (str 16).
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