Sustainability and Continuous Improvement in Fonterra

Provide a brief background of Fonterra including the following:

1. History and Type of Ownership

2. Financials

3. Vision and Core Values

4. Prominent Brands

5. Key Markets

a) Research and discuss at least five (5) driving forces that led Fonterra to adopt sustainability in their operations.

b) Explain any two (2) Quality Management Systems adopted by Fonterra. Also explain the issues and challenges Fonterra may face during implementation of each of the Quality Management Systems.

c) Analyse and discuss at least four (4) ways in which sustainability initiatives taken by Fonterra will help them to overcome issues and challenges discussed

a) Explain at least five (5) initiatives taken by Fonterra to continuously improve their dairy operations.

b) Exploe the scope and possible benefits for Fonterra, recommend the use of any five (5) of the following tools of continuous improvement.

1. Kaizen

2. Kanban

3. Just In Time

4. PDCA Cycle

5. Value Stream Mapping

6. 5S Analysis

7. 5 Whys

a) Summarise your report and identify THREE (3) of the most important points from the report.

1. Concise summary (2 marks)

2. Three most important points