Jermaine is unsure whether the inclusion of a personality test as part of recruitment is a good idea for FireEgg. He is NOT looking for you to recommend a new recruitment process. Rather, he wants answers to the following questions:
1. What are personality tests and are they a popular management/recruitment tool? Why?
2. Can you see any advantages for FireEgg if they were to use a personality test in the specific case given?
3. What are the potential drawbacks?
4. How do you think Jermaine should respond to Moira's request? Include here whether, overall, you think he should support the inclusion of a personality test in FireEggs recruitment of sales staff, and your justification for why/why not.