Hotel maintenance categories & instructions.

Categories of Maintenance and Preventive Maintenance Instruction in Hotel Industry

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Q1. Carefully read and understand the following question:

Your Reports should show understanding of the selected concept or topic. You begin to develop an appropriate way of thinking about the topic showing insight, understanding and application, illustrating and adopting a real transformation of thinking and reasoning.You are expected to give one or two illustrations while reflecting on the topic or the concept. You will be expected to provide evidence that you have researched these learning outcomes by referring and quoting relevant authors and material.You will be given an opportunity to present a short report on the various functional aspects of the hotel’s facilities as we go through the topics of study.Ensure that you submit your reports before the due date and time required.

Question:

Outline & explain the various categories of Maintenance that is undertaken in the Hotel, with clear examples to differentiate each of them, and draw your conclusions on how is it beneficial to the establishment. With an example for anyone of your choice ofequipment used in the hotel, outline a Preventive Maintenance Instruction & Inspection guideline & their Schedule of maintenance.In your understanding, how does preventive maintenance contribute to the productive use of labor (employees) and any other costs (dollars) associated with it. Discuss

Marketing criteria for Q1

Categories of Maintenance

Establishment’s benefits

Preventive Maintenance Instruction & Guideline
Sample given below

· Description and picture of the equipment chosen

· PM Schedule ( Frequency)

· PM Instruction & Inspection Guideline

Sample PM for HVAC Unit:

• Check unit for proper operation

• Clean or replace filter

• Ensure coils are clean Check unit for proper operation

• Clean or replace filter

• Ensure coils are clean

• Check all electrical components and connections

• Run unit and check full operation

• Record amp draw against manufacturer’s specs

• Clean and repaint any deterioted surfaces

• On units in coastal locations – after full service, recoat unit with tactile corrosion treatment.

How does PM contribute to the productive use of labour and the costs associated with it.

8 marks

5 marks

2 marks

2 marks
6 marks

7 marks

Total of

30 Marks

Tutor’s Comments:

Answer question in a precise manner with justification/examples wherever applicable demonstrating your ability to have understood the key concepts.

Q2 A. What do you think are the conditions and circumstances that might require a facilities manager to consider use of an outside contractor to complete a task?

Q2 B. What responsibilities are retained by the facilities manager when outsourcing a function or task?

Marketing criteria for Q 2 40 MARKS

Q 2 Part A:

Q 2 Part B:

15 marks

25 marks

Total of

40 marks

Tutor’s Comments:

answer question in a precise manner with justification/examples wherever applicable demonstrating your ability to have understood the key concepts.

Q3 A. What is CapEx Management?

Q 3 B. Where does the Facility Manager fit into the CapEx Management?

Marketing criteria for Q 3 30 MARKS

Intro to CapEx :

Q 3 Part A:

Part B:

5 marks

10 marks

15 marks

Total 30 Marks

Tutor’s Comments:

answer question in a precise manner with justification/examples wherever applicable demonstrating your ability to have understood the key concepts.

Resource: www.ishc.com – CapEx 2000 International Society of Hospitality Consultants
Utility rebate resource – www.eei.org/industryissues/retail_services_and_delivery/wise_energy use/programs_and_incentives/index.htm www.nyserda.org/incentives.asp Database of State Incentives for Renewable Energy at www.dsireusa.org ; www.efficientbuildings.org

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