E-commerce Implementation Report: Managing Implementation Issues

Report Structure and Presentation

Assignment 2 requires you to present a report to discuss implementation issues in managing the e-commerce of your assigned specific New Zealand business category. It includes further extending your prototype website from Assignment 1 to facilitate e-commerce transactions, based on the same online business category as in Assignment 1.

You will be required to extend the development of your prototype website using the Joomla! content management system in www.cloudaccess.net cloud platform. A detail about setting up of your website at CloudAccess.net is provided in the uPortal Joomla Workshop 1.

Your implementation report and final prototype website must be related to the online business category assigned to you earlier. Failure to do so will result in your assignments being rejected and no marks will be allocated.
Report: E-commerce Implementation 70 marks
Report Structure and Presentation (LO-5) 5 marks

Your report should include a title page, Table of Contents (including List of Tables and List of
Figures if applicable) and Appendices.
Note: Make sure to state your name and student number in the report on the title page.
State the word count of the report (Introduction to Conclusions & Recommendations) Report Letter of Transmittal, Executive Summary and Introduction (LO-5) 5 marks (Introduction – approx. 250 words)

Your report should include a letter of transmittal, executive summary, and introduction to the report.
Note: Make sure to use the same name for your e-commerce website as reported in Assignment 1.

Report Section 1 – Implementation Plan (750 words) (LO-1) 10 marks
The systems development life cycle (SDLC) is a methodology to understand the business objectives of an information systems and to design an appropriate information systems.
Using the SDLC methodology, construct an implementation plan for the e-commerce presence for your online business.
The SDLC for an e-commerce site involves five major steps:
i. Systems analysis,
ii. systems design,
iii. building the system,
iv. testing the system and
v. continuing maintenance of the system.

As a planning report, please list how these steps will be performed for your e-commerce website with reference to the e-commerce strategy adopted in Assignment 1.

Report Section 2 – Mobile Web Presence (750 words) (LO-2) 10 marks

Lately the use of smartphones has disrupted the personal computing and e-commerce landscape. As mobile platforms become more widely adopted, they are becoming more useful for accessing websites.

In order to design a mobile web presence, what factors of the mobile platform must be considered by your online business? Discuss at least five factors on the basis of your given online business category and developed e-commerce prototype website.

Report Section 3 – E-commerce Security Environment (750 words) (LO-2) 10 marks
The e-commerce environment holds threats for both consumers and business owners, such as malicious code, phishing and identity theft, hacking, cyber vandalism and data breaches.
How can your online business achieve improvements to its overall e-commerce security environment?

Report Section 4 – Challenges in Online retail business (750 words) (LO-1) 10 marks
Although online retailing has many opportunities, there are some unique challenges that online retailers face. Considering your online business category, explain at least four operational challenges that you may face, compared to offline business operations in New Zealand business environment. Provide appropriate Justification with practical examples how each challenge is applicable to your online business category.

Report: Conclusions and Recommendations to the Business 5 marks (approx. 250 words) (LO-4)
Your report should include separate conclusions and recommendations sections.
Conclusions provide a summary of your key findings from the body of the report.
Recommendations provide a summary recommendations to your online business based on the implementation study conducted in the report.