Exploring the Significance of Leadership Style for Hotel Industry in UAE: Impact of Transactional &

Topic - Exploring the significance in leadership style for the hotel industry in UAE and influence of transactional & transformational leadership style on employee retention, customer satisfaction & innovation in UAE hotel industry

Abstract - abstract (a summary of 300 words, which should summarise all sections of the dissertation (THIS MUST BE INCLUDED), and a table of contents.

Chapter 1 - Introduction

Research Question - What is the significance in leadership style for hotel sector in UAE and how does transactional & transformational leadership style impact on employee retention, customer satisfaction & innovation in UAE hotel industry?

Research Aim -The aim of this research is to explore the significance in leadership style for the UAE’s hotel industry using extant data through an evaluation of the range of influence of the spectrum of transactional to transformational leadership in order to propose best practices for hotel industry. To evaluate key theories and concepts on leadership using content analysis following themes within the literature Employee retention, customer satisfaction and innovation.

1. To examine the key theories of leadership and its application.

2. To explore the significance in leadership style for UAE hotel industry.

3. To evaluate the impact of transactional & transformational leadership styles on employee retention, customer satisfaction & innovation in UAE hotel industry.

4. To propose the best practices of both leadership styles for hotel industry.

Chapter 2- Literature Review - should be a critical review of the relevant academic literature on which the dissertation builds, identifying the relevant theoretical ideas, concepts, debates and issues.  

Chapter 3- Methodology – This chapter should state what methodologies are selected and why. Justification for the final methods selected and the sampling techniques, sampling framework, the size and type of any appropriate survey, should be included. (If a case study method is used then the justification for the organisation used should be included).

b. Research Strategy

c. Sampling Strategy

1. Validity And Reliability – this should state how the data sources/references used is valid and reliable. What makes the data you collected and used for this dissertation valid and reliable?

Chapter 4- Findings And Discussions - One, or possibly two chapters that report on the research findings, both secondary and primary, clearly described, using as themes, what you have discovered and proposing reasons why this may be. This section should use any appropriate graphical representation that adds to the clarity of your findings.

Chapter 1 - Introduction

Clear discussion chapter setting out the main findings of the dissertation linking your literature reviews with the research findings so that a clear theme can be identified through the whole work. On this information you can make your argument and assess. Remember to include what your findings contribute to both the general literature on the subject and the specialist field, and/or practical problems which you have covered empirically. Include those results which surprised you and which may appear, at first sight, counter-intuitive to others.

Make sure that you address all the objectives of the study. Do not forget to identify further avenues of development.

Chapter 5- Conclusions And Recommendations - The conclusion should refer back to aim and objectives. Clear recommendations or procedures should be identified.

References - There should be a complete reference list of all works used. This should be done in a standard Harvard format listing works alphabetically by author. It should be noted that one of the routine sources of presentational problems comes in mistakes in the referencing bibliography and therefore students should take considerable care in the compilation of the reference list and ensure that every work referred to in the texts is in fact listed in the references.

Footnotes should be avoided.

Instructions

It is important that the dissertation should be your own independent work as a formal examination script. A dissertation should not merely consist of a patchwork of other people's thoughts and interpretations stitched together with a few threads of the student's own devising.

The  of the dissertation (excluding reference and appendices) would normally be expected to be 10,000 words (+/- 10%). State the number of words at the end of your work.

All copies shall be presented in permanent and legible form in typescript or print and the characters shall be not less than 12 pt and preferably Arial font.

1.5 spacingshall be used in typescript but for indented quotations single spacing shall be used.

Drawings and Sketches shall be in black ink; unnecessary detail should be omitted and there should be at least 1 mm between lines.

Page margins for both left and right side should be set at 3cm

Portfolio of Evidence - You must collect all the evidence to show exactly what has been done, including your data and notes (Research Portfolio). This will typically include the full transcripts of interviews, all the completed questionnaires, links to the data used for secondary data and snapshots of journals where they are not generally available e.g. through MetSearch (These could be checked through the references)

The assignment should not contain any contents including references cited from websites likewww.ukessays.com, www.studymode.com, www.slideshare.net , www.scribd.com, Wikipedia.

References: There should be a complete reference list of all works used. This should be done in a standard Harvard format listing works alphabetically by author. It should be noted that one of the routine sources of presentational problems comes in mistakes in the referencing bibliography and therefore students should take considerable care in the compilation of the reference list and ensure that every work referred to in the texts is in fact listed in the references.

You must ensure that all work handed in is referenced correctly in line with the Harvard referencing style. There are a number of Web sites that outline the generally accepted format for Harvard referencing but as a general rule please follow the guide below:

When it is the author’s idea you are using but NOT their words then:

According to Brown (2008) he indicates that the drop in ‘younger employee’s’ is the markets requirement for skilled and experienced workers.

The reason for the drop in younger employee’s in the commutation industry is that in the market place there is the requirement for skilled employees with a number of years’ experience in the specific field” (Brown, 2008, P34).

The university recommends the use of Cite Them Right online to refer to on Harvard referencing: https://www-citethemrightonline-com.ezproxy.cardiffmet.ac.uk/