5 Common Business Disputes and their Resolutions

Slip-and-Fall Accident in a Store

1.A customer slipped and fell in your friends’shop,breaking their elbow,causing them to miss a month of work and incurring $10,000 in medical expenses.While the business insurance covered the medical expenses,the customer is now asking for $4,000 for the month of lost wages from their job.The business’s insurance company has denied coverage for the lost wages because the customer cannot explain how the slip-and-fall happened and believes the customer may be responsible for their own injuries.what resolution you would advise your friend to use and which two are not as good a solution.

2.A customer signed a contract with the business for a catered ice cream party that would include various flavors of ice creams,service supplies,party favors,etc.for August 30.Full payment is made at the time of the contract by the customer to the business.While the contract allows for either party to terminate the contract,there is no clause that covers not fulfilling the contract if the government does not permit a contract to be completed.Because of the pandemic the government on August 15 will not permit gatherings of people,therefore no catered events.The customer says that they want to now cancel the contract and requests a full refund.The business says it will deliver the ice cream and items as contracted for on the date requested,however they cannot cater.The contract says no refunds on any catered event.what resolution you would advise your friend to use and which two are not as good a solution.

3.Your friend discloses to you that last year they had to take on a partner because they needed the investment of money to keep the business going.Besides the money the new partner invested,the partnership agreement also includes that the new partner would,at no cost to the business,give use of a retail location near Central Park for another ice cream shop,allowing the business to expand.Now the new partner has decided to not include use of the location.what resolution you would advise your friend to use and which two are not as good a solution.

4.The night manager has told the business owner that they are considering not coming into work because of the health issues related to the coronavirus while interacting with workers and customers.Their contract has no discussion related to pandemics and any issues related to paid time off while there is a pandemic.The business owner has said that there are safeguards in place,such as the requirements of masks by workers and customers,as well as plexiglass shields placed by the order area at the counter.If the manager refuses to come to work the business owner has said that they would be in breach of contract,fired,and their position would be replaced by another person.which resolution you would advise your friend to use and which two are not as good a solution.

5.The ice cream store sells various levels of ice cream supplied by its supplier,Ultimate Creamery.Ultimate Creamery has three levels of ice cream they supply:the BASIC level that includes ice cream bars and sandwiches;INTERMEDIATE level that includes various flavors of ice cream that can be scooped for cones and cups;and SUPREME level that includes various superior quality and unique flavors of ice cream that can be scooped for cones and cups.There is confusion on the pricing between the business and the supplier.Ultimate’s catalogue shows the prices of all three levels of ice cream.The catalogue also shows discounts when certain amounts of EACH level are purchased.It is unclear when those amounts are counted.The contract calls for Ultimate to supply and the business to purchase all three levels of ice cream.The contract says that the parties should refer to the catalogue for pricing and quantities.The catalogue and the contract does not say when the discount occurs.The business says that they should always receive the discount because they have bought the total required amounts,even though the purchase occurred over the period of two months.However,Ultimate says that the business has to buy the required amounts on each order.which resolution you would advise your friend to use and which two are not as good a solution.