Routine Annual Maintenance Management Plan
As discussed in the text, operations management consists of three things: planning management, maintenance management, and facility operations. This group project is designed to give you the experience of organizing and assembling a Maintenance Management Plan. The starting example - Northside Park in Norfolk, VA – has been provided with some, but not all, of the detail needed in order to complete this project.
Working in groups of three to four students, project groups will organize and assemble their group project assignments according to the instructions laid out below. Please read this information carefully so you do not miss any key details. The indexes referenced in the instructions below will be available on D2L as of 10/17/19.
The first section of the project (let’s call it the Overview) entails assembling the information provided for you. This portion should include the Cover Page, Table of Contents, Park Data, Park Map, Maintenance Standards Symbol Key, Maintenance Calendar, and Park Inventory. This section is due on D2L by 8PM on Wednesday, 11/6/19.
The second section of the project (let’s call this part the Routine Annual Maintenance Management Plan) includes more detailed calculations and estimations of the work required to maintain Northside Park, including Maintenance Planning Forms, Budget Accumulation Sheet, Cost Summary Sheet, Organizational Chart, and List of Assumptions. This material should be added to the first section – including updates to the Table of Contents as well as edits to the first section given the feedback provided to you. This second section is due on D2L by 12PM on Thursday, 11/21/19.
This assignment will be difficult because it involves a lot of detailed work pertaining to a topic that you may not have a lot of experience with. Although this work may seem tedious at times it is designed to mimic the steps you would take if you were putting together an actual maintenance management plan. This experience should be an excellent learning opportunity for all group members, provided each member contributes equally to the various parts of the assignment.
Your assignments should be typed, double spaced, have a cover page, include page numbers, utilize 12-point font and 1-inch margins, and use section headings and subheadings for organization. See the Writing Tips document on D2L for useful information to improve your written work. Your work will be evaluated on composition, professionalism, and depth of analysis.
The City Manager of the City of Norfolk, VA has approved plans for construction of major improvements to Northside Park. But before they ask for funding from City Council, they have directed that a Budget Impact Statement be prepared to ascertain what, if any, additional annual budget increases will be needed for maintenance and operations. The Superintendent of Parks has furnished you with plans showing improvements and has directed you to build a routine annual maintenance budget from the ground up without regard for current practices or expenditures. Their guidance to you is to perform a professional analysis of the minimum resources needed to satisfactorily operate and maintain this facility.
You sense that this is an opportunity for you not only to provide important information, which may be the key to whether improvements to the facility are built, but to review current maintenance practices as well.
Accordingly, your task is to develop and present a comprehensive annual maintenance plan that clearly delineates the minimum resources needed to care for the park as constructed, including an annual budget for the program. In order to be accepted as a professional document and acceptable to this classroom project, you Maintenance Plan must include the following:
A.COVER SHEET – Your project submission should begin with a cover sheet, including two blocks of essential information. First, you should list your project title, course name and number, school name, and park name. In the second block of information you should include your team number, team leader’s name, the names of the team members, and the assignment/role of each member, and the date.
B.TABLE OF CONTENTS – You should include a table of contents that lists all of the major section and subsection headings as well as any appendixes.
C.PARK DATA – the park data sheets found in Appendix A (A1 and 2) are the third item in your plan. Begin with a definition of the problem definition/introduction that thoroughly outlines the project you are submitting. In addition to the problem definition, park data is necessary to develop a feel for the park. A video of the park will also be of assistance in orientation (*This part is optional, but ask me about alternatives). The data sheets also give a general breakdown of surface areas.
D.PARK MAP (OR PLAN) – the park map enclosed in Appendix A (A3) is essential for locating facilities of the park and their relationship to one another. Your Maintenance Plan must address each facility, such as a baseball field or a tennis court. It is suggested that the Team Leader may wish to organize the team work by assigning one or several facilities to each team member or pair of team members for development of portions of the overall park maintenance plan.
E.MAINTENANCE STANDARDS SYMBOLS KEY – throughout the park map will be found circles with designations such as 3-B and 12-A. These are maintenance standards symbols and relate to the key found on Appendix A, page (A-4 and A-5). The first digit represents the facility feature number. For instance, 1 is for public buildings and 12 is for turf areas. The second is the class of the facility according to its use. The use class will signal the appropriate “maintenance tasks” to be performed. Tasks for different classes of facility and location on maintenance task sheets are shown in Appendix A (A-9 to A-23).
F.MAINTENANCE CALENDAR – the maintenance calendar provided on pages A-6 through A-8 tells us in which months we need to plan major maintenance activities for each feature within the park. Note that the feature number correlate with the numbers system used on the map, the maintenance standards symbols key and your park inventory. It is important to note that the tasks listed may be generic and are not all inclusive of each task you will develop for each of your features. For instance, both a restroom and a ticket booth are public buildings, but a ticket booth would not be expected to have its own restroom. A maintenance calendar is valuable to determine full time and seasonal workload and staffing requirements.
G.PARK INVENTORY – the park inventory is the first step in the development of a routine Annual Maintenance Plan. The inventory, provided on page A-4, is generally taken from a scaled drawing (map of plan) of the park and verified in the field. In recognition of the limitations of a classroom exercise, this and the preceding documents have been made available to you.
Up until this point, materials have been provided to you. From this point, it is your responsibility to use the facts provided as well as some forthcoming information to develop your Routine Annual Maintenance Management Plan.
H.MAINTENANCE PLANNING FORMS – these are the heart and soul of maintenance planning and together with examples, are to be found in Appendix B. The examples are on pages B-1, B-2, and B-3, and the forms you will use are on pages B-4 and B-5. There are nine columns on the forms including from left to right: Maintenance Standards, Routine Maintenance Tasks, Procedures for Maintenance, Materials and Supplies, Tools and Equipment, and Task Time Estimates. You are required to develop column information for each of the facilities described in your Park Inventory. The example includes a few of the tasks needed to maintain a baseball field. You may have others, but remember to keep it simple.