Effective Communication Skills in Business Environments

Overview of Assessment Task

Demonstrate information literacy and critical analysis appropriate to the level of study. 

Understand and demonstrate academic integrity and authentic engagement with information.

Identify and apply effective communication skills within a variety of business environments, including the use of technology.

Identify, summarise and evaluate four (4) sources that will be useful for completing the assessment 2b written report.

Please refer to the task instructions for details on how to complete this assessment. Context in business, you need to be able to research sources of information, read and evaluate their credibility to ensure they are appropriate when building and communicating an argument or a line of reasoning. Beyond this context, these skills will assist you for academic purposes in writing summaries and critically reviewing sources of information for your current and future studies. Task instructions to complete this assessment task you must:

1. Select one (1) of the following topics (you will use this topic for both this assessment task (2a source analysis) and assessment 2b written report):

A. Using social media in the workplace to communicate with staff. Biz101 assessment 2a brief page 2 of 5

B. Communicating a companywide employee recognition program using digital technology.

C. Boosting workplace motivation through innovative communication tools.

D. Implementing instant messaging/group messaging, discussion forums and workplace chatrooms.

E. Podcasts, internal blogs/vlogs as a means to communicate to employees.

F. Using an internal intranet/social intranet for employee interactions. Conduct research on your chosen topic.

Identify four (4) sources that will be useful for completing assessment 2b written report (read assessment 2b brief to inform your choice of sources). A. Two (2) of the sources must be from reliable academic sources, such as academic journals and books. The other two (2) sources can come from youtube or tedtalks or other non-academic sources. 4. Provide the following for each source:

A. Name of the source in full according to the apa 6th ed. Style.

B. A brief summary of each source (100-150 words each), justifying why it is relevant to the topic of your written report.

C. Evaluate the reliability of each source by applying the five tests for reliability, covered in module 3. You must cover:

1. Authority

2. Audience

3. Transparency

4. Objectivity 

5. Currency

Include a final reference list for all four (4) sources in apa 6th ed. Style. Please note the following additional information: You should adhere to the correct use of academic writing, presentation and grammar you are advised to include a minimum of two (2) academic references and two (2) mediabased references as described above you must check the similarity report for your assessment task in turnitin before submitting it in blackboard. All highlighted sentences must be either paraphrased in your own words or put in as direct quotes and referenced accordingly for additional support on academic skills, please referencing it is essential that you use appropriate apa 6th edition style for citing and referencing your research please comply with all academic standards of legibility and referencing details (including a reference list). Please see more information on referencing here: Submission instructions upload your source analysis to submit your source analysis via the assessment link in the main navigation menu in biz101 business communications. Your learning facilitator will provide feedback via the grade centre in blackboard. Feedback can be viewed in my grades. The below assessment rubric guides the marker when awarding marks for your assessment. You should use this rubric to review your assessment task prior to submission, ensuring there is nothing you have missed.