System Analysis Skills: Use Case Diagram and Documentation

Identify human and non-human actors within the system

In response to the case study provided, identify the functional and the non-functional requirement for the required information system and then build a Use Case Diagram and document set of use cases.

System analysis methods and skills are of fundamental importance for a Business Analyst. This assessment allows you to enhance your system analysis skills by capturing the business and then functional and non-functional requirement of a system. It helps you in identifying “what” the proposed system will do and “how”?.

Please read the below_Case Study. Once you have completed reading the case study. Please answer the following questions:

Identify all the human and non-human actors within the system. Provide brief description against every actor.

Using the information provided in the case study, build a Use Case Diagram using any diagramming software. 

Document all use cases (use case methods). All use cases identified in the Use Case Diagram .

The 2020 coronavirus pandemic has impacted many industries across the globe and Australia’s fruit picking industry is no exception. Fruit export contributes significantly to Australia’s trade. Most fruits are generally perishable and therefore fruit picking is something that needs to be done at the right time and with care. Although Australia’s fruit picking industry faces several issues, one of them is lack of sufficient manpower. This problem, among many, has aggravated recently due to COVID 19. 

In order to help the farmers and the fruit picking industry, Zaf Soft, an Australian Information System provider organisation has come up with a web-based solution that would help fruit farmers pick fruit well in time. The CEO of Zaf Soft, Rabee James has decided to launch a website donesloching.com. The idea is simple, creative and most importantly it adds socio-economic value. 

donesloching.com would allow Australian farmers and fruit pickers to register on this website. While farmers can register individually, the website also allows group registration for fruit pickers. Fruit pickers are ordinary people residing in Australia who wish to contribute to fruit picking. These people often wish to work/earn wages or at times just be part of the fruit picking process for leisure only. 

The registration process for the farmers is simple. Farmers provide their contact details, farm address and most importantly; their business tax details. This is accompanied with a photo ID that is also provided as part of the registration process. The fruit pickers provide much similar details if they wish to do fruit picking for earning a daily, monthly or an hourly wage. In this case they also provide bank details while registering. Contrary to this, if the fruit picker wishes to register for leisure only then bank details and tax details are not required by the system. Fruit picker’s group registrations is only possible if the registration is for leisure only. 

Build a Use Case Diagram using provided information

The website allows the fruit pickers to select and schedule their visits for fruit picking for a particular farm; a week in advance. Each requested schedule is approved by the farmer and then the fruit pickers receive approval notification via email and/or as mobile text message (as request by the fruit picker). Visits to the farm without farmer’s approval are not allowed and not supported by the system and the requested schedule is auto declined within one week from the requested date if otherwise not approved by the farmer. While requesting for a schedule, the fruit pickers provide details of the fruit(s) that they want to pick. This is to ensure management of wages, time, tool and resources needed to perform the work activity. Wages vary with time, weight of fruit picked and the type of fruit. The wage is decided as per the farmer’s discretion and is provided by the farmer at the time of registration. In case of fruit pickers who are picking for leisure only, details of fruit or fruits that they wish to pick is also important because this ensures general and time management at the farmer’s end. 

The system also allows ‘gifting’ as well. With this functionality, the farmers decide how much fruit they would gift (in terms of weight, as a percentage or ratio) to the fruit picker(s) who wish to pick fruit for leisure only. This information is also provided by the farmer at the time of registration and equivalent amount of fruit is given as gift by the farmer, on the farm, to the fruit pickers, based on how much fruit has been picked. The gifting process also allows farmers to create a role of gift manager. The role of the gift manager is just to support the farmer. The gift manager is only responsible for allocating gifts (fruit) as per the information provided by the farmer at the time of registration. The system therefore keeps track of how much fruit was gifted and how much was picked. For the fruit pickers who are picking to earn wages, the information i.e. ‘how much fruit is picked?’, is important for wage management purpose. 

donesloching.com allows fruit pickers to cancel their visits. It also allows, cancellation of registration for both farmers and fruit pickers. Similarly, the website allows both the parties to make changes to their registration as and when required. The website supports a complete portal for the farmers and the fruit picker. The fruit picker’s portal allows them to see their past and upcoming activities/calendars. They can also see details of their account. For every visit to the farm, they can add comments, experiences and memory photographs. Farmer’s portal also allows them to see their past, current and upcoming farm reservations. The farmers can see how much fruit was collected by each fruit pickers and what was gifted or paid to them. They can see detailed comments and experiences of every fruit picker for every reservation. The farmer’s portal also allows them to select photographs of the fruit picking activity for the website’s photo gallery. Only the photographs that the fruits pickers allow to share can be shared by the farmers. Finally, the website also allows the farmers to generate daily, weekly and monthly reports to get quantitative insight into whole fruit picking activity and the fruit(s) picked. 

Rabee James, the CEO of Zaf Soft, is confident that this website would be a huge success. Zaf Soft plans to earn from farmers. Very minimal subscription charges are charged from the farmers at the time of registration. donesloching.com allows monthly and yearly subscriptions. The subscription charges are decided by the management of Zaf Soft and can be added to the system via the admin portal. The administrator is responsible of managing the overall website’s smooth functioning, data backup, recovery and upgradation.