Business Systems Analysis: Introducing New Technology for E-commerce Revenue Generation

Prompt: Imagine that you work for the small brick-and-mortar business described in the final project case scenario. The owner of your business wants to focus on generating new revenue through e-commerce, but she knows that this change in operations requires the company to integrate new technology. To gain an understanding of what the business might need for technology, she has asked you to create a business systems analysis. In this analysis, you will clearly introduce the problem that your business is facing. Then, you will determine the business requirements for solving that problem, including the requirements that any new technology needs to meet. 

I. Introduction: In this section, you will briefly introduce the small business from the case scenario, and the problem that it is trying to solve. A. Clearly state the problem that the business owner is seeking to solve. Be sure to address the question of what your business ultimately wants to do. B. Identify and briefly describe the two technologies from the list provided that you will research in your business systems analysis.

II. Business Requirements: In this section, you will determine what the business requirements are to solve the stated problem, and establish the criteria that will help form your technology recommendations. You will also articulate why the business owner should undertake the project of integrating new technology.

A. Explain the objectives of undertaking this project to integrate new technology. In others words, what should the project accomplish, and how does it support the goal of your business?

B. Provide a project description that explains the purpose of the project. Be sure to address the following: i. What does your business need to do to satisfy the objectives? ii. What are the desired results at the end of the project? iii. Why is it important for your business owner to consider implementing new technology?

C. State the key technological requirements that will be required of any new technology in order to effectively solve your business’s problem. In other words, what specifically does the technology need to be capable of doing? (These are the technology requirements in the decision matrix.)

Competitors and Technology: In this section, you will describe two competing companies that operate in the same industry as your business. You will also explain how a company uses the two technologies that you are investigating to determine if the technology may be appropriate for your business to use. Remember that a list of competing companies was provided to you in the final project case scenario. A. Technology

One: Select one company in the same industry as your own that uses this technology. Briefly describe what that company does and how it uses this technology to support its business in general. Include specific examples. B. Technology

Two: Select one company in the same industry as your own that uses this technology. Briefly describe what that company does and how it uses this technology to support its business in general. Include specific examples. C. Referring to what you learned in your research on the companies above, explain one specific way in which one of the companies is benefitting from technology, and describe the potential benefit to your business if you were to adopt the same approach.