Importance of having SOP in the Company

Project Description and Justification

Having SOP for each process in the company is very important.

Defining the steps and the details for each process will be very helpful for both training and managing. Without SOP, there is no checkpoint for the process within the company. Training methods and durations may change from a trainer to another. However, when there is a guide for the training, each step will be clarified and detailed so that it can help to each department and each different workload.

The project seems like a necessity since the company is growing rapidly. The company will need more employees in a short time, and training process should be shorter and easier for everyone. Moreover, the performance of a new employee can be increased and optimized by having a guide. The SOP guides will gain the corporate identity. Each step and each procedure will be followed and operated according to the guide which will help company to maintain the standard of each operation.

Not all the projects’ result can be measured with numbers however the objectives should be Smart. It should be specific, measurable, attainable, realistic, time-based. For the deliverables which cannot be measured by calculation, time will be a god measure t evaluate the success of the objective.

Preparing the operation guide template for fulfillment process in one month after the beginning of the project.

Reducing training duration with providing a written guide for employees to check.

Improving the software with operation feedback.

“In project management, scope is the defined features and functions of a product, or the scope of work needed to finish a project. Scope involves getting information required to start a project, and the features the product would have that would meet its stakeholders’ requirements.” During this SOP preparation, the active work experience is very important. The guide preparer should have worked because she would know the process tricks by working

Creating printed copies and handing the deliverable to the employees are not the responsible of the project prepare. It should be managed by the project manager.

SOP guide, training guide, software changes,  presentation of guide, customer informative booklet.

05.26.2020 – Start day of the project

06.01.2020 – End of observation of the stations for forwarding process

06.06.2020 – End of observation of the stations for fulfillment process

06.26.2020 – Creating the first draft and presenting the first draft for feedbacks

07.03.2020 – Sharing feedbacks for software of the process

07.10.2020 – Monitoring software changes and improvements

07.17.2020 – Updating the guide according to the new improvement

07.26.2020 – Preparing the second draft

08.03.2020 – Meeting with Vice President, CEO and Business Analyst

08.15.2020 – Editing the draft according to their feedback

08.20.2020 – Analyzing time and cost process when the guide is in use

08.26.2020 – Handing over the last draft for the approval

The constraints affecting the project have been identified and are listed below.

The workload on project manager can affect the timeline of the project. Due to the peak season on online shopping, the volume of the packages can affect the daily tasks. People might get tired of regular daily responsibilities and may not find time for the project. There will not be any trouble with the budget since the project seems to be managed with inner resources. There are no other people getting hired for the project itself.

Vice President: He approves the last version of the guide. He is in charge for the budget. He also monitors the process.

Ceo: He approves the guide. He adds value to the project with his feedback. He also controls software technicians.

Business Analyst: He analyzes the guide according to the marketing strategies. He can add value in marketing and business development scope.

Project Manager: She controls the process. She works in the stations to obtain basic knowledge and basic measurement inputs. She manages the preparation process. She also assigns people to get information.

Assign Station Employee: He provides measurable information for the project.

Software Developers: They will update the system according to the feedback and SOP needs