Software Requirement Specification for an On-Demand Tradesman/Handyman App

Overall Description

You, as a group, should first read and understand the following case before proceeding to answer the questions in Assessment Tasks section. Note that every piece of information provided in the following case serves a purpose.

ABC Pty Ltd is a start-up tech company (the ‘Company’) based in Sydney Australia. They are currently seeking to develop a mobile app or a web application (collectively called an ‘app’), which provide on demand trades & handyman services to their customers. The objective of the app is to connect tradesmen and customers. ABC envisioned that this app will provide a strong revenue stream to the company and other business opportunities from a wide handyman network.

The founder of the Company has envisaged an app that enable customers to find trustworthy tradesmen to get the job done; it is also a platform for tradespersons to find jobs and earn an extra income stream. Typical jobs posted on the platform should include home cleaning, heating and cooling system services, gardening, airport pick up & delivery, IKEA furniture assembly, garbage removal, plumbing, and other tradesmen & handyman jobs. The founder also provided the following very high level and rough ideas for the app:

For customers, they can post job(s) on the app, browse through tradespersons’ profile, and contact them through the in-app instant messenger. 

For tradespersons, they can put up a profile on the app, browse through jobs available, and contact customers through the in-app instance messenger. 

Once the job is completed, payment can be made securely through the app. The customer will also have the opportunity to rate and review the tradesperson. 

ABC wants to push this app to the market in the next six months and have secured an investment for this app. 

ABC has engaged you (i.e. a group of you) as the requirements analyst in this project. 

As a group, document a Software Requirement Specification (SRS) for the proposed app. Your submission must, as a minimum, contain the following:

Title page: Subject code and name, assessment number, report title, assessment due date, word count (actual), student names, student IDs, Torrens email address, campus learning facilitator, and Subject coordinator. 

Table of Contents (ToC): should list the report topics using decimal notation. Need to include the main headings and subheadings with corresponding page numbers, using a format that makes the hierarchy of topics clear. Because you are including a ToC the report pages should be numbered in the footer as follows: title page has no page number; and main text to have Arabic numerals commencing at 1. 
Create the ToC using MS Word’s ToC auto-generator rather than manually typing out the ToC. 

1. Introduction (3 marks)
1.1 Purpose (1 mark)
1.2 Document conventions (1 mark)
1.3 Project Scope (1 mark)

2. Overall description (5 marks)
2.1 Product perspective (1 mark)
2.2 User classes and characteristics (1 mark)
2.3 Operating environment (1 mark)
2.4 Design and implementation constraints (1 mark)
2.5 Assumptions and dependencies (1 mark)

3. System features (12 marks)

4. Data requirement (4 marks)
4.1 Logical data model (2 mark). Include an Entity Relationship Diagram (ERD) for the proposed app. ERD is taught in MIS602.
4.2 Data dictionary (2 mark)

5. External interface requirements (8 marks)