Organizational Culture and Structure of ZenDesk: A Study

In this project, you will view a video and discuss the organizational culture and organizational structure of the assigned organization.   

Provide a title page with a title, your name, course and section number and the instructor's name.

Use the following headings and instructions to complete the project:

Write an Introduction paragraph.  The Introduction paragraph is the first paragraph of the paper and describes to the reader the intent of the paper explaining the main points covered in the paper using a thesis statement. 

1. Discuss the seven dimensions of organizational culture 

2. Describe what ZenDesk’s organizational culture look like by presenting examples for each dimension descriptor.  Use the specific facts from the video and use the course material to support your description of ZenDesk’s organizational culture.  This means you will use the video facts and make connections to organizational culture as it relates to each dimension descriptor. 

Discuss how ZenDesk uses its corporate culture to create a competitive advantage.  Make sure to correctly make connections between the video information and the course materials. 

Identify and discuss ZenDesk’s organizational structure from what you see in the video and use the course material to support your description of the structure.  Make sure to use examples from the video.