The Importance of Emotional Satisfaction in the Workplace: A Literature Review

Demonstrate The Avoidance Of Plagiarism Through Proper Use Of Apa Citations And References For All Paraphrased And Quoted Material. Implement Techniques Of Editing And Revising.

In any type of business organization, focus on emotional satisfaction of human resource is the most important aspect for success.

This is the reason why, they need to feel satisfied with their works and be motivated to keep engaged in the company.

Working for the employees’ emotional satisfaction is expected but over indulgence can affect negatively.

Emotional satisfaction leads the employees to feel secured with the policies of the organization what makes them convinced that they must contribute their skills and talents in the growth of the company they are working for.  

The example of emotional satisfaction of the employees relate to the feeling of security where they do not see any practice of discrimination on the basis of class, gender, age and disability measures.

The emotional support to the employees are mainly given by the upper level management as they are the people who decide to strategies the policies for the development of the organizations.

The specific controversy relates to the time consumption and the lower productivity of the employees as the company cannot put more focus upon the emotions of the individual employees.

The pro side of the controversy has rightly pointed out how emotional satisfaction of the employees regarding their tasks manages to develop team building and bonding as well as the feeling of dependence to the high level policy or decision making capabilities.

The con side of the controversy points out more focus upon the individual emotions of the employees can take time to be analyzed in a proper way based on which the management will be making decisions.

Employee satisfaction through emotional support can lead to proper analysis of the personality that enables the management to solve many behavioral issues and utilize the team members more effectively in the production process.

The literature review part will be discussing the importance of emotional satisfaction in the job performance and motivation of the human resource of a company. In this art, two different points of view will be analyzed where one set of critics support the idea of focusing upon the emotional needs of the employees and meeting them and another set ignores the importance of emotion in the workplace terming it to be the main reason of time consumption and harm for productivity.

Importance of Emotional Satisfaction

Emotional intelligence is one of the major factors in understanding the needs and requirements of the human resource of a company. Different team members have different cultural and social background therefore their thought process and ideologies are different. In the words of Shooshtarian, Ameli and AMINI (2013), emotional intelligence connect psychology with management. It helps to determine the degree of job satisfaction, commitment to the company and their performance in job. The concept that these authors have pointed out relates to the fact that emotional satisfaction correlates with the job satisfaction of the employees. This is due to the fact that significant relationship between the emotional understanding between the employees and their management actually creates a scope for the feeling for security regarding their job and the employees feel confident that they can achieve any goal or overcome any challenge with their managers supporting them effectively. Emotional satisfaction also can impact upon the problem solving therefore the authors have recommended to keep focused upon the employee satisfaction through the channel of emotional security.

Emotional satisfaction is also connected with the development of teams and team bonding. The employees these days work in a team oriented tasks where they tend to work collaboratively. If the employees do not feel connected with their colleagues then they never achieve the target mean for the team. To Anwar et al. (2017), the work pressure is another reason why the companies need to focus more upon the emotional satisfaction of their human work force. Hence some critics find that employees if emotionally healthy then can take more work pressure.

Emotional exhaustion of the employees lead to demotivation and high attrition rate. The experienced employees if do not feel satisfied emotionally with their works they cannot survive in the organizational culture. According to Skaalvik and Skaalvik (2017), emotional intelligence is highly connected with motivation and job performance in a toxic organizational culture the employees do not get respect for their skills and experiences. This is the reason why many of the experienced employees when find not being respected or properly utilize their own skills try to find other companies or go to the competitors of their own organizations.

On the contrary, Lee and Chelladurai (2018), put more focus upon the individual emotion of a large group of employees can waste time for the company itself. This is the reason why testing and analyzing the emotional intelligence of every employee is impossible. according to Yoke and Panatik (2016), the X and Y theory are divided into two parts where some groups intend to work and grow their professional skills whereas the other section do not intend to learn new skills and contribute more in the growth of the company therefore these people cannot be motivated in anyway so emotional intelligence seem to be an excuse for them to waste time for the organization.

Therefore, it can be concluded that emotion is an important part for the members in our place to develop relationship among themselves as well as their upper level. This decides whether the employees will be motivated or connected with the organization or not. High social satisfaction among the employees can lead the organization to achieve every single target by overcoming every hurdle but lack of emotional satisfaction can lead to high attrition rate and lower productivity of the firms. According to some critics deciding emotional satisfaction by analyzing the demands of every employee in an organization is a difficult matter therefore categorizing them according to their skills are more effective and has a realistic point to establish. However it has been proved many times in many companies that the employees need to be happy in their work life because they spend most of their hours in their work was hence they expect acknowledgement of their emotional demand by the authority.

References

Anwar, M., Chandrarin, G., Darsono, J. T., & Respati, H. (2017). Lecturer Job Performance Study: Motivation, Emotional Intelligence, Organizational Culture and Transformational Leadership as Antecedents with Job Satisfaction as an Intervening. IOSR Journal of Business and Management, 19(6), 1-9.

Lee, Y. H., & Chelladurai, P. (2018). Emotional intelligence, emotional labor, coach burnout, job satisfaction, and turnover intention in sport leadership. European Sport Management Quarterly, 18(4), 393-412.

Shooshtarian, Z., Ameli, F., & AMINI, L. M. (2013). The effect of labor's emotional intelligence on their job satisfaction, job performance and commitment.

Skaalvik, E. M., & Skaalvik, S. (2017). Motivated for teaching? Associations with school goal structure, teacher self-efficacy, job satisfaction and emotional exhaustion. Teaching and Teacher Education, 67, 152-160.

Yoke, L.B. and Panatik, S.A., 2016. Emotional intelligence and job performance. International Business Management, 10(6), pp.806-812.