Walmart Case Study
Walmart is a multinational retail corporation headquartered in Arkansas, the USA. The company owns hypermarket chains, discount, and grocery stores across 24 countries as of 2021, is a Fortune Global 500 company, and the world's largest by revenue ($523,964 billion). The company has a massive workforce that is one of the largest globally with more than 2,300,000 employees in 2021 and works with skilled & capable workers from various domains.
The need to recruit the very best from all around and manage a vast, global workforce necessitates careful, over-arching, and versatile human resource management. So naturally, Walmart's HR department is one of the largest globally and follows robust, holistic & flexible strategies to maintain a conducive work culture.
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Effective human resource management is a critical factor in the success of any company. And the same goes for Walmart, which requires proper HR management to supervise its global workforce.
For management & other students studying the giant's HR tactics, challenges arise primarily due to the strategies' expansive and intricately diverse nature. While Walmart has an overarching resource planning & management design, it utilizes effective job & market analysis to diversify stratagems.
Some of the biggest reasons why students need assistance while writing the Walmart HRM case study can be summed up as:
- Research & Analysis Essential For Interpreting Human Resource Planning Strategies (Delphi Method, Trend Analysis for forecasting; Supply & Demand Balancing; Managing Surplus & Shortage; Job Analysis & Design, etc.)
- Evaluating Walmart’s Recruitment Strategies & Retention Practices (Understanding different selection criteria, methods & techniques in different markets; Employee Retention Tactics)
- Delving Into Walmart’s Employee Training Programs & Performance Management Practices (Analysis, Design, Delivery, and Monitoring)
- Studying Career Development At Walmart From A Naturalistic Standpoint (Collating information about work culture, professional development, etc. from Walmart employees, Analyzing company career development initiatives)
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- Unraveling the competitive advantages of Walmart's HR strategy;
- Policy analysis concerning job analysis & design;
- Studying case data in its natural context and perspective;
- Evaluating the impact of case instances (HR or otherwise) on Walmart’s policies, operations, functions, and corporate strategies;
- Employing SWOT, PESTLE, and other marketing analysis techniques to scrutinize current strategies, policies, and practices;
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Come to us for crafting commendable case studies on Walmart HR issues, performance management, or Walmart HR strategy. And, read on for some valuable insights on the world's largest retail chain!
What Is Walmart’s Business Strategy?
Walmart’s central business strategy revolves around its motto or brand philosophy, 'Everyday low prices.
- The company aptly utilized its considerable resources, recognition, reach, and infrastructure to enable economies of scale, implementing a cost leadership business strategy.
- Buying, procuring & operating for less is crucial for achieving cost leadership in the retail industry. Walmart deals with suppliers and manufacturers directly without any middlemen.
- Besides enjoying cost leadership, constant improvements in product assortments, prices, services, and access, Walmart's other vital aspects of business strategy.
- Increasing focus on customer services, improving quality, simplifying procurement systems at scale, enhancing shopping experience- these are primary aspects of Walmart’s core business strategy.
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How Does Walmart Handle HR Issues?
Versatile and well-chalked HR management strategies allow the company to tackle different HR issues. In addition, the HR department takes a holistic view of the company's corporate culture and global organizational structure.
HR policies are set up at the executive level. However, dedicated HR managers and store-level managers at regional levels can construe their strategies in line with the fundamental policy framework.
How Walmart Manages the Country's Largest Hourly Workforce?
Motivating a 2 million + workforce is no easy feat. Walmart's human resources management employs tactics to keep its hourly workforce motivated.
- Consistent Employment Retention Strategy that acknowledges employee performance capabilities and provides additional benefits & incentives;
- Affordable Insurance & Healthcare;
- Workplace Flexibility;
- Employee Benefits;
- Appreciation of Services & Sacrifices;
- Providing Proper Training, Guidance & Professional Development Opportunities;
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What Are The Different Ethical Issues Walmart Has Faced?
Despite being the world’s largest retail chain, not everything is perfect or up-straight with Walmart. Following are some of the most prominent ethical issues the company faced.
- Low wages, poor working conditions, insufficient health care, racial & gender discrimination
- Protests regarding company policies and practices from various avenues
- Criticisms on product sourcing, use of public subsidies, environmental practices
- Predatory pricing to subvert and undermine competitors and smaller businesses
- Overseas labor concerns, allegations of bribery, wrongful termination
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