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The subject investigates the role of strategic management from a comprehensive collection of ongoing activities and processes that organisations use to systematically coordinate and align resources throughout an organisation. It examines the nature of organisational objectives, capabilities and strategies, an in particular, the role of corporate and business strategies as determinants of superior performance. Topics include evaluating the strategic environment, industry and competitive analysis, formulating mission and setting objectives, strategy selection and implementation, and strategic control. Also considered are corporate social responsibility and environmental and sustainable strategies.

Across the course, these skills are developed across 3 levels. These are:

  • Level 1 Foundation – Students learn the basic skills, theories and techniques of the subject and apply them in basic, stand-alone contexts.
  • Level 2 Intermediate – Students further develop skills, theories and techniques of the subject and apply them in more complex contexts, beginning to integrate the application with other subjects. · Level 3 Advanced – Students have a demonstrated ability to plan, research and apply the skills,

theories and techniques of the subject in complex situations, integrating the subject content with a range of other subject disciplines within the context of the course

(a) Identify an industry’s key strategic issues and critically evaluate strategic options available to organisations based on the application of appropriate models of strategic analysis

(b) Apply a structured, holistic approach to the identification and analysis complex, open-ended problems.

(c) Evaluate the effectiveness of various implementations considering organisational and environmental constraints

(d) Discuss the relationship between strategic inputs, strategic actions (formulation, implementation and evaluation) and strategic outcomes to design a strategic plan.

(e) Assess the importance of corporate social responsibility and environmental and sustainable strategies as contributors to gaining and maintaining a competitive advantage.

  • Face-to-face lectures (2 hours/week) are conducted in seminar style and address the subject content, provide motivation and context and draw on the students’ experience and preparatory reading.
  • Tutorials (2 hours/week) include class discussion of case studies and research papers, practice sets and problem-solving and syndicate work on group projects. Tutorial participation is an essential component of the subject and contributes to the development of graduate attributes (seesection 2.1 and 2.1.1 above). It is intended that specific tutorial material such as case studies,recommended readings, review questions etc. will be made available each week in Moodle.
  • Online teaching resources include class materials, readings, model answers to assignments and exercises and discussion boards. All online materials for this subject as provided by KOI will be found in the Moodle page for this subject. Students should access Moodle regularly as material may be updated at any time during the trimester
  • Other contact - academic staff may also contact students either via Moodle messaging, or via email to the email address provided to KOI on enrolment.

Where students are not satisfied with the results of an assessment, including mid-trimester exams, they  have the right to appeal. The process is as follows:

  1. Discuss the assessment with their tutor or lecturer – students should identify where they feel more marks should have been awarded – students should provide valid reasons based on the marking guide provided for the assessment. Reasons such as “I worked really hard” are not considered valid.
  2. If still not satisfied, students should complete an Application for Review of Assessment Marks form, detailing the reason for review. This form can be found on the KOI website and is also available at KOI Reception (Market St and Kent St).
  3. Application for Review of Assessment Marks forms must be submitted as explained on theform within ten (10) working days of the return of the marked assessment, or within five (5) working days after the return of the assessment if the assessment is returned after the end of the trimester.
Strategic Management

Management concept has changed throughout the years as strategy and planning have become more complex and complicated. Theories on developing strategies on how to handle trends on organization management have been achieved through enterprise scholars. Each age and century management dynamics keep changing thus making the researchers and scientist take time to study the field of strategy development (Johnsen 2015, p. 7). The level of competition in the corporate world is intensifying thus making company’s leaders and managers come up with strategies that will give them a competitive advantage. Management is no longer seen as a departmental function is an enterprise, but it is considered to be an instrumental pillar that will dictate the performance of their institutions.

The strategy can be described as an overall, focused goal and plan aimed at achieving the general vision and goals of a given enterprise (Durand, Grant, & Madsen, 2017, p. 7). Strategically thinking involves an integration of an enterprise goal and objectives with external changing factors. These external factors are typically considered as the market and general external opportunities and threats posed. Under above understanding and definitions, strategic management would be described and explained as processes of incorporation of company primary objective of making profits while also considering internal factors such as financial abilities and also external factors that may affect the company in the present and immediate future. Strategic management can be classified under the following approaches.

The method attempts to understand the industry status by understanding the current competition level and how the industry is performing, hence assisting the institution to make a strategic decision. The approach aims to understand the competition in industry, Porter analysis of rivalry level, entry barriers, buyer and suppliers bargaining power in the market (Cable & O'Driscoll 2010, p. 5).

The approach will systematically explain profitability patterns thus assisting the respective organization in an allocation of resources. Its main subject is that a company performance solely depends on the environment it operates on including the market structures and competitor strategies. Therefore the approach can be summarized in these key areas

  • Resource availability.
  • General competition in the industry
  • The company economies of scale

The aim of the above components is to ensure that profit maximization for the shareholder is achieved both in the long term, medium term and also on short term basis. To achieve these results, the approach can describe the following models

Game theory- this is a waiting game where one corporate makes a move and takes a decision while the other one waits to react. This kind of model is perfect in the market with two firms where if one decides to raise the price and high volume strategy then the other one may choose to react on the opposite and offer higher volume for a lower price.

Cournot theory- it is where two or more companies decide to offer the same price of the same product but differs on the quantity and quality of every business product (Tremblay, & Isariyawongse 2013, p. 7).

Stackelberg model- it simply means that a market leader will earn more because of entering the market earlier. The market leader enters the market first and produce a lot of goods and product and sells them before the next corporate enter the same market thus providing them with enough finances to compete.

Industrial organization approach

Other models depend on the market structures such as oligopolies and monopolies and how to compete in these situations.

The industry key technical opportunities and threats are addressed while formulating the implementation process that includes the following 3stages.

  • Study the sector structure and understand requirements, constants, threats and opportunities and identify a gap that the corporate might exploit and fill the gap.
  • Implement the strategy whether offensive or defensive strategy depending on the market and competitor. This includes the corporate taking an aggressive approach and proceeding to dictate the price of a product or may choose a defensive tactic and wait for its opponent to create a price and then react to that in a strategic manner.
  • The final stage will be to monitor the performance of the strategy and ensure it is working for the betterment of the corporate and not a counterproductive strategy.

Implementing this strategy may have an issue in a volatile market as rampant changes in that particular industry may bring inconsistency that would challenge both the long term and short term strategy formulation.

 Among the benefits of this strategy, an approach would be a minimization of unnecessary costs that will be avoided through effective planning. The approach will also assist in an excellent manner in a maximization of profit as the corporate has all the relevant information before entering a certain market or before making a strategic decision. The approach will significantly assist any company to attain some competitive advantage while at the same time assist in risk analysis processes. Managers are also in a position to determine the market price of a product and the amount of individual product to manufacture.

The method was developed by Edward Freeman with the aim of showing the maximum benefits that an organization paid into considerations all the stakeholders around the business. His article in the early 1980s gave birth to this approach and theory that requires managers to uphold certain values and morals so to maintain and protect the reputation of the company and also promote the brand of the company through ethical practices and corporate social responsibility. The stakeholders include the following shareholders, customers, suppliers, surrounding societies, employees and their trade unions (Harrison & Wicks 2013, p. 5). Freeman explained that if a company practiced its activities while considering the above stakeholders, it would attain a competitive edge over all their competitors.

The primary aim of any team is to maximize shareholders equity and profits. However, each company has a responsibility of upholding their responsibilities to their stakeholders. The approach requires the company director to focus on the long-term objectives of the company rather than the short term goals that would affect the external environment of the business. The theory can be explained by Interest of the company meaning that the shareholder interest is the primary stakeholder interest and that the first objective would be to maximize their profits before continuing to other stakeholders (Kristen 2015, p. 2).

The process of this approach start by the company studying and understanding the environment surrounding the business and also the expected trends in that respecting industry. Secondly, the firm will use the research found to find ways to adapt itself so as to ensure that they consider all the players. The strategy is implemented through the following steps and stages

  • Situation analysis- a thorough study is done on the current situation.
  • Research on expectations of those several stakeholders.
  • Internal analysis of the expectations and demands of each stakeholder.
  • Development of reaction of the expectations to the company objectives and goals.
  • Evaluation of the impact of the strategies taken.
  • Monitoring and reflection of the performance.

An obvious example of acompany that has adopted this approach a cosmetic and body fragrances company called Body shop. The company has a clear objective on the preservation of the environment hence promoting their brand name all over the industry (Lankoski & Van Wassenhove 2016, p. 32). It is known for multiple projects and campaigns on environment protection through recycling programs. The strategy has been used by many institutions that have understood the significance results that are yielded from practicing this method of brand promotion.

Stakeholders approach

One of the most significant benefits that company might get from using this approach is the protection of its name and brand (Taylor & Taylor 2014, p. 89). Many institutions have been made extinct as they cannot be able to balance all expectations and demands from employees, suppliers, shareholders, and general community. The long-term relationships are also developed such as staff and suppliers who can serve the business for a long-term hence reducing the hiring and switching costs respectively.

Some of the serious issues and limitations in implementing this approach is that can discourage potential investors. Investors who feel a lot of resources is being used on corporate social responsibilities may feel discouraged to invest their capital. It may take a significant a lot of time to notice the benefits of investing in social responsibility and stakeholder promotion policies and programs.

This method basically means that managers are devising plans that will adapt to the future events and situations. This approach typically depends on the leader’s ability to make future predictions and form strategies that will adapt to future trends (Luthans & Stewart 2007, p. 56). Most contingency plans in many organizations are based on disaster management that may affect production processes in an institution or pose a danger to the organization individuals. However, nowadays institutions have learned that a proper contingency plan should go beyond manufacturing processes and should also cover important factors such as economic changes and human resource changes.

This strategy essentially means an organization is prepared to deal with all unusual happenings in the future. The primary plan purpose is to ensure that all the operations resume to the usual way even if they are interrupted. This type of approach assist in the protection of assets and ensure that customer needs and wants are met promptly regardless of any happening. The strategy also expands to departments such as information technology department. The policy may include recovery and destruction of sensitive data about the organization. Security departments may also have their measures so as to ensure that everyone in a premise is safe regardless of what happens. It is the role of the managers and head of department to ensure this approach is well catered for. Providing for the finances and training of workers on those respective contingencies should be the role of those individual leaders (Olsen 2017, p. 8). Other organizations prefer to hire disaster management professionals so as to assist them in developing the measures and also in training.

Implementation hugely depends on strategic planning, where scenarios developed, the contingency plan for those situations are also explained. In the final stage of implementation, it would be waiting for that particular scenario time to arrive. The whole process would be described by the following steps

  • Identify organization key areas and their possible threats.
  • Develop actions and resources required.
  • Set objectives of each action.
  • Develop the processes needed to accomplish the goals.
  • Develop the final documented plans.
  • Test and evaluate the efficiency of the plans.
  • Develop training and educational programs to teach employees and the whole staff on the threats, contingency plan and what is expected of them.

Having a contingency approach in a strategic management would have the following benefits.

  • It would significantly minimize the losses that a company might face if not prepared for a given dangerous situation. The losses may come from damages and unaccounted credits due to system failure.
  • Good customer relationship is maintained as the key operational activities keep going on thus reducing delays and customer dissatisfaction due to poor services.
  • It enables the leaders and managers to concentrate on their work and assignments as they feel more prepared for anything likely might happen in the future. Their psychological status is calmer as they don’t have to worry about particular threat.
  • Having a contingency plan would go significantly save time that would be lost if a certain risk occurred. The transition of normal operations to contingency plan would save a lot of time that would be required to develop a backup plan if contingency plan was not available.

Strategic management theories and approaches have considerably evolved over the years to handle the ever changing environments of industries. Among the proposals included include the industrial organization approach, stakeholders approach and contingency management theory (Schultz 2016, p. 8). Different companies may choose to follow these strategies depending on the environment that they operate in. Organization approach is used by corporations in complex market structures such as monopolies and oligopolies. An example of an oligopoly is an Australian supermarket industry where they are run by two major companies mainly Woolworths and Cole. These two companies use industrial organization approach to counteract each other. It includes studying the competitor price movement and changes hence reacting to those changes so as to compete. Woolworths may choose to use an offensive approach and go on to dictate the price while Cole uses defensive tactic and react to those movements.

Benefits of a strategic approach

Coca Cola is a classic example of a company that have extensively used the stakeholder approach where they have widely incorporated the structures of corporate social responsibility while at the same time maximizing their shareholder's equity (Sorin-George & C?t?lin 2016, p. 76). This approach has a complicated procedure of implementation but also face a huge challenge from some of the investors who don’t feel or understand the impact of this approach on the maximization of their wealth. Electronic companies such as Nokia and Microsoft are known for having contingency plans for their products, and if their electronic system fails, then there is back plan for their systems.

Conclusion

The analysis and conclusion would derive several recommendations on those respective approaches. Institutions wishing to implement the organization approach must perform rigorous studies on the industries and market. Some of the industries are volatile and ever changing thus requiring them to understand them before making decisions such as price changes and the amount of produce to manufacture. The industrial organization will require any organization to understand their resource capability and available assets before attempting to compete with the big industry organization. Stakeholder approach is a sensitive strategy that will require enterprises to understand their financial capabilities before expanding to satisfy all stakeholders’ needs. Small and medium businesses who wish to perform corporate social responsibility will require them to analyses if they have the finances and resources to fulfil this responsibility. These enterprises should learn that it is their sole responsibility and primary objective to maximize their profits. Organizationsshould also learn that they have a responsibility to give back to the community and retain their relationship with their employees and suppliers. Every institution should learn that they need to predict the future and have back plans for their operations. Operation dangers and threats will always be available thus requiring corporates to come up with strategic contingency plans so as to minimize costs, losses and save time.

References

Cable, D, & O'Driscoll, M 2010, 'The Practice of Industrial/ Organisational Psychology in New Zealand', New Zealand Journal Of Psychology, 39, 3, pp. 12-18, Academic Search Premier, EBSCOhost, viewed 24 May 2017.

Durand, R, Grant, R, & Madsen, T 2017, 'The expanding domain of strategic management research and the quest for integration', Strategic Management Journal, 38, 1, pp. 4-16, Business Source Premier, EBSCOhost, viewed 24 May 2017.

Johnsen, Å 2015, 'Strategic Management Thinking and Practice in the Public Sector: A Strategic Planning for All Seasons?', Financial Accountability & Management, 31, 3, pp. 243-268, Business Source Premier, EBSCOhost, viewed 24 May 2017.

Harrison, J, & Wicks, A 2013, 'Stakeholder Theory, Value, and Firm Performance', Business Ethics Quarterly, 23, 1, pp. 97-124, Business Source Premier, EBSCOhost, viewed 24 May 2017.

Kristen, J 2015, 'Stakeholders Theory- How They Influence The Business Policy', Scholedge International Journal of Business Policy & Governance, 2, 4, pp. 14-17, Business Source Premier, EBSCOhost, viewed 24 May 2017.

Lankoski, & Van Wassenhove, L 2016, 'Stakeholder Judgments of Value', Business Ethics Quarterly, 26, 2, pp. 227-256, Business Source Premier, EBSCOhost, viewed 24 May 2011.

Luthans, F, & Stewart, T 2007, 'A General contingency Theory of Management', Academy Of Management Review, 2, 2, pp. 181-195, Business Source Premier, EBSCOhost, viewed 24 May 2017.

Olsen 2017, 'Political Stakeholder Theory: The State, Legitimacy, and the Ethics of Microfinance in Emerging Economies', Business Ethics Quarterly, 27, 1, pp. 71-98, Business Source Premier, EBSCOhost, viewed 24 May 2017.

Schultz, B 2016, 'Strategic Planning', Defense AT&L, 45, 5, pp. 46-49, Business Source Premier, EBSCOhost, viewed 24 May 2017

Sillince, JA 2005, 'A Contingency Theory Of Rhetorical Congruence', Academy Of Management Review, 30, 3, pp. 608-621, Business Source Premier, EBSCOhost, viewed 24 May 2017.

Sorin-George, & C?t?lin, G 2016, 'strategic Planning And Strategic Thinking', Revista Economica, 68, 5, pp. 168-175, Business Source Premier, EBSCOhost, viewed 24 May 2017.

Tremblay,& Isariyawongse, K 2013, 'Endogenous Timing And Strategic Choice: The Cournot-Bertrand Model', Bulletin Of Economic Research, 65, 4, pp. 332-342, Business Source Premier, EBSCOhost, viewed 24 May 2017.

Taylor, A, & Taylor, M 2014, 'Factors influencing effective implementation of performance measurement systems in small and medium-sized enterprises and large firms: a perspective from Contingency Theory', International Journal Of Production Research, 52, 3, pp. 847-866, Business Source Premier, EBSCOhost, viewed 24 May 2017.

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