UNICEF Child Care Information System Development

The aim of this report is to emphasize on the system requirements needed for the effective and efficient flow of the operational activities within the UNICEF  Child Care. I have been a governing sector under the leadership of John Smith that is located at Sydney, which is responsible for the child caring between the ages six week to thirteen weeks. The objectives for the system development for UNICEF can be listed as:

• To identify the responsibilities of the system
• To investigate the system requirements and document them in this report
• To minimize the impact of problems identified in the traditional activities of the UNICEF
• To enhance the facilities for the organization and the customers
• To deliver the investigation in a feasible manner

Agile methodology will be applicable in the delivery of the proposed system within the existing system of the UNICEF, as it will be emphasizing on the people despite of the roles they are playing in the development. It is best suited for the implementation of software and promoting the improvement and change in the existing system. The developed system will need redefining and improving the systems with the passage of time.

• There should be effective user interface for the users in manner to be easily applicable and understandable by them
• It should allow cloud storage in manner to access the data or information 24*7 and allowing restrictions at different levels for the data access
• A database management system will be needed for handling the data being collected and shared for the operational activities
• HR management system and ERP system will be helpful in empowering the automated service for the payment and notification sending 

• The system should be easy to understand and accessible by the individuals
• Scalability is the major factor that will emphasize on the data storage
• Flexibility is another concern for the all five centers and management of the operational activities within them
• Security of the data or information is another concern for the data or information being collected in the database and shared among the different centers

As per the data provided in the case study:

Cost-Benefit - INPUT VALUES
Hardware	$         45,000.00
Software	$         35,000.00
Development team salaries	$         25,000.00
Training	$         20,000.00
Total Development Cost	$       125,000.00
Hardware	$           3,000.00
Software	$           4,000.00
Operational Labor	$           5,000.00
Total Operational Cost	$         12,000.00
Approximate salary savings	$         54,000.00
Reduced operating cost	$         60,000.00
Total Benefit	$       114,000.00
Discount Rate Used	6.00%

Table 1: Input values for the Cost Benefits

(Source: Created by Author) 

Following data was revealed performing the cost benefit analysis:

Project Cost-Benefit Analysis
Analysis Variables:	.
Discount Rate Used	6.00%
Annual Benefits	$   114,000.00
Annual Operational Costs	$     12,000.00
One-Time Development Cost	$   125,000.00
				Year of Project
		0	1	2	3	4	5	TOTALS
Economic Benefit		$0.00	$ 114,000.00	$ 114,000.00	$    114,000.00	$  114,000.00	$    114,000.00
Discount Rate		1.0000	0.9434	0.8900	0.8396	0.7921	0.7473
PV of Benefits		$0.00	$107,547.17	$101,459.59	$95,716.60	$90,298.68	$85,187.43
NPV of all BENEFITS		$0.00	$ 107,547.17	$ 209,006.76	$    304,723.36	$  395,022.04	$    480,209.47	$     480,209.47
One-Time COSTS		1,25,000
Recurring Costs		$0.00	$  (12,000.00)	$  (12,000.00)	$     (12,000.00)	$  (12,000.00)	$     (12,000.00)
Discount Rate		1.0000	0.9434	0.8900	0.8396	0.7921	0.7473
PV of Recurring Costs		$0.00	$  (11,320.75)	$  (10,679.96)	$     (10,075.43)	$    (9,505.12)	$       (8,967.10)
NPV of all COSTS		1,25,000	$(136,320.75)	$(147,000.71)	$   (157,076.14)	$ (166,581.27)	$   (175,548.37)	$    (175,548.37)
Overall NPV								$     304,661.11
Overall ROI
								1.7355
Break-even Analysis
Yearly NPV Cash FLOW		1,25,000	$   96,226.42	$   90,779.64	$      85,641.17	$   80,793.55	$      76,220.33
Overall NPV Cash FLOW		1,25,000	$  (28,773.58)	$   62,006.05	$    147,647.22	$  228,440.77	$    304,661.11

These data helped in identifying the

payback period for the proposed system: 

Timeline, activities, resources, and predecessors can be listed in the following table:

WBS	Task Name	Duration	Start	Finish	Predecessors	Resource Names
1	Automated Cild Care system for UNICEF	205 days	Fri 4/13/18	Thu 1/24/19
1.1	Planning of the project	4 days	Fri 4/13/18	Wed 4/18/18
1.1.1	Complying with the existing business objectives	4 days	Fri 4/13/18	Wed 4/18/18		Business Analyst, Project Manager
1.2	Preparin businesses' blue print	41 days	Thu 4/19/18	Thu 6/14/18
1.2.1	Establishing ERP within Existing System	7 days	Thu 4/19/18	Fri 4/27/18
1.2.1.1	Implementing Payment System	3 days	Thu 4/19/18	Mon 4/23/18	3	IT Department, Applications Engineer, Project Consultant
1.2.1.2	Implemeting the system to notify Parents	4 days	Tue 4/24/18	Fri 4/27/18	6	IT Department
1.2.2	Project Execution	38 days	Tue 4/24/18	Thu 6/14/18
1.2.2.1	Executing setup for the Database	3 days	Tue 4/24/18	Thu 4/26/18	6	Database Admin
1.2.2.2	Hiring enough storage in the Cloud	10 days	Fri 4/27/18	Thu 5/10/18	9	Database Admin
1.2.2.3	Connecting the network between the five centres	35 days	Fri 4/27/18	Thu 6/14/18	6,9	IT Support Department, Network Admin
1.3	Transformation in the existing system of the Organization	61 days	Fri 5/11/18	Fri 8/3/18
1.3.1	ERP Application	61 days	Fri 5/11/18	Fri 8/3/18
1.3.1.1	exchange od information and data through the database	10 days	Fri 6/15/18	Thu 6/28/18	10,11	Business Analyst, Database Admin, Project Manager
1.3.1.2	Arrangement of the stocks at five different centers	23 days	Fri 5/11/18	Tue 6/12/18	10	Business Analyst
1.3.1.3	arrangement of the supplies	6 days	Fri 6/29/18	Fri 7/6/18	14	Business Analyst
1.3.1.4	Restoring resources for gathering information	20 days	Mon 7/9/18	Fri 8/3/18	16	Business Analyst, Project Manager
1.4	technical Preparation	77 days	Mon 8/6/18	Tue 11/20/18
1.4.1	Evaluating ERP Software	10 days	Mon 8/6/18	Fri 8/17/18	17	IT Evaluation Department
1.4.2	Setting up the infrastructure for the end users	23 days	Mon 8/20/18	Wed 9/19/18	19	IT Department, IT Evaluation Department
1.4.3	Data Migration to Production	10 days	Thu 9/20/18	Wed 10/3/18	20	IT Department, IT Support Department
1.4.4	Pre-Go-Live Operations	34 days	Thu 10/4/18	Tue 11/20/18	20,21	IT Department, IT Evaluation Department
1.5	Go-Live and Support	40 days	Wed 11/21/18	Tue 1/15/19
1.5.1	ERP Software Go-Live	22 days	Wed 11/21/18	Thu 12/20/18	22	IT Department, IT Evaluation Department
1.5.2	Providing System Support	12 days	Fri 12/21/18	Mon 1/7/19	24	IT Support Department
1.5.3	Providing Business Support	6 days	Tue 1/8/19	Tue 1/15/19	25	Business Analyst
1.6	Project Closure	205 days	Fri 4/13/18	Thu 1/24/19
1.6.1	Final Project Handover	7 days	Wed 1/16/19	Thu 1/24/19	24,25,26	Project Consultant, Project Manager
1.6.2	Preparing Documentation	5 days	Fri 4/13/18	Thu 4/19/18
1.6.3	Releasing Resource	13 days	Thu 4/19/18	Mon 5/7/18		Project Manager

Table 3: Timeline and schedule of the project

(Source: Created by Author)

 

The Gantt chart presented in the above report also presents the activities and sub-activities similar to that of the WBS chart as presented in the above. The alignment presented in the activity list of the above Gantt chart has been presented in the sub-activities as WBS.  

The goal of the system is to present an alternative solution for the parents to make payments and other operational activities using the developed system.

The scope of the project is to transform the payment system of the UICEF promoting easy and smooth flow for the UNICEF.

System Information Requirement Investigation Techniques

Internal stakeholder:

• Children
• In-staff employees
• Accountant
• Management
• IT department 

External stakeholders:

• Government
• Sponsors
• Cloud Service Provider
• Local communities

Following are the Investigation techniques those could be applied for the identification of the system requirements needed for the development of the presented system:

Questionnaire: Questioning about the necessary scope, needs, and requirements of the customer can be helpful in delivering a feasible solution. It can be open ended, close ended or optional choices for the consumers.

Suggestion Valet: It will allow collection of innovative ideas and delivery of the project based on the additional innovation added by the customers providing suggestions.

Meetings: Face to face, meetings and eye contact is a helpful measure for getting the truth and desire of the individuals for the developed system emphasizing the betterment of life for them.

Social Media Pages: Social is one if the best platform for getting suggestions and responding to the stakeholders of the project.

The above report concludes that the requirements of the system have been analysed in an effective and efficient manner and the presented data can be utilized for the development of the proposed system. It can be stated that three technologies such as cloud computing, ERP system, and HR management system will be helpful in delivering the scopes and objectives of the UNICEF as per the designed system. The above report emphasizes on the activities, sub-activities, milestones, and other activities those will needed to be delivered considering the proposed solutions for the new system. The above report also explains who the stakeholders are and how effectively communication can be led with them. It can be recommended that the perspective shown in the above report present the delivery of the operational activities in manner to provide an easy and alternative solution for the delivery of the objectives set for the UNICEF. The above presented model is an effective solution and complies with the business and organizational requirements of the UNICEF. 

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