$20 Bonus + 25% OFF
$20 Bonus + 25% OFF
Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!
Add File

Error goes here

ICT700 Systems Analysis

tag 0 Download11 Pages / 2,580 Words tag Add in library Click this icon and make it bookmark in your library to refer it later. GOT IT


Case Study: Australian Fashion Designs


Australian Fashion Designs (AFD) is a Brisbane based business with design offices in both Melbourne and Sydney which has traditionally sold women’s clothing to retail outlets through sales representatives, and wedding dresses directly to customers through wedding representatives. The business works with two fashion clothing manufacturers in China and New Zealand, with delivery through the postal service.

The sales representatives are given their own retail stores to work with. This is so stores who are selling AFD products are not approached by more than one sales person. Depending on the number of stores, more than one sales representative may be assigned to one sales area. The retail stores are charged for the product at the recommended retail price less a discount. The amount of this discount varies according to the volume of stocks bought by the store and is normally assigned by the sales representative when they gain a new client.

The wedding representatives also sell the dresses at recommended retail less a discount which is the same for all wedding representatives. As these wedding representatives sell to private people rather than businesses, AFD does not want to keep a record of who they sell to. They must pay for any orders at the time they order however the head office wants to be able to see a total of how much they order every year. Depending on the volume of orders, more than one sales area may be assigned to one wedding representative.

The business was started by the business owner, Julia Spencer who initially undertook all the ordering and selling however the business has now grown to include both part-time and full-time employees. The organisation is also looking to expand further into men’s clothing. Currently the business still has manual stock control and customer relationship systems which have worked well in the past and an off-the-shelf accounting system which is used to manage the accounts receivable and accounts payable of the business.

Although the off-the-shelf accounting package is used and email for communication with suppliers and customers, there is currently a low level of computer use in the organisation. The sales people (both sales representatives and wedding representatives) use an AFD supplied phone and their own laptops, tablets, etc. to take and keep track of orders. The sales people phone orders in to head office and telephone to check on the progress of orders. This means that currently some staff at the head office almost exclusively handle telephone calls from sales people. These phone calls are often lengthy as some sales people only phone their orders in once a week, which concerns Julia Spencer as she does not know the value of the daily sales of each sales person, or who they are visiting as the sales people control their own schedule.

Although the manual systems for stock management and customer relationship management have worked in the past, Julia Spencer and the new purchasing manager Nicolas Steven and the customer manager Sheela Brown feel an information system could offer significant improvements to the work processes currently in place.

Sheela Brown would like the sales people to order products online as they make the sales. One of her requirements would be to enable the sales people to "check in" online at every retail outlet they visit whether they make a sale or not. This is so she can check what sales calls they make. The sales people are concerned that this takes away the autonomy that they currently have. On the other hand, Nicolas Steven would like to run a report once a month that shows stock levels and how long each product line takes to sell. He would also like to make bigger orders more often to take advantage of smaller shipping costs per piece of merchandise and bulk ordering discounts offered by their suppliers.

Business Processes:

A JAD session with key stakeholders revealed the following information. The business processes described below are the system requirements for this information system solution:

  • It has been decided to focus on building and implementing the Customer Relationship Management (CRM) application and run a separate project for the purchasing project later. Therefore, do not modelany of the purchasing system (this is where AFD purchase from their suppliers).
  • Before a retail store can become a customer of AFD, they must fill in an application form. Applications are reviewed by the management team and not all applications are approved. AFD records the following details for all customers: Name, Address, Telephone, Email, Application date, Discount level, Sales area, and Date last visited. Additionally, AFD records Australian Business Number (ABN) for retailers only (not private customers).
  • The geographical sales areas for the sales people have been defined for the whole of Australia using current population numbers. However, AFD does not yet have enough wedding representatives to cover all of Australia so some sales areas do not yet have a wedding representative assigned while some wedding representative are assigned to more than one geographical sales area in cities such as Melbourne.
  • AFD wants to run a sales report on the last day of every month that shows the amount of sales, per sales area and per sales person.
  • AFD also requires that the following information on each sales visit be kept, the customer, the date of the visit, sales people(s) who visited, and amount of order. Please note for unsuccessful sales visits to potential customers, it is planned that the customer is identified as "potential customer" when their record is created for each geographical sales area to track these visits.
  • The wedding representatives are expected to manage their own customers and work load so AFD does not store any details of the weddings held.
  • Any payments for salaries or expenses to sales people are outside the scope of this system

Part A

Task 1:

The AFD management team has heard of agile and iterative systems development methodologies but is unsure of their effectiveness for their project as there is little knowledge about these in the organisation. Therefore, they want you to write a report discussing the four (4) various methodologies of agile and iterative developments. State under what circumstances each one would be used and then make a recommendation for this project. To do well in this report you must use the detail from the case study in your report as examples, rather than given general information.

The following sections need to be included:

  • General introduction to the agile and iterative methodologies. o Methodology 1
    • General discussion
  • Advantages
  • Disadvantages
  • Methodology 2
  • General discussion
  • Advantages
  • Disadvantages
  • Methodology 3
  • General discussion
  • Advantages
  • Disadvantages
  • Methodology 4
  • General discussion
  • Advantages
  • Disadvantages
  • Recommendation

Your target audience is executive business people, who have extensive business experience but limited computing knowledge.

Task 2: Memo

Review the AFD case study and complete the following task with reference to the information in the case study.

Currently there is not a strong reliance from AFD on computers to get their work done outside standard applications. Therefore, acceptance of the new system is a concern for the management team. They have requested that you write a brief memorandum commenting on adopting a User Centred Design (UCD) approach and setting a plan for the development of the Human Computer Interaction (HCI) when considering the CRM application. Briefly discuss UCD and HCI in general and investigate the implications of adopting a UCD approach on the project, introduce your plan supported by the principles of UCD and HCI, and then state why you would recommend this plan. You are expected to use theory in your response.

Your target audience is executive business people, who have extensive business experience but limited computing knowledge.

There is limited information available to you now but you are required to make reasonable assumptions based on the information that you have. Assumptions should be noted and specifically mentioned within your memo

Part B: Modelling and Diagramming

Review the AFD case study and complete the following tasks with reference to the information in the case study.

You are permitted to make reasonable assumptions where necessary but these should be noted.

It is recommended that you review all documentation for this case study before finalising any single solution. Ensure that the required consistency has been included within and between each task solution. You may use a tool such as Microsoft Visio or www.draw.io to draw the models or neatly hand draw and scan into a pdf document. However, you should submit only one document.

Task 3: Event

Review the AFD case study and prepare an event table for the information system to support the business processes as described. Use at least the following headings for the event table:

Task 4: Domain Model Class Diagram

Review the AFD case study to prepare a domain model class diagram for the supporting information system.

Solutions are expected to show:

  • The class name and attributes list for each class and sub class as required
  • All required associations
  • All attributes as specifically mentioned in the case study must be reflected

  • Other attributes as needed to support the described functionality.

Task 6: Use Case Diagram

Review the AFD case study and your event table solution from Task 3 to prepare a Use Case diagram for the supporting information system.

Task 7: Use Case Description (intermediate)

Prepare a Use Case intermediate description for the 'Takes Order' use case, as documented in the event table solution and the use case diagram solution.

Download Sample Now

Earn back the money you have spent on the downloaded sample by uploading a unique assignment/study material/research material you have. After we assess the authenticity of the uploaded content, you will get 100% money back in your wallet within 7 days.

Unique Document

Under Evaluation

Get Money
into Your Wallet

Total 11 pages, 1 USD Per Page

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help (2021) Systems Analysis [Online]. Available from: https://myassignmenthelp.com/free-samples/ict700-system-analysis/case-study-of-australian-fashion-designs.html
[Accessed 10 April 2021].

My Assignment Help. 'Systems Analysis' (My Assignment Help, 2021) <https://myassignmenthelp.com/free-samples/ict700-system-analysis/case-study-of-australian-fashion-designs.html> accessed 10 April 2021.

My Assignment Help. Systems Analysis [Internet]. My Assignment Help. 2021 [cited 10 April 2021]. Available from: https://myassignmenthelp.com/free-samples/ict700-system-analysis/case-study-of-australian-fashion-designs.html.

MyAssignmenthelp.com has been ranked as the #1 economics assignment help service in Aus. This is primarily as we have 5000+ prolific stalwarts on board who are hired only after rigorous screening and testing. We have recruited research scholars, retired professors, best industry consultants, and renowned expert writers. They strive relentlessly to provide well-researched, and plagiarism-free assignment helping students in Aus to impress their professors with ease.

Latest It Write Up Samples

INF10003 Introduction To Business Information Systems

Download : 0 | Pages : 14

Answer: Introduction: One of the most widely used technologies used in today’s world are the innovations in information technology and information systems. This report will highlight the usage of information systems for four organizations in the hospitality industry, which have branches and operations all across the world in order to make their business processes even more efficient. The selected companies to be studied in this report a...

Read More arrow

INFO6050 Process Analysis And Problem Solving

Download : 0 | Pages : 4

Answer:  Implications of selecting the Last Known Good Configuration (Advanced) option The “Last Known Good Configuration” is a built in recovery option available in all version of Windows. It is found in the Advanced Boots Option menu. It is particularly helpful when a pc need to be recovered that is not working properly. When the option is selected, a request is made to boot windows into “Last Known Good Configuratio...

Read More arrow

CSI5208 Ethical Hacking And Defence

Download : 0 | Pages : 3

Answer: To gain control over a computer system, exploit development is used. This is done during the findings of bugs and vulnerabilities and taking advantages. Therefore, the process allows privilege escalations and service denial attacks (Thomas, Burmeister & Low, 2017). The entire process for the development thus requires several phases, which follows the process in such a way that the previous phase needs to be completed first in order...

Read More arrow

ELEC3550 Wireless Communications

Download : 0 | Pages : 7

Answer:  Problem Question Solution 2.1 The frequency (referred as f) is the rate of repetition of the signal. It can be defined as cycles/second, or Hertz (referred as Hz) (Stallings, 2009). Its equivalent factor is the time- period (referred as T) of the signal and time period is the amount of time taken by the signal for one repetition Hence, T = 1/f Given Fundamental frequency=1000 Hz Therefore period=1/1000 Second T=0.001 second...

Read More arrow

CSG5126 Introductory Computer Forensics

Download : 0 | Pages : 13

Answer: Introduction In the Western Australia, a computer is seized from a work place. Because, the according to the information the clown content is accessed by the computer. Accessing, owing and distributing the clown content in Western Australia is illegal. The seized computer is forensically investigated. The forensic image of hard drive is obtained. The forensic image is known as digital evidence. The digital evidence related to the offe...

Read More arrow

Save Time & improve Grade

Just share requirement and get customized Solution.

We will use e-mail only for:

arrow Communication regarding your orders

arrow To send you invoices, and other billing info

arrow To provide you with information of offers and other benefits

Add File

Error goes here




Overall Rating



Our Amazing Features


On Time Delivery

Our writers make sure that all orders are submitted, prior to the deadline.


Plagiarism Free Work

Using reliable plagiarism detection software, Turnitin.com.We only provide customized 100 percent original papers.


24 X 7 Live Help

Feel free to contact our assignment writing services any time via phone, email or live chat. If you are unable to calculate word count online, ask our customer executives.


Services For All Subjects

Our writers can provide you professional writing assistance on any subject at any level.


Best Price Guarantee

Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.

Our Experts

Assignment writing guide
student rating student rating student rating student rating student rating 5/5

230 Order Completed

97% Response Time

Liya Han

Master Of Science in Geotechnical Engineering (MSc Geotec)

Singapore, Singapore

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

798 Order Completed

97% Response Time

Benjamin Blakeman

MSc in Medical Technology

London, United Kingdom

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

1896 Order Completed

95% Response Time

Herman Berens

MSc in Psychology

London, United Kingdom

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

2279 Order Completed

97% Response Time

Zachary Perez

PhD in Computer Science and Information System

Washington, United States

Hire Me

FREE Tools


Plagiarism Checker

Get all your documents checked for plagiarism or duplicacy with us.


Essay Typer

Get different kinds of essays typed in minutes with clicks.


GPA Calculator

Calculate your semester grades and cumulative GPa with our GPA Calculator.


Chemical Equation Balancer

Balance any chemical equation in minutes just by entering the formula.


Word Counter & Page Calculator

Calculate the number of words and number of pages of all your academic documents.

Refer Just 5 Friends to Earn More than $2000

Check your estimated earning as per your ability




Your Approx Earning

Live Review

Our Mission Client Satisfaction

You did a great work. I really like the page arrangement, you follow the brief, impressed how quick you ve been with your work


User Id: 133180 - 10 Apr 2021


student rating student rating student rating student rating student rating

prompt response and well done on the work They are professional. Legit. Customer service is excellent. Most of the time they deliver the work on time quality of the work in English and creative writing is excellent. In physics they are good .If the...


User Id: 133180 - 10 Apr 2021


student rating student rating student rating student rating student rating

after reading the answer it seems pretty good. but still waiting for my grades. i got marks in my previous assignment.


User Id: 496434 - 10 Apr 2021


student rating student rating student rating student rating student rating

Need to find experts in the field. The solutions were not 100% correct althought they were okay.


User Id: 649928 - 09 Apr 2021


student rating student rating student rating student rating student rating

Order on the go!

Say hello to our new app

callback request mobile
Have any Query?