Process Categorization Model And Capability Maturity Model Essay For Crater Lakes Caravan And Camping Park.

In this assignment, you will be required to form teams of approximately four (4) people. One team member is to be elected the team leader for the duration of the assignment. Teams will prepare a business report based on a process case study and should use their own initiative regarding any assumptions and cycle times if needed.

An electronic copy of a case study will be available from your tutor or course lecturer. The report should contain details of the following tasks:

Provide a description and application of a process categorisation model (e.g. Porter or Earl). b). Provide a description and application of the Capability Maturity Model (CMM).

• Apply Dijkman et al’s (2011) technique discussed in lectures to prepare a case function matrixand identify all associated 
• Using appropriate software, model any two (2) of the processes identified in part(c).
• Provide an explanation of how each of the models created in part (d), adhere to Mendling et al’s(2010) 7PMG guidelines discussed in the week 
• Consider each model produced in part (d), calculate the process cycle time for each of the two(2) processes modelled. Any assumptions made should be documented in the 
• Use redesign techniques by Reijers and Mansar (2005) discussed in lectures, to identify any two (2) design flaws in the as-is models created in part (d). Use heuristics and any appropriate product-based design approaches and display the impact of any heuristic measures on the Devil’s Quadrangle. Any assumptions made should be documented in the
• Select one of the models created in part (d) for automation. Apply the five (5) step method totransform the model into executable 

Tasks included in the Business Report

The business process development would be helpful for easing the alignment operations and integrating the management of the successive formation (Bider and Jalali 2016). The process management would be implied for successfully management of operations. The easing of the process management for crater lakes caravan and camping park would be helpful for ensuring the completion of the processes and analysing the successive implication management. The following assignment would be effectively deployed for integrating the alignment for easing the formation and alignment of the operations of park for the process of visiting and returning by the customers. The assignment would include the business process modelling for identifying the existing processes of the park including camping sites, cabins, laundry, toilet and shower blocks, BBQ facilities, rubbish disposal, swimming pool, mini-golf, tennis courts, and recreation room.

Process categorisation model

The process categorisation model would be helpful for easing the implication of the activities and aligning the successful formation of the activity development. The implication development can be aligned for integrating the analysis of the integration and management. The integration management would be implied for successfully implying the management and operation development (Schmiedel, Vom Brocke and Recker 2014). The process categorization model would include the phases of customer entering process, information collection process, operational process, and customer exiting process. Customer entering process would include customer check-in, signing register, entering details of the driver(s) current driver(s) license, and their vehicle(s) registration. The information collection process would include staff provide park map to customer explaining locations of camping sites, cabins, laundry, toilet, and shower blocks, BBQ facilities, rubbish disposal, swimming pool, mini-golf, tennis courts, and recreation room, campers are provided with swipe key, for access to, all areas, including park entry and exit, staff demonstrate the use of swipe key, The park operation process would include water is provided @$1/day, electricity is provided @$1/day, washing machine is provided @$2/load, and small fridges @$5/day, cleaning and utilization of toilet and shower and laundry by the campers, rubbish is picked and disposed, powered and non-powered sites and cabins are, checked, cleaned if needed, and the grass is mown by grounds maintenance staff, recreational activities like basketballs, tennis court, indoor heated pool, indoor kid’s playroom, 3 pool tables and video games, free internet access, movie library accessible @5/movie. Customer exiting process would include visitors have to clear their accounts, park security round @21:30, visitors leave the park @ 21:45, and gates are locked @22:00. The following is the process categorization model for Crater Lakes Caravan and Camping Park,

Capability maturity model 

Process Categorization Model

The capability maturity model would be helpful for easing the implication of the activities and aligning the successful formation of the activity development (Alles, Brennan, Kogan and Vasarhelyi 2018). The implication development can be aligned for integrating the analysis of the integration and management. The integration management would be implied for successfully implying the management and operation development. The capability maturity model has provided the division of the work into Initialization, Repetition, Definite, Management, and Optimization. The following is the process categorization model for Crater Lakes Caravan and Camping Park,

Case function matrix 

The case function model would involve the identification of the activities and developing an understanding for the completion of the improved identification of the process (Chang 2016). The case function matrix would identify the management of the activities and classifying whether the operations are included in customer entering/existing process, information collection and provision process, and park’s operational process. The following is the case function matrix for the definition of the work at Crater Lakes Caravan and Camping Park,

Process	Customer Entering/Existing Process	Information Collection and Provision Process	Park’s Operational Process
Customer Check-In Signing Register, Entering details of the driver(s) current driver(s) license, and their vehicle(s) registration	X	X
Staff provide park map to customer explaining locations of camping sites, cabins, laundry, toilet and shower blocks, BBQ facilities, rubbish disposal, swimming pool, mini-golf, tennis courts, and recreation room	X	X
Campers are provided with swipe key, for access to all areas, including park entry and exit. Staff Demonstrate the use of swipe key		X	X
Water is provided @$1/day, Electricity is provided @$1/day, Washing Machine is provided @$2/load, and small fridges @$5/day			X
Cleaning and Utilization of toilet and shower and Laundry by the campers			X
Rubbish is picked and disposed, powered and non-powered sites and cabins are checked, cleaned if needed, and the grass is mown by grounds maintenance staff			X
Recreational Activities like Basketballs, Tennis Court, Indoor heated pool, Indoor Kid’s playroom, 3 pool tables and video games, Free Internet Access, Movie Library accessible @5/movie			X
Visitors have to clear their accounts, Park Security Round @21:30, Visitors leave the park @ 21:45 Gates are locked @22:00	X

Process Model for Laundry, Toilet, and Shower Usage/Maintenance

The process model for laundry, toilet, and shower usage/maintenance would include the activities of water is provided @$1/day, washing machine is provided @$2/load, cleaning and utilization of toilet and shower and laundry by the campers, rubbish is picked and disposed, powered and non-powered sites and cabins are checked, cleaned if needed, and the grass is mown by grounds maintenance staff. The integration would be aligned for easing the utilization would be deployed for successfully management and it would be implied for listing the successfully. The listing of the operation would be enlisted for defining the successful integration and management. The easing of the professional management can be implied for process development.

Process Model for Customer’s Park Entering and Exit Process

The process model for customer’s park entering and exit process would be developed with the consideration of the activities of customer check-in, signing register, entering details of the driver(s) current driver(s) license, and their vehicle(s) registration, visitors have to clear their accounts, park security round @21:30, visitors leave the park @ 21:45, and gates are locked @22:00. The following is the diagram for the process model for customer’s park entering and exit process,

PGM discussion for Laundry, Toilet, and Shower Usage/Maintenance

The 7PGM for laundry, toilet, and shower usage/maintenance would include the activities of water is provided @$1/day, washing machine is provided @$2/load, cleaning and utilization of toilet and shower and laundry by the campers, rubbish is picked and disposed, powered and non-powered sites and cabins are checked, cleaned if needed, and the grass is mown by grounds maintenance staff.

PGM discussion for Customer’s Park Entering and Exit Process

Capability Maturity Model

The 7PGM for customer’s park entering and exit process would be developed with the consideration of the activities of customer check-in, signing register, entering details of the driver(s) current driver(s) license, and their vehicle(s) registration, visitors have to clear their accounts, park security round @21:30, visitors leave the park @ 21:45, and gates are locked @22:00.

Cycle time for Laundry, Toilet, and Shower Usage/Maintenance

The cycle time for Customer’s Park Entering and Exit Process Maintenance would be calculated by considering the total time required for laundry, toilet, and shower clearing and utilization. The activities of the process includes cleaning and utilization of toilet and shower and laundry by the campers, rubbish is picked and disposed, powered and non-powered sites and cabins are checked, cleaned if needed, and the grass is mown by grounds maintenance staff. The calculation of the times is shown below,

30 mins for Cleaning Session + 45 mins for rubbish pickup and disposal + 5 mins for site cleaning + 10 mins for mowing of site + 45 mins for cleaning the cabins

=30+45+5+10+45

=135 mins

Cycle time for Customer’s Park Entering and Exit Process

The cycle time for Laundry, Toilet, and Shower Usage/Maintenance would be calculated by considering the total time required for registering and executing the park. The activities of the process includes Customer Check-In, Signing Register, Entering details of the driver(s) current driver(s) license, and their vehicle(s) registration, Staff provide park map to customer explaining locations of camping sites, cabins, laundry, toilet, and shower blocks, BBQ facilities, rubbish disposal, swimming pool, mini-golf, tennis courts, and recreation room, Visitors have to clear their accounts, Park Security Round @21:30, Visitors leave the park @ 21:45, Gates are locked @22:00. The calculation of the times is shown below,

10 mins early time + 10 mins for entering information in database + 5 mins for photograph ID + 5 min for required paperwork + 5 mins for providing details + 5 mins for explanation + 5 min for staff demonstration

= 10+10+5+5+5+5+5

=45 mins

Conclusion

The business process development had been helpful for easing the alignment operations and integrating the management of the successive formation. The process categorisation model had been helpful for easing the implication of the activities and aligning the successful formation of the activity development. The capability maturity model had been aligned for integrating the analysis of the integration and management. The case function model had involved the identification of the activities and developing an understanding for the completion of the improved identification of the process. The cycle time for Customer’s Park Entering and Exit Process Maintenance was 135 mins and the cycle time for Laundry, Toilet, and Shower Usage/Maintenance was 45 mins.

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