Main aim of this document is to provide a thorough observation of one of the 100 best companies across the world by focusing upon their strategies, methods and technologies to reach up to the desired level. In this document I will be discussing upon the company Attenda which is a Business Critical IT company. Attenda has put his focus to deliver best class application to other companies, business firms to gain their desired outcome for their business. With the world call solution and application product, Attenda is aimed to offer ultimate security and availability to their internal and external customers. Focusing on the estimated opportunities and taking advantages of scattered events this company somehow managed to respond quickly towards the each upcoming event. Attenda is responsible enough to provide solution to broad IT issues by aggregating their different level of services and capabilities. Fundamentals of Attenda’s business Critical IT services are influenced by PARIS, which is overall focus on performance, Availability, Recoverability, insight and Security.
Team Attenda has gtot the rank of being the 20th in the Sunday times as one of the 100 best companies to work from. Team Attenda consists of highly skilled and committed people to work and learn together. This group of people has been aimed to work together with complete focus and keep complex applications transacting 24 hours a day (Attenda, 2015). Hence, it has been possible for those Business firms and organization to get success while venturing for their success. Commitment within the group has been combined with the organic growth of 15%. Due to have a strong collaborative work environment and by having a string emphasis on the team work has offered a platform for realisation, creativity, innovation of professional ambitions (Braica, 2015).
Attenda has got the rating of three stars of extraordinary rating in the Sunday Times Best companies Accreditation Award. Attenda promotes three of fundamental values to reflect the values and cultures within the organization. Those promises are – A) Attenda is always responsible to offer their services within the timeline. Even ahs customers’ trust enough by delivering their promises with accuracy, giving best of the best solution to their customers by acting towards them with dignity, professionalism and integrity (Dallas, 2015). B) By allowing innovative approaches to every individual client solution, Attenda has let their clients to operate in a smarter way. On the other hand Attenda is dedicated enough to manage their relationship in an effective manner (Davidson, 2015).
Contributing eagerly to the environment and to the communities has been held within Attenda and that has gone beyond only making contribution of money or voluntarily participating for any social causes (Levasseur, 2012). As a daily schedule there are lots of people those are working with Attenda for the betterment of their relationship with the local communities and have minimised company’s environmental foot print. Attenda aimed to provide the proactive management and making efficient control of the environmental impact due to the activities related to the company’s activities. There are numbers of strategic actives have been taken by Attenda to make less emission of pollution. Even Attenda have been awarded by the CarbonNeutral company that have been recognised all of the external and internal activities of Attenda by quantifying CO2 emissions to the net zero (Attenda, 2015). On the other hand Attenda provide clear and helpful information to its clients about the environmental impact caused by their infrastructure. Attend offers CarbonNeutral Attenda hosting program to their clients to quickly get the report on net zero impact from their infrastructure that are hosted with the data centres of Attenda (Frösén et al., 2015). Atteda have taken a responsible approach by allowing their employees to share their cars and has promoted their awareness for the use of public transport if possible. On the other hand Attend have invested lots of money for the numbers of charity causes. According to the founder and investors, charitable giving is much important as company’s culture and will become the part of everyone’s social responsibilities. Even all employees of Attenda are encouraged to involve themselves for charitable work and Attenda offers paid leave of their choices to their employees.
There are numbers of training methods are in use within Attenda depending upon the several of topics. When the personal growth is concerned, Attenda encourage their employees to gain knowledge or expand their knowledge within the organization (Taylor, Walker and Maqsood, 2015). Training methods differ depending upon the topic, disciplines and consists of mentoring and coaching form managers, peers and specialized outsourced training programs. There is the availability of labs and equipment and along with several learning materials (Managing People at Work, 2015).
Managers and higher level expertise within the organization offer proper training, development and career progression seriously and with much dedication. They encourage the newly joined employees and existing employees to continuously throw challenge within them by adopting several methodologies, ideas, and new approaches with unique ideas. Mangers indentify the area of development by structured appraisal process and all of the employees are encouraged to work out development plan, upon which the company’s support will be acted upon (Manias and Hughes, 2015).
Attenda has combined all of its employees’ purpose, approaches to offer quality and unique solution to its customers. Attenda has been positioned as a leader in Gartner Magic Quadrant for European managed hosting, in the year of 2013. Attenda’s complete focus was upon IT operations since its very beginning (Frösén et al., 2015). Projects that Attenda get can be a single application development or can be an entire system deployment. Attenda is the most promising company to deliver the operational service excellence depending upon the ITIL Service Management Framework. Attenda is responsible enough for the performance, security and availability in account of clients’ business critical application without being concerned about their physical location (Newenham-Kahindi, 2015).
Staffs across the organization are much friendlier to encourage each other and motivate each other by throwing challenges. Even managers and higher level expertise allow their newly joined colleges to communicate and share knowledge for their personal development.
Attenda works being in partnership with their business partners and offers best deals. Through the structured design, verified methodologies and unrevealed opportunities, Attended provide its client right choices by providing Secure and Scalable platforms (Schindler, 2011).
With Attend’s proven operational foundation, its clients get a better business solution that ensures evaluation, application and adoption of technologies has been driven by their fundamental business goals. Attenda is highly aimed to provide ultimate technology driven business goals supported by the innovation, optimisation and increment in revenue and allows richer end user experience. On the other hand Attend have invested lots of money for the numbers of charity causes. According to the founder and investors, charitable giving is much important as company’s culture and will become the part of everyone’s social responsibilities. Even all employees of Attenda are encouraged to involve themselves for charitable work and Attenda offers paid leave of their choices to their employees. Attenda provide clear and helpful information to its clients about the environmental impact caused by their infrastructure. Attend offers CarbonNeutral Attenda hosting program to their clients to quickly get the report on net zero impact from their infrastructure that are hosted with the data centres of Attenda. All of these has enable strong employee and customer retention across the organization.
It will be considered as beneficial if the company will adopt different challenges for get much experience while venturing their market based on Hybrid Computing Strategies. It will be considered as helpful Attenda adopts some advanced business analytics tools and machine learning tools. Hence, it will be possible for Attenda to keep track of pervious misleading within the organization and it will be possible for Attenda by keeping records of the customer data and their preferences so that those clients can be updated automatically with the machine learning tools those will provide short-messaging services for new products and services along with promotional services and offers to Attends’s potential customers.
Attenda, (2015). A Challenger in the Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, Europe - Attenda. [online] Available at: https://www.attenda.com/challenger-gartner-magic-quadrant/ [Accessed 20 Jun. 2015].
Attenda, (2015). Attenda locations. [online] Available at: https://www.attenda.com/connect-with-attenda/ [Accessed 20 Jun. 2015].
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Dallas, H. (2015). Managing teams: working with people to get results. Dental Nursing, 11(5), pp.280-281.
Davidson, J. (2015). What's all the buzz about change management?. Healthcare Management Forum, 28(3), pp.118-120.
FrÃ¶sÃ©n, J., Jaakkola, M., Churakova, I. and Tikkanen, H. (2015). Effective forms of market orientation across the business cycle: A longitudinal analysis of business-to-business firms. Industrial Marketing Management.
Levasseur, R. (2012). People Skills: Leading Virtual Teamsâ€”A Change Management Perspective. Interfaces, 42(2), pp.213-216.
Managing People at Work. (2015). Hum Res Mgt Intl Digest, 23(1).
Manias, E. and Hughes, C. (2015). Challenges of managing medications for older people at transition points of care. Research in Social and Administrative Pharmacy, 11(3), pp.442-447.
Newenham-Kahindi, A. (2015). Managing sustainable development through people. Personnel Review, 44(3), pp.388-407.
Schindler, F. (2011). On Managing People [MicroBusiness]. IEEE Microwave, 12(7), pp.26-30.
Taylor, D., Walker, D. and Maqsood, T. (2015). Integration of contractors skills and expertise as part of the people capability of complex project based organisations. International Journal of Managing Projects in Business, 8(2), pp.379-392.
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