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The purpose of this assignment is to develop a well-researched project planning document based on the overall parameters of a networking related project, establish an appropriate project management plan, and quality environment required to complete the chosen project. Furthermore, analyse project issues, conduct postproject review (i.e., lessons learned) and make recommendations for improvements for future projects. It addresses the following learning outcomes:

• Understand project management as a strategic tool, framework, or methodology for business development;
• Analyse and apply a range of technologies and techniques that are appropriate to the needs and requirements of the project — particularly in developing the scope, and planning the project;

• Demonstrate project leadership skills; identify and assess risk. in developing and executing theproject;
• Critically reflect on current project management ethics, research, theory and practice;
• Identify, analyse, compare, interpret and present the use of a project management tool (e.g., MS Project);
• How to manage a project effectively through planning, leadership, monitoring and control;
• Analyse various ICT services management systems.

Work Breakdown Structure

This project is based on the development of a management information system for ABC University. The university currently relies on manual operational processes that are slow, inefficient and not effective with the growing demands on the education system. Thus the university will implement updated IT system along with functionalities that will benefit the education and administration processes in the university.

In this report, a project plan has been developed for the implementation of management information system for ABC University.

The main scope of the project involves the development of management information system for ABC University [5]. In addition, the development of central server and connecting all buildings to the same central server is also within the scope of the project.

The development of new course module, training of the staffs regarding the handling and maintenance of the management information system and other administrative activities are excluded from the project.

The work breakdown structure including the milestones is developed as follows.

WBS

Task Name

0

Implementation of Management Information System for ABC University

1

   System Analysis and Discussion

1.1

      Supervise the Existing State of Affairs

1.2

      Call Board Meeting

1.3

      Discuss the Current Issues Faced

1.4

      Discuss the Possibility of Implementing a Management Information System

1.5

      Finalize the Plan

1.6

      Milestone 1: Approve the Project

2

   Project Preparations

2.1

      Release Tender for the Project

2.2

      Conduct Bidding Session

2.3

      Hire Contractor for the Project

2.4

      Discuss the Project with the Contractor

2.5

      Discuss the Time and Budget Required for Project

2.6

      Hire Developers and Testers

2.7

     Milestone 2: Approve to Proceed in the Project

3

   Project Initiation and Final Plan Development

3.1

      Develop Project Charter

3.1.1

         Determine Overall Project Scope

3.1.2

         Develop Final Project Schedule

3.1.3

         Develop Final Budget within Contract Value

3.1.4

         Develop Team Management Plan

3.1.5

         Develop Communication Plan

3.2

      Risk Assessment

3.2.1

         Identify Risks with the Project

3.2.2

         Assess the Risks

3.2.3

         Develop Risk Management Plan

3.3

      Prepare List of Resources

3.4

      Prepare Quality Management Plan

3.5

      Milestone 3: Finalize the Project

4

   Resource Procurement and Initiation

4.1

      Procure Hardware Required for the Project

4.2

      Purchase Required Software

4.3

      Test the Hardware

4.4

      Milestone 4: Initiate the Development

5

   System Design and Development

5.1

      Prepare System Architecture Framework

5.2

      Design the System

5.3

      Develop the System

5.4

      Add System Features

5.5

      Create Common Server

5.6

      Connect Systems in All the Buildings to the Common Server

5.7

      Milestone 5: Finalize the System

6

   System Testing and Launch

6.1

      Test the System Functions

6.2

      Identify Bugs in the System

6.3

      Performance Testing

6.4

      Milestone 6: Launch the System

7

   Project Closing

7.1

      Documentation of the Project

7.2

      Review the Entire Project

7.3

      Milestone 7: Sign Off and Closing


The estimated timeline is shown in the following table.

WBS

Task Name

Duration

Start

Finish

0

Implementation of Management Information System for ABC University

295 days

Mon 4/1/19

Fri 5/15/20

1

   System Analysis and Discussion

13 days

Mon 4/1/19

Wed 4/17/19

1.1

      Supervise the Existing State of Affairs

5 days

Mon 4/1/19

Fri 4/5/19

1.2

      Call Board Meeting

1 day

Mon 4/8/19

Mon 4/8/19

1.3

      Discuss the Current Issues Faced

2 days

Tue 4/9/19

Wed 4/10/19

1.4

      Discuss the Possibility of Implementing a Management Information System

2 days

Thu 4/11/19

Fri 4/12/19

1.5

      Finalize the Plan

3 days

Mon 4/15/19

Wed 4/17/19

1.6

      Approve the Project

0 days

Wed 4/17/19

Wed 4/17/19

2

   Project Preparations

20 days

Thu 4/18/19

Wed 5/15/19

2.1

      Release Tender for the Project

5 days

Thu 4/18/19

Wed 4/24/19

2.2

      Conduct Bidding Session

1 day

Thu 4/25/19

Thu 4/25/19

2.3

      Hire Contractor for the Project

2 days

Fri 4/26/19

Mon 4/29/19

2.4

      Discuss the Project with the Contractor

5 days

Tue 4/30/19

Mon 5/6/19

2.5

      Discuss the Time and Budget Required for Project

2 days

Tue 5/7/19

Wed 5/8/19

2.6

      Hire Developers and Testers

5 days

Thu 5/9/19

Wed 5/15/19

2.7

      Approve to Proceed in the Project

0 days

Wed 5/15/19

Wed 5/15/19

3

   Project Initiation and Final Plan Development

27 days

Thu 5/16/19

Fri 6/21/19

3.1

      Develop Project Charter

11 days

Thu 5/16/19

Thu 5/30/19

3.1.1

         Determine Overall Project Scope

2 days

Thu 5/16/19

Fri 5/17/19

3.1.2

         Develop Final Project Schedule

2 days

Mon 5/20/19

Tue 5/21/19

3.1.3

         Develop Final Budget within Contract Value

3 days

Wed 5/22/19

Fri 5/24/19

3.1.4

         Develop Team Management Plan

2 days

Mon 5/27/19

Tue 5/28/19

3.1.5

         Develop Communication Plan

2 days

Wed 5/29/19

Thu 5/30/19

3.2

      Risk Assessment

10 days

Fri 5/31/19

Thu 6/13/19

3.2.1

         Identify Risks with the Project

4 days

Fri 5/31/19

Wed 6/5/19

3.2.2

         Assess the Risks

2 days

Thu 6/6/19

Fri 6/7/19

3.2.3

         Develop Risk Management Plan

4 days

Mon 6/10/19

Thu 6/13/19

3.3

      Prepare List of Resources

2 days

Fri 6/14/19

Mon 6/17/19

3.4

      Prepare Quality Management Plan

4 days

Tue 6/18/19

Fri 6/21/19

3.5

      Finalize the Project

0 days

Fri 6/21/19

Fri 6/21/19

4

   Resource Procurement and Initiation

30 days

Mon 6/24/19

Fri 8/2/19

4.1

      Procure Hardware Required for the Project

15 days

Mon 6/24/19

Fri 7/12/19

4.2

      Purchase Required Software

5 days

Mon 7/15/19

Fri 7/19/19

4.3

      Test the Hardware

10 days

Mon 7/22/19

Fri 8/2/19

4.4

      Initiate the Development

0 days

Fri 8/2/19

Fri 8/2/19

5

   System Design and Development

175 days

Mon 8/5/19

Fri 4/3/20

5.1

      Prepare System Architecture Framework

45 days

Mon 8/5/19

Fri 10/4/19

5.2

      Design the System

65 days

Mon 10/7/19

Fri 1/3/20

5.3

      Develop the System

30 days

Mon 1/6/20

Fri 2/14/20

5.4

      Add System Features

15 days

Mon 2/17/20

Fri 3/6/20

5.5

      Create Common Server

10 days

Mon 3/9/20

Fri 3/20/20

5.6

      Connect Systems in All the Buildings to the Common Server

10 days

Mon 3/23/20

Fri 4/3/20

5.7

      Finalize the System

0 days

Fri 4/3/20

Fri 4/3/20

6

   System Testing and Launch

20 days

Mon 4/6/20

Fri 5/1/20

6.1

      Test the System Functions

10 days

Mon 4/6/20

Fri 4/17/20

6.2

      Identify Bugs in the System

5 days

Mon 4/20/20

Fri 4/24/20

6.3

      Performance Testing

5 days

Mon 4/27/20

Fri 5/1/20

6.4

      Launch the System

0 days

Fri 5/1/20

Fri 5/1/20

7

   Project Closing

10 days

Mon 5/4/20

Fri 5/15/20

7.1

      Documentation of the Project

5 days

Mon 5/4/20

Fri 5/8/20

7.2

      Review the Entire Project

5 days

Mon 5/11/20

Fri 5/15/20

7.3

      Sign Off and Closing

0 days

Fri 5/15/20

Fri 5/15/20

The resources needed are shown in the following table.

Resource Name

Type

Max. Units

Std. Rate

Project Manager

Work

100%

$175.00/hr

IT Projects Supervisor

Work

100%

$125.00/hr

Network Development Contractor

Work

100%

$150.00/hr

System Development Engineer

Work

100%

$125.00/hr

System Tester

Work

100%

$115.00/hr

Hardware

Material

$50,000.00

Software

Material

$30,000.00

Peripherals and Equipments

Material

$5,000.00

Travel and Other Costs

Material

$25,000.00

The estimated cost breakdown for the project is shown in the following table.

WBS

Task Name

Resource Names

Cost

0

Implementation of Management Information System for ABC University

$459,920.00

1

   System Analysis and Discussion

$31,200.00

1.1

      Supervise the Existing State of Affairs

IT Projects Supervisor, Project Manager

$12,000.00

1.2

      Call Board Meeting

IT Projects Supervisor, Project Manager

$2,400.00

1.3

      Discuss the Current Issues Faced

IT Projects Supervisor, Project Manager

$4,800.00

1.4

      Discuss the Possibility of Implementing a Management Information System

IT Projects Supervisor, Project Manager

$4,800.00

1.5

      Finalize the Plan

IT Projects Supervisor, Project Manager

$7,200.00

1.6

      Approve the Project

$0.00

2

   Project Preparations

$62,600.00

2.1

      Release Tender for the Project

Project Manager

$7,000.00

2.2

      Conduct Bidding Session

Project Manager

$1,400.00

2.3

      Hire Contractor for the Project

Project Manager

$2,800.00

2.4

      Discuss the Project with the Contractor

IT Projects Supervisor, Network Development Contractor

$11,000.00

2.5

      Discuss the Time and Budget Required for Project

IT Projects Supervisor, Network Development Contractor

$4,400.00

2.6

      Hire Developers and Testers

IT Projects Supervisor, Network Development Contractor, Travel and Other Costs[1]

$36,000.00

2.7

      Approve to Proceed in the Project

$0.00

3

   Project Initiation and Final Plan Development

$36,720.00

3.1

      Develop Project Charter

$13,200.00

3.1.1

         Determine Overall Project Scope

Network Development Contractor

$2,400.00

3.1.2

         Develop Final Project Schedule

Network Development Contractor

$2,400.00

3.1.3

         Develop Final Budget within Contract Value

Network Development Contractor

$3,600.00

3.1.4

         Develop Team Management Plan

Network Development Contractor

$2,400.00

3.1.5

         Develop Communication Plan

Network Development Contractor

$2,400.00

3.2

      Risk Assessment

$16,320.00

3.2.1

         Identify Risks with the Project

Network Development Contractor, System Development Engineer

$8,800.00

3.2.2

         Assess the Risks

System Development Engineer, System Tester

$3,840.00

3.2.3

         Develop Risk Management Plan

System Tester

$3,680.00

3.3

      Prepare List of Resources

Network Development Contractor

$2,400.00

3.4

      Prepare Quality Management Plan

Network Development Contractor

$4,800.00

3.5

      Finalize the Project

$0.00

4

   Resource Procurement and Initiation

$119,000.00

4.1

      Procure Hardware Required for the Project

Network Development Contractor, Hardware[1], Peripherals and Equipments[1]

$73,000.00

4.2

      Purchase Required Software

Network Development Contractor, Software[1]

$36,000.00

4.3

      Test the Hardware

System Development Engineer

$10,000.00

4.4

      Initiate the Development

$0.00

5

   System Design and Development

$175,000.00

5.1

      Prepare System Architecture Framework

System Development Engineer

$45,000.00

5.2

      Design the System

System Development Engineer

$65,000.00

5.3

      Develop the System

System Development Engineer

$30,000.00

5.4

      Add System Features

System Development Engineer

$15,000.00

5.5

      Create Common Server

System Development Engineer

$10,000.00

5.6

      Connect Systems in All the Buildings to the Common Server

System Development Engineer

$10,000.00

5.7

      Finalize the System

$0.00

6

   System Testing and Launch

$18,400.00

6.1

      Test the System Functions

System Tester

$9,200.00

6.2

      Identify Bugs in the System

System Tester

$4,600.00

6.3

      Performance Testing

System Tester

$4,600.00

6.4

      Launch the System

$0.00

7

   Project Closing

$17,000.00

7.1

      Documentation of the Project

System Development Engineer

$5,000.00

7.2

      Review the Entire Project

IT Projects Supervisor, Project Manager

$12,000.00

7.3

      Sign Off and Closing

Project Manager

$0.00

The main plan of the university is to implement the management information system as a part of long term plan for growth [8]. Hence, the quality plan includes the following aspects that must be fulfilled.

Hardware – The hardware must be technically updated to all the latest specifications so that they need not to be changed within a few years.

Software – The latest and licensed versions of the software must be used.

Server – The central server should connect to all the buildings of the university but should be no gap for access of the server from an external point.

Stakeholder Name

Stakeholder Designation

Role

PLEASE FILL

Project Manager

Planning and handling of the project

PLEASE FILL

IT Projects Supervisor

Supervision of project and reporting

PLEASE FILL

Network Development Contractor

Planning and presiding over the project team

PLEASE FILL

System Development Engineer

System design and development

PLEASE FILL

System Tester

Testing of the developed system

Stakeholder

Why?

When?

How?

Project Manager

Reporting and requests

Weekly

Team Meeting

IT Projects Supervisor

Project requirements

Daily

Project Daily Report

Network Development Contractor

System requirements

Before start of project

Face to Face

System Development Engineer

Design specifications

Before start of project

Design Document

System Tester

System architecture details

Before testing phase

System Specifications

Risk

Chance of Occurrence

Impact on Project

Mitigation Plan

Budget overshoot

High

High

Prepare budget considering all resource costs and other additional costs

Cyber attacks

Very High

Very High

Install firewalls and antivirus software

Poor usability and lack of acceptance by user

Medium

High

Conduct performance and user acceptance testing before system launch

Some possible ethical issues and ways to avoid them are listed as follows [2].

  • The development team must not take any interest in the contents of the information of the University administration while developing the system.
  • The team will have to work professionally and complete the project within the pre-set attributes and specifications.
  • The working team should not work on their own accord and must discuss with the client before implementing any change in the system.
After the system development is complete, detailed testing will be conducted including black box testing, white box testing, interface testing, performance testing and others. Once, positive test results are generated, the system will be launched [14]. However, since the existing staffs do not have sufficient knowledge regarding the management information system, they will be provided with a training course. Furthermore, a new curriculum will be designed for the new batch of students who will join in the next academic session.

In order to crash the total duration of the project by 2 weeks, some of the tasks during the project planning and discussion phases can be conducted in parallel such that additional time is not required for them [12]. Furthermore, the project execution time period can be reduced by working overtime and on certain holidays. However, it is to be noted that for this project, project crashing is not a good idea as schedule curtailing may result in incomplete development of the system.

All project requirements have been met and all milestones have been reached.

Stakeholder

Signature

Project Manager

IT Projects Supervisor

Network Development Contractor

System Development Engineer

System Tester

The post project review will be done by the project manager using a task checklist [7]. He will review the working of the system and check of the list before signing off and closing the project.

From this assessment, a lot has been learnt regarding the implementation of project management techniques in various fields of study. This module will provide great assistance towards future career development and enhancement of problem solving skills.

References

Bowers, J. and Khorakian, A., 2014. Integrating risk management in the innovation project. European Journal of innovation management, 17(1), pp.25-40.

Cagliano, A.C., Grimaldi, S. and Rafele, C., 2015. Choosing project risk management techniques. A theoretical framework. Journal of Risk Research, 18(2), pp.232-248.

Carvalho, M.M.D. and Rabechini Junior, R., 2015. Impact of risk management on project performance: the importance of soft skills. International Journal of Production Research, 53(2), pp.321-340.

Espinoza, R.D., 2014. Separating project risk from the time value of money: A step toward integration of risk management and valuation of infrastructure investments. International Journal of Project Management, 32(6), pp.1056-1072.

Harris, E., 2017. Strategic project risk appraisal and management. Routledge.

Hopkinson, M., 2017. The project risk maturity model: Measuring and improving risk management capability. Routledge.

Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.

Liguori, G., Capelli, G., Carraro, E., Di Rosa, E., Fabiani, L., Leoni, E., Marensi, L., Napoli, C., Pasquarella, C., Spica, V.R. and Canossa, C., 2014. A new checklist for swimming pools evaluation: A pilot study. Microchemical Journal, 112, pp.181-185.

Liu, J., Meng, F. and Fellows, R., 2015. An exploratory study of understanding project risk management from the perspective of national culture. International Journal of Project Management, 33(3), pp.564-575.

Marcelino-Sádaba, S., Pérez-Ezcurdia, A., Lazcano, A.M.E. and Villanueva, P., 2014. Project risk management methodology for small firms. International journal of project management, 32(2), pp.327-340.

Pritchard, C.L. and PMP, P.R., 2014. Risk management: concepts and guidance. Auerbach Publications.

Sadgrove, K., 2016. The complete guide to business risk management. Routledge.

Tomanek, M. and Juricek, J., 2015. Project risk management model based on PRINCE2 and SCRUM frameworks. arXiv preprint arXiv:1502.03595.

Wu, D.D., Chen, S.H. and Olson, D.L., 2014. Business intelligence in risk management: Some recent progresses. Information Sciences, 256, pp.1-7.

Yeh, R.Y., Farre, M.J., Stalter, D., Tang, J.Y., Molendijk, J. and Escher, B.I., 2014. Bioanalytical and chemical evaluation of disinfection by-products in swimming pool water. water research, 59, pp.172-184.

Zhao, X., Hwang, B.G. and Phng, W., 2014. Construction project risk management in Singapore: resources, effectiveness, impact, and understanding. KSCE Journal of Civil Engineering, 18(1), pp.27-36.

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