The organizational behaviour is the study of how people interact with each other within group. The organizational behaviour study is conducted to create more efficient business organisation. The organisational behaviour theories are used to maximise output from individual group members. It si concerned with understanding, predicting and inducing behaviour in organisation setting. The aim of organisational behaviour is to rejuvenate organizational theory and develop better conceptualisation of organisation (Rezaeegiglo, Sadouni, Aref, Khotbesara & Eslam, 2014). The purpose of this report is to analyse organisational behaviour issues of Nestle. The culture and structure of Nestle have been analysed and described. The organizational behaviour issues of Nestle are identified. The organizational behaviour theories are proven with the application of leadership with the identification of problem. Various alternatives are developed to address the issues identified in Nestle. Further the appropriate solution is identified to address the issues. Finally the recommendations are given for the implementation.
Nestle Ltd. manufactures and markets a range of food and beverage products. The product category of Nestle includes drinks, coffees, chocolates, confectionery products, snacks, baking ingredients, nutritional products as well as nutrition products. The company market it’s products in 130 countries. The mission of company is good food, good life. Nestle is one of the world’s largest food and beverage companies. The company have more than 2000 brands which range from global to local favourites. It inspires people by inspiring people to eat healthy and stay healthy. The value of company is reflected in it’s way of conducting business. Nestle acts honestly and legally to conduct it’s business operations. The business practices of Nestle are governed by integrity and fair dealing and compliance with all the applicable laws of country. The employees at Nestle fulfil their commitment every day and undertake responsibilities. The reputation of company is it’s most important asset. The communication strategies have great role in the organisation behaviour of Nestle. It undertakes internal communication and external communication. The working environment is very informal from the perspective of organisational behaviour. The employees are encouraged to participate and communicate with co-workers. They are also encouraged to take part in the decision making process.
The culture of Nestle reflects from it’s logo that is ‘Good food good life’. It is always attached to the products of the company. The company believes that good food is the main source of good health so the company always put nutrition and health as the core of business (Balwant, 2018). Nestle has developed team focused culture and open door policy which has become the corporate strength of the company. It further focuses on collectivism and performance orientation attitude to encourage employees to work hard. The culture of Nestle can be described as:
The organisation structure of Nestle consists of an executive board which mainly consists company executives and department heads. Both of the authorities are responsible to manage operations of the company. The executives implement policies and strategies which are defined by the Board of Directors (BOD). The organisational structure includes;
Nestle is a decentralised organisation which follows matrix structure in it’s operations.
Nestle has an informal working environment which leads to people to communicate with each other directly. The employees are free to communicate with their superiors. The idea and suggestions of employees are given importance as downward communication takes place in the company. The employees are encouraged to participate in the decision-making process of the company. There is open communication in the company to interact with each other such as mail on phone calls. The behaviour issues faced by Nestle are:
Abusive behaviour: It is seen that managers and supervisors use their position to oppress or disrespect others. If the employees of the company are involved in the gender, race or ethics then the legal action is taken against the abusive behaviour at the workplace (Christina, Dainty, Daniels & Waterson, 2014).
Exhibiting insubordination: Insubordination refers to the intention of employees to refuse employer’s law and orders. Such response of employees underestimates the authority of supervisors.
Displaying insolence: It includes involvement in rude, insolent speech and physical intimidation such as making an inappropriate and disrespectful speech, using abusive words, using angry and hostile tone and throwing things when displeased (Wood, 2015). This behaviour is directed when the employee disagrees.
Illegal acts: Some behavioural issues can also result in illegal acts. For instance, the expert who has authority to maintain book and accounts could practice embezzling funds of the company (Sadia, Salleh, Kadir & Sanif, 2016). A person who has access to the personnel files can commit to using personal details of employees such as bank accounts and credit cards.
Aggressiveness and lack of credibility: Such behaviour of employees undermines the resources from productive work into apologetic operations (Hashim & Wok, 2014). It is overreaction which results in a fight. When employees do not accomplish the things told by them then it results in lack of credibility and promotes mistrust.
Resistance to change: The business environment keeps on changing. It requires continuous adaptation. The rigidity of employees towards resistance to change can cause obsolescence and failure.
The categories given below serve as a guide to the behaviour issues:
At the level of individuals, the organisational behaviour includes motivation, the study of learning, personality, employee retention and job satisfaction. It is a professional approach towards each employee individually. The managers are not biased towards employees and treat equally and do not judge employees other than work. The individual issues can be resolved by:
The behaviour considers the formation, structure and effectiveness of the group. It makes efforts to improve the behaviour of employees and achievement of organisation’s goals. Particularly, it is all about the way a group behaves. At the level of the group, organisational behaviour includes communication, leadership, conflict, power and politics and more (De Nobile, 2016).
In the organizational behaviour, analysis of sociology and political science is made. It covers the aspect of both individual and group. The organisational behaviour includes organisational culture and organisation structure.
There are certain recommendations which address the behavioural issues:
Create a code of ethics
The behaviour of an organisation can be maintained by creating a code of ethics. A code of ethics creates the value which is important to organisation and forms framework to understand the boundaries of the organisation (Paull & Whitsed, 2018). The code of ethics should be should be presented in such a way that it communicates the ethical vision of the company. The employees should be involved in the process of formalising the code of ethics.
The employees should be empowered to categorize and handle ethics violations. The training programs should be conducted for the employees to increase the effectiveness of code. The ethical courses are available through written and online material. The organisation can solve behavioural issues by empowering ethical behaviour with compensation incentives (Coccia, 2014).
The legal risks are also associated with behavioural issues. The employees are affected by the legal laws as it protects them from the discrimination based on age, gender, nationality, religion and disability (Närman, Johnson & Gingnell, 2016). There should be more applicability of legal laws so that behavioural issues can be tracked at the initial level and can be solved.
If the employees do not improve behaviour then the supervisors need to be aware and set consequences. The employees should be punished after crossing a certain limit. For instance, they can be terminating for 2 or 3 days if they violate any rule of organisation and leads to behavioural issues.
There are certain recommendations which can influence an organisation and help in improving issues:
The above report reflects the organizational behaviour at Nestle. The culture and structure of Nestle have been defined. The behavioural issues have been discussed which are a barrier to the growth of the organisation. The laid-back attitude of employees leads to the issues in the organisation. The organisational behaviour theories are applied in three categories, individual, group and organisation. The alternatives are discussed to address the behavioural issues. Further, the recommendations are given for the implementation of efficient organisation behaviour.
Balwant, P. T. (2018). The meaning of student engagement and disengagement in the classroom context: lessons from organisational behaviour. Journal of Further and Higher Education, 42(3), 389-401.
Boxall, P., Guthrie, J. P., & Paauwe, J. (2016). Editorial introduction: Progressing our understanding of the mediating variables linking HRM, employee well?being and organisational performance. Human Resource Management Journal, 26(2), 103-111.
Carlos Pinho, J., Paula Rodrigues, A., & Dibb, S. (2014). The role of corporate culture, market orientation and organisational commitment in organisational performance: the case of non-profit organisations. Journal of Management Development, 33(4), 374-398.
Christina, S., Dainty, A., Daniels, K., & Waterson, P. (2014). How organisational behaviour and attitudes can impact building energy use in the UK retail environment: a theoretical framework. Architectural Engineering and Design Management, 10(1-2), 164-179.
Clay-Williams, R., & Braithwaite, J. (2015). Reframing implementation as an organisational behaviour problem: Inside a teamwork improvement intervention. Journal of health organization and management, 29(6), 670-683.
Coccia, M. (2014). Structure and organisational behaviour of public research institutions under unstable growth of human resources. International Journal of Services Technology and Management, 20(4-6), 251-266.
De Nobile, J. (2016). Organisational communication and its relationships with occupational stress of primary school staff in Western Australia. The Australian Educational Researcher, 43(2), 185-201.
Diethert, A. P., Weisweiler, S., Frey, D., & Kerschreiter, R. (2015). Training motivation of employees in academia: developing and testing a model based on the theory of reasoned action. Zeitschrift für Erziehungswissenschaft, 18(1), 29-50.
Hashim, J., & Wok, S. (2014). Predictors to employees with disabilities’ organisational behaviour and involvement in employment. Equality, Diversity and Inclusion: An International Journal, 33(2), 193-209.
Horch, H. D. (2018). The intermediary organisational structure of voluntary associations. Voluntary Sector Review, 9(1), 55-72.
Mamycheva, D. I., Melnichuk, A. V., Taranova, I. V., Chernykh, A. I., Gadzhieva, E. Y., & Ratiev, V. V. (2016). Instrumentation organizational and economic support of labor motivation of employees. International Review of Management and Marketing, 6(1S).
Manzi, T., & Darcy, M. (2017). Organisational research: conflict and power within UK and Australian social housing organisations. In Social constructionism in housing research(pp. 142-158). Routledge.
Mosey, S., & Noke, H. (2017). Entrepreneurial culture and leadership: Structure, processes and people. In Building an Entrepreneurial Organisation (pp. 47-58). Routledge.
Närman, P., Johnson, P., & Gingnell, L. (2016). Using enterprise architecture to analyse how organisational structure impact motivation and learning. Enterprise Information Systems, 10(5), 523-562.
Paull, M., & Whitsed, C. (2018). Why authenticity in corporate and employee volunteering matters for employee engagement: an organisational behaviour perspective. In Disciplining the Undisciplined? (pp. 193-210). Springer, Cham.
Prabhakar, G. V., Reddy, P. R., Savinkina, L. A., Gantasala, S. B., & Ankireddy, S. (2018). Influence of organisational culture dimensions on knowledge management processes in higher educational institutions. International Journal of Knowledge Management Studies, 9(1), 51-71.
Rezaeegiglo, R., Sadouni, A., Aref, F., Khotbesara, P., & Eslam, N. (2014). Review and Rating factors affecting the Deployment of (CRM) Customer Relationship Management at Nestle Company. International Journal of Academic Research in Business and Social Sciences, 4(1), 539.
Sadia, A., Salleh, B. M., Kadir, Z. A., & Sanif, S. (2016). The Relationship between Organizational Communication and Employees Productivity with New Dimensions of Effective Communication Flow. Journal of Business and Social Review in Emerging Economies, 2(2), 93-100.
Salas-Vallina, A., Alegre, J., & Fernandez, R. (2017). Happiness at work and organisational citizenship behaviour: Is organisational learning a missing link?. International Journal of Manpower, 38(3), 470-488.
Wood, G. W. (2015). Communicating the ethos of codes of ethics in Australia's largest organizations: a reliance on osmosis. In Proceedings of the 2000 Academy of Marketing Science (AMS) Annual Conference (pp. 425-429). Springer, Cham.
To export a reference to this article please select a referencing stye below:
My Assignment Help. (2019). Organizational Behaviour Of Nestle Ltd. Retrieved from https://myassignmenthelp.com/free-samples/organizational-behaviour-of-nestle-ltd.
"Organizational Behaviour Of Nestle Ltd." My Assignment Help, 2019, https://myassignmenthelp.com/free-samples/organizational-behaviour-of-nestle-ltd.
My Assignment Help (2019) Organizational Behaviour Of Nestle Ltd [Online]. Available from: https://myassignmenthelp.com/free-samples/organizational-behaviour-of-nestle-ltd
[Accessed 08 April 2020].
My Assignment Help. 'Organizational Behaviour Of Nestle Ltd' (My Assignment Help, 2019) <https://myassignmenthelp.com/free-samples/organizational-behaviour-of-nestle-ltd> accessed 08 April 2020.
My Assignment Help. Organizational Behaviour Of Nestle Ltd [Internet]. My Assignment Help. 2019 [cited 08 April 2020]. Available from: https://myassignmenthelp.com/free-samples/organizational-behaviour-of-nestle-ltd.
MyAssignmentHelp.Com is committed to ease out the life of students with timely and quality solutions. When it comes to essays, our native writers delivers the best quality in all kinds of essays be it expository, narrative, and other such.Often times you are asked to annotate essays. You do the essay good but don’t know how to write an annotated bibliography and have no idea of annotated bibliograpy format. We help you get the best annotated ibliography along with the essay.
Answer: Introduction The main purpose of this research is to provide brief information about the operations and activities of Inteva products. Inteva products name was introduced in 2008 in the global marketplace. The company uses innovative and dynamic technologies to drive innovative and effective solutions in the market. A brief literature review on the organization issue like job satisfaction has been elaborated in the task. Job satisfact...Read More
Answer: Introduction The paper mainly reflects on the human resource management system that is utilized by the Woolworths group which is one of the major Australian company. According to Nankervis et al. (2016), Woolworths uses PeopleSoft full offering of the human resource management system that helps in managing the organizational effectiveness, commitment of the employees, occupation safety as well as helps in providing proper custome...Read More
Answer: Introduction As a part of the strategic operations, the human resource management is one of the frequently discussed among the business professionals. Together with the relevant expansions of the responsibilities and the tasks, the role of the department of HR has become more important. The introduction of the trend of the strategic human resource furthermore highlights the tendency of the internationalization and the strategies that ...Read More
Answer: Introduction To manage a project, the involvement and consideration of ideas of all stakeholders are essential that helps to maintain the standards and help to achieve the goals and objectives. Project management refers to practices of planning, executing, monitoring, controlling and closing the specific success criteria in the specified time (Todorovi? Petrovi?, D. ?., Mihi?, Obradovi?, & Bushuyev, 2015). The report wi...Read More
Answer: Introduction One of the core resources in an organization is unquestionably human resources. It is regarded as the management structure which improves decisions related to the management of people engaged to the organization starting from employee remuneration, performance management, job analysis, team development, communication and maintaining workplace diversity. According to Armstrong and Taylor (2014), in the current competitive bu...Read More
Just share your requirements and get customized solutions on time.
Our writers make sure that all orders are submitted, prior to the deadline.
Using reliable plagiarism detection software, Turnitin.com.We only provide customized 100 percent original papers.
Feel free to contact our assignment writing services any time via phone, email or live chat.
Our writers can provide you professional writing assistance on any subject at any level.
Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.
Get all your documents checked for plagiarism or duplicacy with us.
Get different kinds of essays typed in minutes with clicks.
Calculate your semester grades and cumulative GPa with our GPA Calculator.
Balance any chemical equation in minutes just by entering the formula.
Calculate the number of words and number of pages of all your academic documents.
Our Mission Client Satisfaction
Good work. it was on topic base, understandable and relevant. Help me to achieve great mark. Really appreciate.
got assignment completed on time. I had lot of important information and up to the point.
I was so excited to share my experience. I had Peter help me with assignment. He did and exceptional job that I couldn\'t believe it. I got an A+ PERFECT SCORE! ALL i can say is WOW! THANK YOU.
Excellent work from the teacher. I got excellent marks and Assignment help had given the. assignment in the time.