Radisson Blu Plaza - Sydney's hotel safety essay.

The PCBU will:

ensure workers are trained and competent for the work to be carried out
ensure workers are trained to deal with any risks associated with the work and understand the control measures in place
ensure all workers have had relevant white card training (or other appropriate training from another jurisdiction)
ensure on-site training and supervision is provided
organise external training for specific tasks where required
seek high risk licences for all high risk work and maintain a register of licences
communicate with other contractors to ensure their workers are appropriately trained and competent

Incident reporting and Investigation

We will report the following incidents to Workplace Standards:

an incident requiring hospitalisation
a dangerous incident, which could have resulted in someone being killed, or suffering a serious bodily injury

We will consult with all workers and contractors on WHS issues for this project:

at toolbox meetings where anyone can raise issues for discussion
informally during the planning of activities or the development of Safe Work Method Statements
when changes to workplace arrangements could affect the health and safety of workers
during investigations into any incident to establish details of the incident or to formulate corrective action to prevent the incident re-occurring

Purpose

This aim of this report is to maintain effective health and safety standards and controlled safety management policies in order to ensure the well-being and safety of the workforce and the guests in Radisson Blu Plaza hotel at Sydney branch in Australia. The report develops a health and safety management plan for guiding the development, implementation, and ongoing improvement and maintenance of the compliance health and safety management practices in the hotel.

The assessment mainly focuses on developing a low-risk organization with the positive health and safety culture through the development of effective safety management system, effective safety policies and procedures at the workplace to ensure the safety, health, well-being, and development of the staffs (Arezes and Carvalho, 2014). The report describes the structure of the safety management plan by discussing on the purpose, overview, WHS management policy, risk register and treatment schedule, safety procedures, performance and compliance register, action plan, emergency plan and system evaluation for monitoring the health and safety management practices in the hotel.

List of Attachments: See Appendices

The main purpose of the work health and safety plan is to ensure the well-being, good health, and safety conditions for the workers by following the safety guidelines or instructions, legislation, and standard procedures, and CSR policies and ethical code of practices. The following objectives are determined to achieve the health and safety system in the workplace for the hotel:-

Compliance of the organizational WHS system with the national health and safety legislation, standards, principles, and codes of practices
Improve the organization WHS performance through the provisionsof the safety arrangements, workforce healthplans, safe working conditions, and healthier environment
Identification of the workplace hazards, risks, accidental zone, risk-prone areas, reporting injuries, accidents, hazards or system failures to the safety administration or management
Risk treatment, emergency preparedness, and action plan for preventive and corrective action against workplace violence, accidents, injuries, diseases, safety hazards or health problems(AS/NZS 4801:2001, 2014).
Training the workers regarding the safe working practices, safety use of the equipment, and performing the tasks and responsibilities by taking into account the WHS obligations and standard procedures

The scope of occupational work health and safety plan is wide that covers several dimensions and aspects of the health and safety of the workers and the guests at the workplace by following the safety and health guidelines, legislation, standard measurements, and provisions. The report also guides developing the effective safety management policies, workforce health plans, safety management practices, risk management procedure, emergency preparedness, and action plan for ensuring the safety and well-being of the working individuals and guests against the fire accidents, injuries, diseases, or other hazards that are critical to their health. The occupational health and safety standards specify the legal requirements and safety provisions for the occupational health and safety system, formulate policy and procedure for addressing the workplace hazards or risks about the safety and health of the employees(AS/NZS 4801:2001 (2015). The effective implementation of the safety plan will ensure the compliance with the national health and safety legislation, standards, and code of practices.

S.No.	Terminology/Abbreviations	Definitions
1	Person Conducting a Business Undertaking (PCBU)	PCBU has the primary responsibility of duty of care for the health and safety of the workers against the fire, accidents, injuries, hazards/risks
2	Occupational Work Health and Safety (OWHS)	It is related to safety workplace behavior, safety provisions, and following the legal requirements and standards for safety management practices, accident reporting, risk assessment, emergency preparedness, and action plan
3	Health and Safety Representative (HSR)	A Person appointed by the safety administration to actively involved in the health and safety matters and provides the solution to the WHS problems or issues
4	WHS Officer	Responsible to exercise the due diligence for ensuring that PCBU works in accordance of the health and safety legislations under the WHS Act, 2011
5	Health and Safety Committee	Provides a forum for the health and safety discussions of the standards or measures to assure the workplace health and safety by ensuring the coordination between the PCBU and safety workers, consult with the management and workers regarding their health and safety concerns, regular workplace inspection (Australian Government, Comcare, 2016)
6	Station Manager	Conducts training to the workers regarding the safe working behaviors, performing their tasks safety, and safe use of the cooking appliances, electrical equipment or hazardous things
7	WHS Risk Assessment	Identification of work hazards or risks, appropriate control measures and WHS emergency treatment, and an action plan to protect the workers, contractors and guests/visitors to their welfare, safety, and good health

This part defines the elements of the WHS, the compliance requirement of each element, and policies, procedures, plans, and other components for the WHSMS that are identified from the following diagram or table:-

S. No.	Elements of WHSMS	Compliance Requirements	Policies, plans, and procedures
1.	WHSMS Policy Statement The statement for ensuring the occupational health, safety, and well-being of the employees, contractors/subcontractors, and visitors	Works in OWHS, 2011 Act and legislation	Safety environment, workplace health practices, safety assessment plan, adequate safety arrangements, equipment, site location, and substances in a safe manner
2.	Risk register and treatment schedule Identification, analysis, prioritization/evaluation of risks Appropriate treatment to manage and control risks/threats	Work Health and Safety Regulation, 2011 Risk management legislation	Reporting the risks, like hazards, injuries, fire accidents, violence, or other risks to the safety personnel and principal contractor, avoidance of risky workplace or hazardous, keep away of the hazardous substances or toxic elements
3.	Risk Assessment and Management Procedure Developing systematic risk assessment and management approach	WHS, 2011 act and legislation	Evaluation of risk management plan Insurance policy plans Medical schemes or policies Family welfare or compensation fund Paid leaves during illness Environmental scanning for the risk assessment
4.	Emergency Preparedness and Evacuation response procedure	Compliance of the emergency evacuation plan guidelines and instructions	First-aid treatment policy and hospitalization in the serious injuries on the company expenses Security alarms, CCTV cameras, safety provision of resources, Fire extinguisher, biometric entry and exit system, and developing an emergency plan
5.	Compliance register	Compliance of the safety and health guidelines, regulatory system, and relevant instructions, ethical code of practices and standard procedures	Work in accordance with the work health and safety laws for the long-term welfare, licensed premises, legal obligations of the workplace practices (Australian Government: Comcare, 2017)
6.	Performance Register	Works in compliance of WHSMS, 2011	Achieving the occupational health and safety objectives, targets Setting the performance indicators or standard work parameters to evaluate the difference between the safety performance and expected or planned safety service outcomes
7.	Action Plan		Lists actions, tasks, responsibilities, and resource allocation for implementing the WHSMS by suggesting the further plans, referred actions, and performance management strategies for WHS performance improvement
8.	System Evaluation	WHS, 2011 act and legislation	Summarizes the key tasks, safety guidelines, WHS registers, and health practices for achieving the expected safety outcomes for the workers, guests/tourists, and contractors (Australian Health and Safety Authority, 2018)

WHS Policy Statement

The policy statement of Radisson BluHotel shows high commitment to continually improve the occupational health and performance and preventing the accidents, injuries, illness or other hazards/risks

Criteria for Achievement

· By providing the health environment and safe working conditions

· By ensuring compliance of the Work Health and Safety Act and Legislation, 2011, WHS standards, and code of practices

· Developing the effective risk management approaches and control plan, emergency preparedness response plan, and action plan

· Controlled actions, tasks, and responsibilities in a protected workplace and safety manner

· Effective communication, consultation, and reporting

· The safety system of work, adequate safety arrangements and safety alarms, and facilities to all

· Plant and substances in the safety conditions(Australian Government: Department of Industry, Innovation, and Science, 2017)

The risk register is related to identifying, analysis, and evaluation of the risks through the documentation of the risks in the written form. While, on the other hand, the risk treatment schedule is related to treating the risks and in response developing the risk management approach and setting the risk criteria to overcome the impact of the extent of high risks on the occupational health and safety performance.

No.

Risk Register

The extent of Level of risk

Risk Treatment Schedule

Time period

Meaning

Types of risks

Documentation of workplace health and safety reports and recording for the identification, analysis, evaluation of the risks/threats and hazards

Prioritizing the risks based on their level of frequency

a.Environmental or physical Hazards, like harmful gases, pollution, Carbon emissions, dust, and noise pollution

b. Internal workplace hazards, like hazardous equipment, risky workplace, the use of toxic chemicals and hazardous substances

c. Workplace violence, disputes, injuries, illness, or accidents

The frequency of risks may be low, medium or high

High

Medium

Procedure to treat risks, setting risk management criteria or parameter developing responses and setting to manage and control risks

Work in an environmentally protected workplace

Choose a safety workplace location or healthy site free from dust, low carbon emissions

Safety conditions for the workforce, low gases, disposable wastes, and safe environment

Non-hazardous equipment, Appropriate PPE for supervisory equipment substances, safe and healthy foods dieting to the visitors and workers, regular inspection of the workplace through the induction checklist, timely repair, and maintenance (La Trobe University, 2017)

Use of CCTV cameras

Regular reporting of WHS performance to the Principal Contractor or safety personnel

Termination of violent or irresponsible employees

First aid treatment during injuries

Fire extinguisher against the fire accident

Timescales for controlling/eliminating/reducing risks

Regular assessment (weekly, monthly or quarterly) of the environmental hazards through the environmental audit

Regular on weekly or monthly inspection

Quick treatment or Emergency response plan

WHS Compliance register is related to ensuring the compliance of the WHS safety obligations, legislation, standards, and code of practices to follow the standard health and safety procures in the organizational workplace setting

Scope

Relevant legislation	Tick if applicable	Compliance Obligations or controlled regulation
Working in Accordance of Work Health and Safety Act, 2011	þ	Guides the occupational system in complying with the legal requirements, standards, and code of practices for the safety and health of all at the workplace
Following the Work Health and Safety Regulations 2011	þ	Provides a framework to protect the health, safeguarding practices and well-being of all workers at work as well as safety and health of the contractors and visitors(Australian Catholic University, 2017)

Code of practices are practical guidelines that are accessed from Safe Work Australia for achieving the health and safety standards under WHS act, 2011 and WHS regulations, 2011 in the jurisdiction

Relevant Codes of Practice	Tick if applicable	ACU Document
Excavation work	þ
First aid in the workplace	þ	First Aid Policy and Procedure
Hazardous manual tasks	þ
Housing construction work	þ
How to manage work health and safety risks	þ	WHS Risk Management Procedure
Managing electrical risks at the workplace	þ
Managing noise and preventing hearing loss at work	þ
Managing risks of plant in the workplace	þ
Managing the risks of falls in the workplace	þ
Managing the work environment and facilities	þ	WHS Committee Handbook
Preventing falls in housing construction	þ
Safe design, manufacture, import and supply of plant	þ	WHS Committee Handbook
Safe design structures	þ	WHS Committee Handbook
Work health and safety consultation, cooperation and coordination	þ	WHS Committee Handbook
Working in the vicinity of overhead and underground electrical lines	þ

Standards or guidance	Tick if applicable	Compliance Obligations or Regulation control
1. National Building Code of Australia, 2011	þ	BCA provides a set of National WHS Standards and legal requirements for the welfare, health, and safety of workers, contractors, and others at the workplace (BSI Group, 2017)
2. Gene Technology Act, 2000 and Gene Technology Regulations, 2001	þ	To protect the health and safety of the workforce, environment by identifying and managing risks through the genetically modified organism as a result of the gene technology

Objectives

1. To improve the WHS System at the workplace of Radisson hotel

2. To Improve the occupational health and safety performance

3. Controlling risks or hazards through Risk assessment and Control Measures

4. Emergency Treatment to the suffered or injured people

5. Focusing on the Safety management practices for reducing the WHS unfavorable circumstances or workplace hazardous practices

Achievement Criteria through regulation Control

· Through the Compliance of the occupational WHS system with the health and safety legislation, principles, standards, and codes of practices

· By following the workplace health provisions and the safety arrangements, preparing workforce health plans, providing a healthy work environment and working in the safety conditions (EHS Today, 2015)

· Through the Identification of the occupational hazards and risks, accidental or risk-prone areas, reporting the accidents, injuries, system failures, and hazards or system failures to the senior management

· Emergency preparedness, first-aid treatment, and action plan for the corrective and preventive action against workplace accidents, burnt cases from the fire flames, injuries, diseases, or other hazards or health problems

· Through giving training to the workers regarding the safety working behaviors, and healthy working practices, safe use of the equipment, electrical parts, and following the safety obligations and standard WHS procedures in walking, moving, going up and down,

Targets

1. Improve the WHS performance

2. Reduction of the number of workplace accidents, diseases, injuries, or disablement

3. Documentation and data control

4. Hazard Identification and control

5. Emergency Preparedness and Response

· Through the safety provisions, compliance of the WHS legal requirements, safety behaviors, and workforce health and safety planning

· By communicating and reporting the injuries or accidents

· By preparing documents and reporting of the information and data about the workplace health and safety system (Grand Pacific Health, 2018)

· Through the regular safety inspection and risk assessment plan

· By identifying the situations, first aid treatment, and an action plan for controlling the situation

Performance Indicators

1. Number of Accidents or injuries

2. Improved workplace WHS performance

3. Risk or Hazardous control

· Recorded the less number of accidents, injuries, or health problems of the employees

· Through the provisions of the Safety arrangements and resources, adequate safety management practices, following of safety and health legislation, training to the working individuals, and healthy environment

· Good control of the occupational risk or hazards through the risk assessment and control measures, emergency preparedness and preventive action taken, safety alarms or signals used(Kelloway, Nielsen, and Dimoff, 2017)

The action plan involves the activities, relevant tasks, allocated responsibilities, resources required, and scheduled timelines for the implementation of the action plan through a series of actions followed for achieving the WHSMS goals, objectives, and targets for ensuring the protected/safe and healthy workplace environment.

S. No.	Actions	Key Tasks	Allocated Responsibilities	Resources required	Scheduled Timelines for Completion
1.	Compliance of Legal Requirements, codes of practices, and standards	Following the safety legislative structures, legal guidelines Act on the WHS code of practices and standard procedures	To follow the safety regulations, standard health procedures at the workplace	Licenses and legal approval or permission for working in compliance of WHS Act and Legislation 2011	15 days
2.	Risk Register and Risk Treatment	Documentation of risks and proper treatment to reduce the impact of these risks	Registering different types of risks, analyzing the frequency or level of risks, and treating the risks in the responsible manner(SA/SNZ (Standards Australia/Standards New Zealand) ,2001a)	Risk Management Template, Guide, Risk management Team, risk reports and documents	15 days
3.	Risk Management and Control Procedure	To identify, analyze, evaluate, and control risks To develop risk assessment criteria and procedure for risk control	WHS Risk Committee and Safety manager undertake the responsibility to develop systematic approaches and finding new ways to manage and control the risks or threats and hazards at the workplace	Risk management structure format as per AS/NZS 4360, notebook and learning assessment, journals and articles	10 days
4.	Performance Management Register	Developing Performance management strategies for the achievement of the WHS targets, goals, and objectives	The setting of the performance indicators to determine whether the WHS performance objectives and goals achieved with the standard criteria	Availability of stakeholders, WHS safety and health guide, and performance management chart, and Performance monitoring methods	10 days
5.	Emergency Preparedness and Responses	Take preventive action or emergency responses to the workplace hazards	Safety manager listens to the critical safety concerns and provide the decision against the WHS emergency risks or hazards	First-aid treatment and policy, fire extinguisher, medical teams and facilities, security alarms for the safety signals(SA/SNZ (Standards Australia/Standards New Zealand, 2001b)	15 days

This part is related to drafting a risk management procedure by following the structured format and guidelines as per AS/NZS 4330. The risk management procedure is related to identifying, managing, and controlling risks by adopting an effective risk management system, safety plans, and policies. The risk management procedure for Radisson Blu Hotel is following as:-

S. No.	List of Activities	Control action for the risk management
1.	Identification and analysis of risks or hazards at the workplace to understand the nature of risk	Through the regular inspection, auditing the risk factors, risk-prone areas, and hazards, and
2.	Evaluation of Risks	Comparing the estimated level of risks against the established or existing risk criteria
3.	Risk management and Treatment	Development and implementation of effective risk management approaches and cost-effective strategies for reducing the potential impact of risks
4.	Monitor and review	Risk control measures and action plan for monitoring the effectiveness of all steps of risk management process. Risk monitor includes changes the risk management plans and policies for the continuous improvement of the risk management process (Roughton and Crutchfield, 2013)
5.	Consult, communicate, and reporting risk	Communicate and consult the risk to the stakeholders and report the workplace hazards or risks to the safety administration and management for developing a systematic approach and action plan to reduce the level of risks or threats and hazards in the occupational work setting
6.	Establish the external context	This includes establishment of the external environment through the setting of the external boundaries (financial, cultural, social, political, regulatory, and competitive environment) as well as internal environment through the regular views of the organizational strengths and weaknesses, structure, goals, objectives, and policies that are in place to reduce the overall impact of risks or eliminate or prevent the excessive risks or hazards (Sherriff, 2011).
7.	Establish the risk management context and developing the risk criteria	Defining the roles, responsibilities, and project tasks and activities to find new parameters or measures for the risk management process

This is an emergency plan to examine the emergency equipment responses for dealing with the critical health situations or safety concerns in the emergencies. The emergency plan is a written set of instructions that outline the effective emergency procedure and emergency evacuation response procedure to respond to the WHS emergent issues.

S. No.	Emergency activities	Action plan during emergencies
1.	Risk equipment Response	Examining the safety behaviors of the equipment, electrical parts, construction equipment, cooking appliances, and equipment, testing the safety performance of the equipment
2.	Emergency preparedness and responses	Consideration of all workers, visitors, and contractors in the emergency meeting and process to find an instant solution to the health and safety concerns (accidents, illness, injuries, or other serious concerns) through effective communication and consultation(Lutchman, Maharaj, and Ghanem, 2016) Display emergency procedure at the workplace office site, or other visible locations of the hotel Induction checklist to examine the fire extinguisher, equipment, electric circuits and equipment, cooking appliances and gas supply, and other risk-prone areas
3.	Emergency Evacuation Plan	Safety alarms for signals indicating the serious or emergent safety issue Training to workplace individuals regarding their safety behaviors, slow walking, careful moving, carefully cooking and serving to guests, sincere to electric shocks, following the safety guidelines, hazardous workplace manuals, and health instructions First aid treatment and fire extinguisher arrangement during the incidents Stop the work and vacate the workplace Call on 000 or 112 from the mobile phones, display the emergency number on the front area or assembly point Notifying the safety administrator or principal coordinator Assemble at an assembly or meeting point for getting the further guidelines or suggestions for the emergencies (National Occupational Health and Safety System, 2018)
4.	Implementation of the Emergency plan	Implementing the emergency evacuation plan by following the directions and guidelines from the directors in the emergencies
5.	Follow up and Reviewing the emergency evacuation Plan	Changes in the plans, policies, changes in the workplace location, refurbishment and redesigning of the safety environment, assignment of tasks or responsibilities, changes to workplace safety procedures or risk management plan

Finally, it is summarized that AS/NZS provides the health and safety guidelines, WHS safety provisions, principles, and supporting methods that can assist in meeting the legal WHS requirements as well as attaining the sustained improvement in the occupational WHS performance. The compliance register provides the compliance obligations for the occupational health and safety legislation, standards, and code of practices for ensuring the well-being or good health and safety of the contractors, workers, and visitorsat the workplace (NSW Government: SafeWork, 2017). The WHS policy statement is related to the development of an effective WHS policy for guiding the workplace behaviors and actions of the working individuals to follow the safety guidelines, WHS legislation, code of practices, and standard procedures in order the protect the safety and health interests of all (visitors, workers, and contractors).

The performance register provided the performance objectives, targets, and indicators and achievement criteria for bringing the annual health and safety plan in line with the health and safety provisions at the workplace for ensuring the well-being, health, and safety of the workforce. The Risk Register provides the assessment of risks/hazards, the causes of risks, and risk control measures or hazardous control for controlling risks or hazards. The Emergency preparedness and responses suggest the emergency treatment, first-aid policy, and procedure, medical and emergency provisions of resources in the case of emergencies or critical situations (Mattson, 2015). The action plan considered the allocation of tasks, responsibilities, and resources for taking the corrective and preventive action for the prevention from occurring the health and safety hazards and controlled action plan to handle the critical or risky situations at the workplace.

Conclusion

The hotel administration and management can review the workplace health reports for analyzing the incidents, injuries, or work-related stress for the workforce during their working at Radisson Blu Plaza hotel, Sydney. Regular safety inspection, adequate safety arrangements, acting on the occupational health and safety policies and procedures, controlled document for the WHS management policy, risk register, compliance register, safety performance register, and WHS procedure will improve the WHS performance for Radisson Blu Hotel by reducing the number of workplace accidents, injuries, or other safety hazards and health problems/diseases at the workplace. .

References

Arezes, P. and Carvalho, P. (2014) Advances in Safety Management and Human Factors. Australia: AHFE Conference.

AS/NZS 4801:2001 (2014) BMS-SMS Self-Assessment Checklist.[Online]. Available at: https://www.bsigroup.com/LocalFiles/EN-AU/self-assessment%20checklists/BMS-SMS%20Self-Assessment%20Checklist.pdf. (Accessed: 18 November 2018).

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Australian Government: Department of Industry, Innovation, and Science (2017) WHS/OH&S acts, regulations, and Code of Practices [Online]. Available at: https://www.business.gov.au/risk-management/health-and-safety/whs-oh-and-s-acts-regulations-and-codes-of-practices. (Accessed: 18 November 2018).

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Kelloway, K.E., Nielsen, K., and Dimoff, K.J. (2017) Leading to Occupational Health and Safety: How Leadership Behaviours Impact Organizational Safety and Well-Being. UK: Routledge.

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Lutchman, C., Maharaj, R., and Ghanem, W. (2016) Safety Management: A Comprehensive Approach to Developing a Sustainable System. London: CRC Press.

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