Assessment 2

Task 1: Individual Research Project Report

I declare that: ? I have read the regulations on Assessment misconduct and understand what plagiarism is. ? I am aware of the penalties for plagiarism as laid down by Aspire2 International. ? This is an original assessment and is entirely my own work. ? Where I have made use of the ideas of other writers, I have acknowledged the source.

? This assessment has been prepared exclusively for this course and has not been or will not be submitted as assessed work in any other course. Student Name Student ID Student Signature Date Assessor Name Total Marks / 100 marks Assessor Signature % Weighting / 50 % Task 1 (Report-30%): LO 4 Task 2 (Oral Presentation-20%): LO 5 Questions Q1 Q2 Q3 Marks allocated 60 marks 40 marks Marks awarded 2 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%)

Prepared by KTan DBN 507 Team Management and Cooperation Assessment 2 (Individual Research Project) (50%) Term 1, 2018 Learning Outcomes Assessed LEARNING OUTCOME FOUR (30%) Engage and develop individual staff for efficient and effective performance of the entity. LEARNING OUTCOME FIVE (20%) Promote a positive workplace team culture for efficient and effective performance of the entity. 3 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan Sections Learning Outcomes Marks Allocated Marks Awarded Task 1 (Individual Research Project Report-30%. i.e., 60 marks) due in Week 9 LO 4 1 Report Cover Page - 1 2 Executive Summary 4 4 3 Table of Contents - 1 4 Introduction Purpose of the report and overview of the key points covered in this report. 1.1 Company Background 1.2 Nature of the business ? Industry ? Location(s) of the headquarter/branches in New Zealand/ Australia ? Size of the company (notes: population of employees in New Zealand/ Australia) 1.3 Organisational culture ? Company’s vision (note: use quotation and in-text citation) ? Company’s mission (note: use quotation and in-text citation)

1.4 Organisational structure(s) in New Zealand/ Australia (include the HR Department in the structure to demonstrate the importance of HR in the organsiation) 1.5 Product(s) and/or service(s) and target market(s) in New Zealand/ Australia 4 8 5 Research Findings ? Written concisely using complete sentences ? Arranged in a logical order ? Contain factual information grouped under sub-headings ? An analysis of the performance related problems faced by the organisation 4 30 4 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan Question 1 (LO 4) Based on your company case, identify and explain THREE major employee performance problems faced by your selected company in ONE of the departments in the last 12 months.

Task 2: Individual Research Project Oral Presentation

Suggest the BEST performance appraisal (PA) process and methods that can be used for ONE of the positions in this department to minimise the employee performance problems in the next 12 months. Include in your answer the PA steps, methods, data to be collected, and stakeholders involved. (Word limit: 1100- 1250 words) Question 2 (LO 4) Develop a training programme that would improve work performance of the job holders who perform in the position discussed in Question 1, above. Include in your training programme: ? Training need analysis/ TNA that you would use to identify training needs, objectives, and content: Organisational analysis (OA), task analysis (TA), person analysis (PA)

? Training title, content, target trainees, resources, and arrangement needed for such training programme ? Training delivery and methods ? Training evaluation to assess the effectiveness of this training programme. (Word limit: 1100- 1250 words) 6 Conclusions 4 8 7 Writing and format ? expression (conciseness, clarity and using own words) ? grammar, spelling, punctuation ? correct layout and formatting ? clear, attractive, easy to read, paragraph spacing, professional ? in-text citations and reference list -- 8 Total: 60 /60 marks 5 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan Task 2 (Individual Research Project Oral Presentation-20%. 40 marks) due in Week 9 (LO 5) Sections Learning Outcomes Marks Allocated Marks Awarded 1 Introduction 5 4 2 Body language:

? Eye contact ? Hand gestures ? Appearance and rapport with audience - 4 3 Voice projection and delivery: • Pronunciation • Tone and pitch • Volume • Pace and pause - 4 4 Organisation and focus 5 4 5 Information -quality of the content and analysis of Q3(a) 5 5 6 Information -quality of the content and analysis of Q3(b) 5 5 7 Conclusions 5 4 8 Visual aids (power point slides) and referencing (in-text citation and reference list) 5 4 9 Questions and answers 5 4 10 Timing (15 minutes +/- 2 minutes) excluding Q&A - 2 Total: 40 /40 marks 6 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan General instructions for Assessment 2 (Individual Research Project -50%) Using the organisation that you have selected for study in DBN 507 Assessment 1 (Individual Assignment), answer the following questions using specified instructions and formats in Tasks 1 and 2, below:

Learning Outcomes Assessed

Due in Week 9 LO assessed Weighting (%) allocated Marks allocated Task 1: Individual Research Project Report LO 4 30% 60 marks Task 2: Individual Research Project Oral Presentation LO 5 20% 40 marks Please ensure that your selected organisation is approved by your tutor. Task 1 (Individual Research Project Report – 30% or 60 marks) due in Week 9 Instructions 1. Based on the research of your selected organisation, answer Questions 1 and 2 using a report format, below. Your report should: ? Be a total of 2500-3000 words, excluding the supplementary sections. Please read the word limits suggested in the given format, below. Please state the word count on the cover page of your report. ? Demonstrate the ORIGINALITY OF IDEAS and justification. PARAPHRASE sentences to show that you understand the concepts/topics.

? Demonstrate the evidence of applying concepts/theories learned from a wide range of materials, including a total of at least 4 reputed, academic/ research based, and updated sources (e.g., textbooks, journals, newspapers, company or government’s documents such as reports and official websites) ? Use the APA 6.0 referencing system (In-text citation and reference list) and paraphrasing using own words. ? Be typed (font size 11, Calibri, single space but leave a space between paragraphs) and label with question numbers, staple/bind, and put your name and I/D on each page in footer.

? Be proofread for grammar, spelling, format and referencing. ? Be shown to your tutor on a weekly basis for his/her feedback. 2. Please submit your paper: ? A soft copy to Turnitin, and ? A hard copy together with this package, cover page, your report, and reference list to your tutor BEFORE the due date/time (Note: Refer to the late submission policy for details.) 3. Read Task 1 marking guide, below, in order to understand the expectation. 4. ACADEMIC DISHONESTY: All content must demonstrate ORIGINALITY OF IDEAS. If COPYING is identified, ALL parties will receive ZERO marks. (Note: Refer to academic policy for details) 7 DBN 507 Team Management and Cooperation -

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Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan Please personalise this title page Assessment 2 Task 1 – Individual Research Project Report (30%) Title of your report?? Commissioned by and prepared for: DBN 507 Team Management and Cooperation New Zealand Diploma in Business (Level 5) Term 1, 2018 Tutor: XXXXX By: Katie Kuiper (I/D: 1234567) Submission date: Date Month 2018 Total word count: ???? (excluding the supplementary sections) 14 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan Executive Summary Provide a brief summary of the main text of the report (100-120 words), including the report’s ? purpose ? scope of your study ? findings and ? conclusions (write this last) 15 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan Table of Content Page 1. Introduction...................................................................................................................... ? 2. Findings and Analysis 3.1 Major work performance problems identified …………………………………………………………………….? 3.2 XXXX (answer for Question 1) …………………………………………………………………………………? 3.3 XXXX (answer for Question 2)………………………………………………………………………………… ? 3. Conclusion ……………………………………………………………………………………………………………. ? References…………………………………………………………………………………………………………………………? Appendix A (if

Sections Learning Outcomes Marks Allocated Marks Awarded

any)………………………………………………………………….…………………………………………? 16 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan 1.Introduction (LO 1) (Word limit: 500-600 words) Purpose of the report and overview of the key points covered in this report. 1.3Company Background 1.4 Nature of the business ? Industry ? Location(s) of the headquarter/branches in New Zealand/ Australia ? Size of the company (notes: population of employees in New Zealand/ Australia) 1.3 Organisational culture ? Company’s vision (note: use quotation and in-text citation) ? Company’s mission (note: use quotation and in-text citation) 1.6 Organisational structure(s) in New Zealand/ Australia (include the HR Department in the structure to demonstrate the importance of HR in the organsiation)

1.7Product(s) and/or service(s) and target market(s) in New Zealand/ Australia 2. Findings and Analysis (Notes: This section contains the information you have gathered and analysed. Organize and group your information logically. Use subheadings and a decimal numbering system. ? A brief analysis of the work performance problems in ONE of the departments in your selected company ? Your research findings and analysis Based on the secondary research on your selected organisation and with the support of facts and relevant theories/ concepts, develop individual staff for efficient and effective performance from the following aspects. Question 1 (LO 4) Based on your company case, identify and explain.

THREE major employee performance problems faced by your company in ONE of the departments in the last 12 months. Suggest the BEST performance appraisal (PA) process and methods that can be used for ONE of the positions in this department to minimise the employee performance problems in the next 12 months. Include in your answer the PA steps, methods, data to be collected, and stakeholders involved. (Word limit: 850-1000 words) Question 2 (LO 4) Develop a training programme that would improve the performance of the job holders who perform in the position discussed in Question 1,

above. Include in your training programme: • Training need analysis/ TNA that you would use to identify training needs, objectives, and content: Organisational analysis (OA), task analysis (TA), person analysis (PA) • Training title, content, target trainees, resources, and arrangement needed for such training programme • Training delivery and methods • Training evaluation to assess the effectiveness of this training programme. (Word limit: 850-1000 words) 3. Conclusions (Word limit: 500 – 600 words) (Notes: This section draws conclusions based on the findings, and must include a clear analysis of the actual or potential impact of the findings. Avoid repeating findings.) 17 DBN 507 Team Management and Cooperation -

General instructions for Assessment 2

Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan References (Notes: ? Place the references on a new page ? This section gives the full detail of any source of information quoted or referred to in the report. ? Give all references in correct APA style. ? Provide at least 4 reputed, academic/ research based, and updated sources (e.g., textbooks, journals, newspapers, company or government’s documents such as reports and officialwebsites) 18 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan DBN 507 Assessment 2 - Task 1: Individual Research Project Report – Rubric (total: 30% or 60 marks) Student Full Name:

_____________________________ Student I/D: ___________________Assessor: ____________________Total Mark Awarded:_________/ 60 marks 0-1 mark (Poor) 2 marks (Average) 3 marks (Good) 4 marks (Excellent) Marks awarded and comments 1. Executive summary ? No or poorly done executive summary of the main text of the report (less than 100 or more than 120 words). ? Missing 4+ elements, such as the report’s purpose, scope, methods, findings and conclusions. ? Provides a general and brief summary of the main text of the report (less than 100 or more than 120 words). ? Missing 3+ elements, such as the report’s purpose, scope, methods, findings and conclusions. ? Clearly provides a brief summary of the main text of the report (100-120 words). ?

Missing 1-2 elements, such as the report’s purpose, scope, methods, findings and conclusions. ? Clearly and concisely gives a brief summary of the main text of the report (100-120 words). ? Include all the report’s purpose, scope, methods, findings and conclusions. / 4 marks 0-2 marks (Poor) 3-4 marks (Average) 5- 6 marks (Good) 7-8 marks (Excellent) Marks awarded and comments 2. Introduction ? Neither implicit nor explicit reference is made to the topic or purpose of the report. ? Missing 4+ elements, such as the purpose of the report, overview of the key points covered in this report, company background, nature of the business, organisational culture, organisational structure including HR department, major products/ services, as stated in the given template. ? Gives reader(s) basic information on the general subject of the paper. ? Missing 3+ elements, such as the purpose of the report, overview of the key points covered in this report, company background, nature of the business, organisational culture, organisational structure including HR department,

Executive Summary

major products/ services, as stated in the given template. ? Clearly gives an attention getter that grabs the reader and the groundwork is laid as to the direction of the research. ? Missing 1-2 elements, such as purpose of the report, overview of the key points covered in this report, company background, nature of the business, organisational culture, organisational structure including HR department, major products/ services, as stated in the given template. ? Clearly and concisely gives an attention getter that grabs the reader and the groundwork is laid as to the direction of the research. ? Include purpose of the report, overview of the key points covered in this report, company background, nature of the business, organisational culture, organisational structure including HR department, major products/ services, as stated in the given template.

/ 8 marks 19 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 3 (Individual Case Study Assignment – Tasks 1 & 2: 50%) Prepared by KTan 3. Findings 0-7 marks (Poor) 8-14 marks (Average) 15-21 marks (Good) 22-28 marks (Excellent) Marks awarded and comments ? Written concisely using complete sentences ? Arranged in a logical order Contain factual information grouped under sub-headings ? An analysis of the performance related problems faced by the organisation Question 1: Suggest the BEST performance appraisal (PA) process and methods that can be used for ONE of the positions in this department to minimise the employee performance problems in the next 12 months. Include in your answer the PA steps, methods, data to be collected, and stakeholders involved.

(at least 5 key points) (12 marks) Question 2: Develop a training programme that would improve the performance of the job holders who perform in the position discussed in Question 1, above (at least 5 key points) (12 marks) ? Exhibition has no logical sequence and the focus is unclear. No signpost were used to connect ideas. ? Information provided appear to have no direction, with subtopics appearing disjoined. ? Research selected is not relevant to the argument or is vague and incomplete – components are missing or inaccurate or unclear. Theory is not relevant or only relevant for some aspects; theory is not clearly articulated and/or has incorrect or incomplete components.

Relationship between theory and research is unclear or inaccurate, major errors in the logic are present. ? Information is inaccurate and/or significantinformation is missing. ? Did not cover or covered a poor business environment analysis ? Covered less than 3 key points per question. Little relevant information was provided. ? They are not evidenced with facts and quality sources. ? No evident of proper grouping of key points using subheadings. ? Exhibition has a clear introduction and conclusion. ? Insufficient signposts were used to connect ideas. ? There is a basic flow from one section to the next, but not all sections or paragraphs follow in a natural or logical order ? Research is relevant to the argument and is mostly accurate and complete – there are some unclear components or some minor errors in the method, results orimplications.

Theory is somewhat relevant and generally described, some components may not be present or are unclear. Connection to theory is mostly clear and complete, or has some minor errors. ? Information is accurate and covers the major issues surrounding the topic. ? Covered an acceptable external business environment analysis ? Covered at least 3 key points per question. All major sections of the pertinent content are included, but not covered in as much depth, or as explicit, asrequired. ? They are evidenced with little facts and quality sources. ? Some evident of proper grouping of key points using sub-headings. ? Exhibition is presented logically and has a clear focus. ? Some signposts were used to connect ideas and overall transition is somewhat smooth. ? The summary flow from general ideas to specific conclusion.

? Transactions tie sections together, as well as adjacent paragraphs. ? Research is relevant to the argument and is mostly accurate and complete – there are some unclear components or some minor errors in the method, results orimplications. Theory is relevant and accurately described, some components may not be present or are unclear. Connection to theory is mostly clear and complete, or has some minor errors. ? Information is accurate and relevant. Details and examples are used. ? Covered a good external business environment analysis ? Covered at least 4 key points per question. They are clearly and extensively discussed in terms of scope and depth. ? They are evidenced with some facts and quality sources.

? Key points covered are grouped properly using sub-headings. ? Exhibition is focused, logical and ideas are presented in a wellorganised sequence. ? Appropriate use of signposts connect ideas and overall transition is excellent. ? The summary flow from general ideas to specific conclusion. ? Transactions tie sections together, as well as adjacent paragraphs. ? Research selected is highly relevant to the argument, is presented accurately and completely – the method, results, and implications are all presented accurately. Theory is relevant, accurately described and all relevant components are included. Relationship between research and theory is clearly articulated and accurate. ? Information is accurate and relevant.

? Details and examples are carefully chosen to make the exhibition moremeaningful. ? Excellent scope and depth of external business environment analysis ? Excellent scope and depth of coverage of at least 5 key points per question with clearly, extensive, and concise discussion. ? They are well-evidenced with facts and quality sources. ? Key points covered are grouped properly using excellentsub-headings. / 28 marks 20 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 3 (Individual Case Study Assignment – Tasks 1 & 2: 50%) Prepared by KTan 0-2 mark (Poor) 3-4 marks (Average) 5-6 marks (Good) 7-8 marks (Excellent) Marks awarded and comments 4. Conclusions ? Conclusion may not be clear and the connections to the research are incorrect or unclear or just a repetition of the findings without explanation. ? Underlying logic has major flaws; connection to position is not clear.

? Conclusion is stated in general and it shows some connections to research and position. However, some aspects may not be connected or minor errors in logic are present. ? The report provides concluding remarks that show an analysis and synthesis of ideas occurred. ? Some of the conclusions, however, were not supported in the body of the report. ? The conclusion answered the essential question with little evidences examined in the findings. ? Conclusion is clearly stated and connections to research and position are mostly clear, some aspects may not be connected or minor errors in logic are present. ? The conclusion answered the essential question with some valid evidences examined in the findings.

? Conclusion is clearly stated and connections to the research and position are clear and relevant. The underlying logic is explicit. ? The conclusion answered the essential question with valid and convincing evidences examined in the findings. / 8 marks 0-3 marks (Poor) 4-6 marks (Average) 7- 9 marks (Good) 10-12 marks (Excellent) 5. Writing and format ? Report cover page (1 mark) ? Table of content (1 mark) ? expression (conciseness, clarity and using own words) ? grammar, spelling, punctuation ? correct layout and formatting ? clear, attractive, easy to read, paragraph spacing, professional ?

in-text citations and reference list ? appendixes (if any) ? Page limit (Be a total of 2500-3000 words, excluding the supplementary sections) ? Not following properreport format ? Paper is poorly organized and difficult to read – does notflow logically from one part to another. ? There are several spelling and/or grammatical errors; technical terms may not be defined or are poorly defined. Writing lacks clarity and conciseness. ? Lack of support with in-text citations and references. Applied less than 2 reputed, academic/ research based, and updated sources ? Word limit: Less than 1500 or more than 4000 ? Follows report format but not accurately done ? Paper is generally well-organized and most of the argument is easy to follow. ? There are only a few minor spelling or grammatical errors, or terms are not clearly defined.

Writing is mostly clear but may lack conciseness. ? Support with some in-text citations and references. Applied less than 3 reputed, academic/ research based, and updated sources ? Word limit: 1500-1999 or 3501-4000 ? Follows report format but not accurately done ? Paper is generally well organized and most of the argument is easy to follow. ? There are only a few minor spelling or grammatical errors, or terms are not clearly defined. Writing is mostly clear but may lack conciseness. ? Support with some in-text citations and references. Applied less than 4 reputed, academic/ research based, and updated sources ? Word count: 2000-2499 or 3001-3500 ? Paper is coherently organized and the logic is easy to follow.

There are no spelling or grammatical errors and terminology is clearly defined. Writing is clear, concise, and persuasive and support with sufficient in-text citations and references. Applied 4+ reputed, academic/ research based, and updated sources ? Word count: 2500-3000 / 12 marks Note: If a tutor perceives a student has done sufficiently more work to be awarded a mark higher than the lower grade boundary but not enough to award a mark at the higher grade boundary, then a tutor may award a ½ mark between grade boundaries. If done so it is done at a lecturer’s discretion. i.e., for a max 4 marks, the marks of 0.5 or 1.5 or 2.5 or 3.5 may be awarded. 21 DBN 507 Team Management and Cooperation – Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan DBN 507 Assessment 2 Task 2: Individual Research Project Oral Presentation (20% or 40 marks) due in Week 9 LO 5 – Promote a positive workplace and team culture Instructions:

Question 3 Based on your secondary research from at least 3 relevant, reputed and updated sources (e.g., textbooks, journals, newspapers, company documents) and research findings in Task 1, above: Develop a TEAM DEVELOPMENT ACTION PLAN that include the following aspects to promote a positive workplace and team culture for efficient and effective performance in your selected organisation: a) Suggest, with justification, the BEST method to build teamwork culture in ONE of the departments in your selected organisation in the next 6 months. Be specific about: • which type of team(s) you would suggest to develop in this department, • what method would you use to develop such team and why, • how and when it can be implemented, • who should be involved and what resources are needed, and • time frame of your action plan

what potential challenges you may face when implementing this plan. Justify your suggestions with relevant theories/ concepts and specific examples. LO 5 b) Include in your team development plan, THREE intrinsic and THREE extrinsic rewards that should be in place to support your team development effort discussed in Q3(a), above. LO 5 After completing your research on Question 3, prepare to present your research findings orally using the following guidelines. 1. Each individual presentation should: ? Be 10 minutes (plus or minus 2 minutes) ? Be supported by power point slides, covering the following content: Slide #1: A main research question and student’s name and I/D Slide #2: Brief background of the company Slide #3: Your suggested Team Development Action Plan – title, importance, objectives Slide #4, 5, 6, 7 (Your answer for Question 3 (a), below) a) Suggestion, with justification and examples, on the BEST method to build teamwork culture in ONE of the departments in your selected organisation in the next 6 months: ? which type of team(s) you would suggest to develop in this department,

? what method would you use to develop such team and why, • how and when it can be implemented, • who should be involved and what resources are needed, • time frame of the action plan, and ? what potential challenges you may face when implementing this plan. 22 DBN 507 Team Management and Cooperation – Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan Slide #8, 9 (Your answer for Question 3 (b), below) b) Suggest with justification and examples, THREE intrinsic and THREE extrinsic rewards that should be in place to support your team development effort discussed in Q3(a), above. Slide #10: Conclusion Slide #11: Reference List 2. At the end of the presentation, please be ready to answer any questions raised by the audiences including your tutor to demonstrate your understanding of the topic.

3. Read Task 2 marking guide, below, in order to understand the expectations. 4. Rehearse prior to the presentation and dress professionally for the presentation. 5. Student who failed to delivery on the scheduled date/ time with valid reason(s) and prior approval from the tutor will be awarded a ZERO mark. 6. TWO assessors, including your lecturer, will co-evaluate the presentation using the following assessment rubric. 23 DBN 507 Team Management and Cooperation - Term 1, 2018 Assessment 2 (Individual Research Project – Tasks 1 & 2: 50%) Prepared by KTan DBN 507 Assessment 2 - Task 2 (Individual Research Project Oral Presentation – 20% or 40 marks) LO 4 (a, b) due in Week 9 - Rubric Assessor Name: Student Name: Student ID: Total marks: /40 marks 0-1 mark (Poor) 2 marks (Average) 3 marks (Good) 4 marks (Excellent)

Marks awarded and comments 1. Introduction Presenter did not introduce essential question Presenter introduces essential question Presenter clearly introduces essential question Presenter powerfully introduces essential question /4 marks 2. Body language: ? Eye contact ? Hand gestures ? Appearance and rapport with audience ? Presenter makes little eye contact and hand gestures. ? Presenter appearance and/or gestures distracted from the presentation.

? Presenter makes some eye contacts with audience and uses some hand gestures. ? Presenter is appropriated dressed and has good posture. ? Presenter makes eye contacts with audience and uses some hand gestures frequently. ? Presenter appears to be confident, is appropriate dressed, has good posture, and is somewhat engaging. ? Presenter maintains eye contacts with audience and uses hand gestures as appropriate. ? Presenter appears to be confident and at ease, is enthusiastic, is appropriately dressed,

has good posture, and engages audience. /4 marks 3. Voice projection and delivery: ? Pronunciation ? Tone and pitch ? Volume ? Pace and pause Presenter is difficult to hear and understand. Appears to be reading the presentation. Overall voice projection is not attractive in terms of tone, volume, pace, pitch and pauses. Presenter can be heard but appeared to memorise words in his/her delivery. Overall voice projection is average in terms of tone, volume, pace, pitch and pauses. Presenter speaks clearly and loud enough to be heard and use own words in his/her delivery.

Overall voice projection is good in terms of tone, volume, pace, pitch and pauses. Presenter speaks clearly, naturally, and loud to be heard with excellent pace. Overall voice projection is excellent in terms of tone, volume, pace, pitch and pauses. /4 marks 4. Organisation and focus Exhibition has no logical sequence and the focus is unclear. No signpost were used to connect ideas. Exhibition has a clear introduction and conclusion. Insufficient signposts were used to connect ideas. Exhibition is presented logically and has a clear focus. Some signposts were used to connect ideas and overall transition is somewhat smooth. Exhibition is focused, logical and ideas are presented in

well-organised sequence. Appropriate use of signposts connect ideas and overall transition is excellent. /4 marks 0-1 mark (Poor) 2- 3 marks (Average) 4 marks (Good) 5 marks (Excellent) Marks awarded and comments 5. Information -quality of the content and analysis of Q3(a) Information is inaccurate and/or significant information is missing. Less than 2 key points were discussed. Information is accurate and covers the major issues surrounding the topic. At least 3-4 key points were discussed. Information is accurate and relevant. At least 4 key points were discussed. Details and examples are used. Information is accurate and relevant. 5+ key points were discussed. Details and examples are carefully chosen to make the exhibition more meaningful. /5 marks 6. Information -quality of the content and analysis of Q3(b) Information is inaccurate

and/or significant information is missing. Less than 2 key points were discussed. Information is accurate and covers the major issues surrounding the topic. At least 3-4 key points were discussed. Information is accurate and relevant. At least 4 key points were discussed. Details and examples are used. Information is accurate and relevant. 5+ key points were discussed. Details and examples are carefully chosen to make the exhibition more meaningful. /5 marks 0-1 mark (Poor) 2 marks (Average) 3 marks (Good) 4 marks (Excellent) Marks awarded and comments 7. Conclusion Presenter did not answer the essential question or it is not based on evidence. Presenter did not answer the essential question with some evidences.

Presenter did not answer the essential question with valid evidences. Presenter did not answer the essential question with valid and convincing evidences. /4 marks 8. Visual aids (power point slides) and referencing (intext citations and reference list) Visuals are sloppily executed and/or contain information not relevant or meaningful to the topic. No referencing Visuals can be seen clearly and convey relevant and accurate information about the topic. Some referencing but not accurately done. Visuals are competently executed, used to complement the information, and make the exhibition more interesting.

Good referencing but not accurately. Visuals are skilfully executed, effectively incorporated into the exhibition, and are used to make the exhibition more meaningful. Excellent referencing done accurately. /4 marks 9. Questions & answers Presenter is unable to answer the questions. Presenter recognised the thrust of the questions and attempts to answer them. Presenter recognised the thrust of the questions and answers them clearly. Presenter recognised the thrust of the questions and answers them thoroughly with evidence. /4 marks 0-½ mark (Poor) 1 mark (Average) 1½ marks (Good) 2 marks (Excellent) Mark

Task 1: Individual Research Project Report

Description of Food Stuff Retail Company It is group of Two New Zealand Grocery and Liquor Retailers co-operative company. It collectively control estimated 52% of the New Zealand grocery market. The Present CEO of Company is Steve Anderson It is indulged in Grocery and Liquor Retailers business. It has complex business structure and more decentralized.

Foodstuffs is led by CEO Steve Anderson, and employs more than 1,700 people  in its business

Overview of presentation

it finds the process issues which is faced by Food Stuff company The training need analysis is taken to mitigate absenteeism issue in the process of business.Intrinsic and extrinsic rewards are undertaken to motivate employees.Action plan and resources required for training need analysis have also been described.Organizational culture and key points 

Aim- promote the overall sales and market share.Objective- Offer extensive services to clients. .Mission- deliver exceptional food services to people in New ZealandersEmployees oriented team Culture

Motivation- Use of extensive reward system to promote employees.Team development-Strengthen the team work to create synergy in busienss.Performance improvement- Improve the learning and implement proper action plan for employees.

Performance Appraisal method

Setting standards targets Establish effective communication channel Action plan Comparison  program

Action plan

 Preparation for the work agenda for employees.Arrangement of the training and development program Set new standards and oliciesPreparation of Gantt chart for the proper time period.Six to seven month for the completion of the action plan.

Issue of absenteeism in Process working department

1.Increased number of casual vacancy.2.Low productivity due to the leaves 3.Increased business loss due to non-systematic business.

Team development process

HR department and its policies need to be changed for mitigating this absenteeism issue.Provide clear HR policies and employees rogram.Setting of penalties and charges for casual leaves without prior intimation.The Action plan would take around 6 months.

Training need analysis

Implement proper coaching and training program.Arrangement of On-job leaning program.Promote the Harmony and enthusiasm to reduce this absenteeism issues.Training  program and motivation There are four stages of training program for mitigating the issues. 

Resources required for the new team development There will be following resources required to mitigate the issues.Capital Human resources management Team development experts On job learning process 

Machines and new learning programs

Set new rules and policies.Intrinsic and extrinsic reward system Intrinsic rewards includes personal achievement, promoting mployees, and giving dip and bonus to employees.Extrinsic rewards- It includes all the tangible rewards for complying with the new standards to employees by their supervisors.Challenges faced by Food stuff in new training and development plan 

Arrangement of resources.

Hiring of experts. Development of On-job Learning program.Pursue employees towards the changes.Tracking skills of employeesProcess conflicts

Conclusion

Implementing of the  Kirkpatrick model  will assist organization to asses the outcomes.Realize, behavior, learn and results would be the core output of this training need analysis.Assessment of the training need analysis will be required to promote the busienss.

References

Rosen, C. C., Kacmar, K. M., Harris, K. J., Gavin, M. B., & Hochwarter, W. A. (2017). Workplace politics and performance appraisal: A two-study, multilevel field investigation. Journal of Leadership & Organizational Studies, 24(1), 20-38.

Ross, J. E. (2017). Total quality management: Text, cases, and readings. Routledge.

Tweedie, D., Wild, D., Rhodes, C., & Martinov?Bennie, N. (2017), How Does Performance Management Affect Workers? Beyond Human Resource Management and Its Critique. International Journal of Management Reviews.

Pollitt, C. (2018). Performance management 40 years on: a review. Some key decisions and consequences. Public Money & Management, 38(3), 167-174

Vatankhah, S., Javid, E., & Raoofi, A. (2017). Perceived organizational support as the mediator of the relationships between high-performance work practices and counter-productive work behavior: Evidence from airline industry. Journal of Air Transport Management, 59, 107-115.