You have two members of your project team that do not seem to be working effectively; first there is Tom who is a new graduate with very limited work experience who comes to work late, goes early and spends much of his day talking and surfing the Internet; Tom has not responded to your suggestions he gets down to work.
Secondly, there is Harriet who is an experienced project manager with has previously shown considerable levels of skill and ability to work hard, but she has shown no interest in this project and continuously called in sick or claimed she has ‘family issues’. You have attempted to ask her to focus on the project in hand but without any improvement being shown.
Critically discuss the role of motivation in project management utilising appropriate theoretical models to identify how project staff can be motivated. Include in your answer a discussion of the way motivation develops and the role of leadership and communication in this process. The focus of your answer must be on your own organisation (or one that you have worked within) and ways that you might deal with Tom and Harriet.