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HAT303 Accommodation Management

tag 0 Download 10 Pages / 2,302 Words tag 21-08-2021
  • Course Code: HAT303
  • University: Kaplan Business School
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  • Country: Australia

Question:

The McQuarrie hotel had been a landmark mid-size hotel (280 rooms) in Sydney for over 20 years.
Following the successful sale of the hotel the new owners have decided to engage a consultant to
revitalise the hotel to meet current and future customer needs. The Hotel has maintained success in the past however confronted with a dynamic environment the hotel requires continual analysis and
improvement.
 
You and your organisation have been successful in gaining the consultancy for the McQuarrie hotel. Your task now is to examine a number of areas to help the new owners make a successful and profitable hotel.

Task 1: The new owner is excited about new and modern systems that are available within the industry
and has requested you to highlight new systems that will enhance the customer’s experience, provide
organisational efficiency from a staff and systems perspective and improve profitability.
Task 2: will be to evaluate a number of new customer sectors (e.g families, corporate clients, leisure
guests, international tourists etc.) and identify what provisions within the accommodation facilities and
services would need to be provided to each sector. 
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My Assignment Help (2021) Accommodation Management [Online]. Available from: https://myassignmenthelp.com/free-samples/hat303-accommodation-management/new-system-enhancing-customer-experience.html
[Accessed 03 December 2022].

My Assignment Help. 'Accommodation Management' (My Assignment Help, 2021) <https://myassignmenthelp.com/free-samples/hat303-accommodation-management/new-system-enhancing-customer-experience.html> accessed 03 December 2022.

My Assignment Help. Accommodation Management [Internet]. My Assignment Help. 2021 [cited 03 December 2022]. Available from: https://myassignmenthelp.com/free-samples/hat303-accommodation-management/new-system-enhancing-customer-experience.html.


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