Define and explain the following terminologies:
Business intelligence (BI);
Management information systems;
MIS and DSS;
Data and text mining;
Suggest a list of information technology (IT) Key Performance Indicators (KPIs) and outline the advantages and disadvantages associated with IT KPI.
What is SaaS and outline its benefit and disadvantages. Explain your answer.
Study "Business Continuity with Virtualization" in your text book [Chapter 2, IT at Work 2.3] and answer the following questions:
What business risks had Liberty Wines faced?.
How does Liberty Wines’ IT infrastructure impact its competitive advantage?
How did server virtualisation benefit Liberty Wines and the environment?
Study "CASE 2 BUSINESS CASE: Financial Intelligence Fights Fraud" in your text book [Chapter 3] and answer the following questions:
What data and IT problems were limiting FinCEN’s ability to fight financial crime?
Describe the IT upgrades and capabilities needed by FinCEN in order to achieve its mission.
On what does financial intelligence depend?
Why is the ability to identify patterns and relationships critical to national security?
Research recent financial crimes that FinCEN has detected and disrupted. Explain the role of data analytics in crime detection.
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