The Commonwealth Government of Australia is launching ‘My Health Record’ a secure online summary of an individual’s health information.
Available to all Australians, My Health Record is an electronic summary of an individual’s key health information, drawn from their existing records and is designed to be integrated into existing local clinical systems.
The ‘My Health Record’ is driven by the need for the Health Industry to continue a process of reform to drive efficiencies into the health care system, improve the quality of patient care, whilst reducing several issues that were apparent from the lack of important information that is shared about patients e.g. reducing the rate of hospital admissions due to issues with prescribed medications. This reform is critical to address the escalating costs of healthcare that become unsustainable in the medium to long term
Individuals will control what goes into their My Health Record, and who is allowed to access it. An individual’s My Health Record allows them and their doctors, hospitals and other healthcare providers to view and share the individual’s health information to provide the best possible care.
Complete the Following
You are a Systems Analyst that is part of a project that is being currently being proposed, ‘My Health Record’, your task is to develop a Vision Document for this project.
Currently funding is being sought to build the ‘My Health Record’ system. We will assume that the funding has been approved and that you are the business systems analyst assigned to the project.
You are to describe the problem in your own words, and the capabilities and benefits. You need to create a Project Vision Document which contains:
Problem
Capabilities
Benefits
Specific analysis techniques have not been taught yet, so this assignment does not require technical descriptions.
The report is used for the description of the My Health Record System. The system is to be implemented in Australia which would help the people in Australia to receive treatment with a reduced expense (Phillips, Nagle & Chakraborty, 2015). Additionally, the system would also help the health organization is reducing the response time for the clients (Kingni et al., 2014). The stakeholder analysis and the use case description has been done in the report.
This part of the report consists of the analysis of the stakeholders of the system for my health record (Dennis, Wixom & Tegarden, 2015). According to the power and association with the systems the stakeholders of the system can be divided into Internal-Operation, Internal-Executive, External-Operation, and External-Executive.
Figure 1: Stakeholder Map
Source: (created by Author)
The stakeholder descriptions have been provided in the table below:
|
Stakeholder |
Description |
|
Government of Australia |
The government of Australia is the main stakeholder of the system, they would directly linked with the development of the system of the healthcare and the health of the area would be depending on the development of the system. However the government would not be involved with the systems and hence they are categorized as the external executive stakeholders of the information system (Shao et al., 2015). |
|
Hospital Owners |
The owners of the hospitals would be external executive stakeholders as the owners are the ones that would be responsible for the business of the hospital. The business would also affect their reputation. Hence they are very in context of the system design. However they do not have any direct involvement with the system and hence they are the external executive stakeholders of the system. |
|
Investors |
The investors would also invest in the system to incur some type of benefits from the investment they are making for the deployment of the system. Hence, the system deployment would be affecting the investor as well. However the investor would be not associated with the system directly and they would be considered as the external executive of the systems. |
|
Board of directors |
The board of directors would be executive stakeholders of the systems. They would be taking all the major decisions of the system and also would be controlling the major operations of the system. Hence they are internal executive stakeholders of the system. |
|
Medical Board |
The medical board would be taking all the important decisions about the medical operation and also update the medicine information for the hospitals individually. They would be linked directly to the systems and hence they can be considered as the internal executive stakeholders of the system. |
|
System administrator |
The system administrator would be an internal stakeholder of the system. He would be responsible for handling and monitoring all the major operations of the system. Hence the system Administrator is considered as the main internal executive stakeholder of the system. |
|
Customer |
The customers of the system would be main stakeholders for whom the system is being implemented. The customers would be served by the system directly. All the information of the customers would be stored in the system. Hence, they are one of the main external operational stakeholders for the system. |
|
Doctors |
The doctors would also be associated with the system. The doctors would be fetching information from the system about the patients. Hence they can also be considered as the external operational stakeholders for the system. |
|
Medical Staffs |
The medical staffs would be entering the data of the customers in the system and hence they would be the external operational stakeholders for the system as they are connected directly to the system. |
|
Nurses |
The Nurses would be updating the data of the customers in the system and hence they would be the external operational stakeholders for the system as they are connected directly to the system. |
|
Technicians |
The technicians would be used for the implementation of the system. They would be responsible for the development of the system. The technicians would be categorized as the internal operational stakeholders of the system. |
|
Technical staffs |
The technical staffs would be supporting the staffs of the system and they would only be required when the staffs would face difficulty in accessing the systems. However they too have to be categorized as the internal stakeholders of the systems. |
Questionnaires Introduction Statement
The questionnaires are directed to the doctors in the system (Missonier & Loufrani-Fedida, 2014). The feedback from the system would provide an efficient insight to the possible updating required by the system (Chitchyan et al., 2015).
Questionnaire
The following questionnaires would be used:
- How would rate the system?
- What according to has been the best aspect of the system?
- Has the implementation of the system accelerated the process of treatment of the patient?
- Has the system benefited the organization financially?
- Has the system put any effect on the cost of treatment for the patients?
- How do your patient respond to the system that has been implement?
- What are major drawbacks of the system?
- What possible solution would you suggest for the systems?
- Has the new system improved the situation?
- What were the main drawback of old system?
Figure 2: Use case of My Health Record
Source: (created by Author)
|
Use case |
Use Case Actors |
|
Register to the system |
System Administrator |
|
Staff Log in |
Staffs |
|
Register patient |
Staffs |
|
Register patient medical story |
Staffs |
|
View patient information |
Doctors |
|
View medical history |
Doctors |
|
Maintain hospital information |
Staffs |
|
Log in to the medical system |
Patients |
|
Fix appointment |
Patients |
|
Provide treatment |
Patients, Doctors |
|
Make payment |
Staffs, Patients |
|
Use case |
Brief Use Case Description |
|
Register to the system |
The staffs would be registered to the system by the system administrator. |
|
Staff Log in |
The staffs can log in to the system by using the log in credentials stored in the system. |
|
Register patient |
The patients are registered to the system by the staffs |
|
Register patient medical story |
The details of the medical history would be stored in the system by the staffs as the medical story of the users. |
|
View patient information |
The information about the patient would be available to the doctors from the system. |
|
View medical history |
The medical history of the patients would provide the doctors with the information about the medical perspective of the patients to diagnose the patients successfully. |
|
Maintain hospital information |
The information about the hospitals would be edited and updated by the staffs of the hospitals regularly. |
|
Log in to the medical system |
The patients would also be allowed to log into the system by using their individual systems. |
|
Fix appointment |
They would able to fix appointments with the doctors to express their concern. |
|
Provide treatment |
The doctors would be able to provide treatment to the patients for those who have booked appointment with the particular doctor. |
|
Make payment |
The patient would be making the payment through the system. |
|
|
Fix Appointment |
|
|
Event Trigger: |
The patient selects the doctor and fixes an appointment with the doctors. |
|
|
Brief Description: |
The patients would able to fix appointments with the doctors to express their concern. |
|
|
Actors: |
Patients, Doctors |
|
|
Related Use case: |
Patient Log in |
|
|
Stakeholders: |
System, Staffs |
|
|
Precondition: |
The patient have to be logged into the system to be able to view the available doctors for their check-up. |
|
|
Post conditions |
The post condition is the patient would be receiving treatment. |
|
|
Flow of activities: |
Actor |
System |
|
1. Log in to the system 2. Check doctors 3. Select doctor 4. Fix appointment |
1. The system would check the user credentials 2. The system would provide the list of available doctors 3. Redirect to the fix appointment option. 4. Confirm appointment |
|
|
Exceptions: |
1. The user details are not registered into the system 2. No doctor is available. |
|
Chitchyan, R., Rashid, A., Sawyer, P., Garcia, A., Alarcon, M. P., Bakker, J., ... & Jackson, A. (2015). Survey of aspect-oriented analysis and design approaches.
Dennis, A., Wixom, B. H., & Tegarden, D. (2015). Systems analysis and design: An object-oriented approach with UML. John wiley & sons.
Kingni, S. T., Jafari, S., Simo, H., & Woafo, P. (2014). Three-dimensional chaotic autonomous system with only one stable equilibrium: Analysis, circuit design, parameter estimation, control, synchronization and its fractional-order form. The European Physical Journal Plus, 129(5), 76.
Missonier, S., & Loufrani-Fedida, S. (2014). Stakeholder analysis and engagement in projects: From stakeholder relational perspective to stakeholder relational ontology. International Journal of Project Management, 32(7), 1108-1122.
Phillips, C. L., Nagle, H. T., & Chakrabortty, A. (2015). Digital Control System Analysis & Design. Pearson Prentice Hall.Phillips, C. L., Nagle, H. T., & Chakrabortty, A. (2015). Digital Control System Analysis & Design. Pearson Prentice Hall.
Shao, S., Khreishah, A., Ayyash, M., Rahaim, M. B., Elgala, H., Jungnickel, V., ... & Freund, R. (2015). Design and analysis of a visible-light-communication enhanced WiFi system. IEEE/OSA Journal of Optical Communications and Networking, 7(10), 960-973.
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