Characteristics of a Manager
Write an essay on Management and Organization.
It is not easy to maintain an organization in an old way. The days of 80's and 90's are out of date right now. Science has given the world an enormous changed environment which has been the part of everyone's life. So it must be followed in every aspect of our life we must remain up to the date, all the new information about different things must reach the field of our knowledge. Here, in this case, an organization called Golden-tone Telecommunication had some issues about their existence in the current market. The chairperson of this particular organization is extremely concerned about this issue as he is the face of the organization. Nevertheless, whatever the issues are, there is a process of being a good efficient manager of any organization. It is called leadership. A manager of any company must be a good effective leader who leads the company and will not rule it. There are lots of processes by which an organizational environment can be maintained. It has to be learned very quickly by the head of any organization or any company. By following the best efficient process of managing an organization, one can achieve organizational goal quickly.
Creativity
It is a characteristic which separates the good from excellent. Creativity is mainly the spark of any work or any human being or any other thing that can capture people's attraction. It is mainly called as the innovation which can make a huge difference in any work (Randall 2005).
Structure
It can be considered as the outline of anything. It can also be viewed as the shape of any organization or a company or any other thing. It is the limitation or the boundary of any work that provides the particular field to work on.
Knowledge
Having thorough knowledge about everything is essential. It must not be limited by the mind of the manager or leadership of the organization (Tracy 2014). It must be distributed among the employees who are working hard for the organizational success. It is the leader's duty to do the needful.
Commitment
A manager must be the active part of every success as well as the failure of the organization. He/she must give the full commitment to the company. It’s the commitment of the manager which pulls the team forward during the time of hard works (Vitale 2003).
Reasons for a Manager to Act like a Leader
Versatility
There are two main things that a manager must have in his/her characteristic; those are Flexibility and Versatility (Flexibility Over Stability 1999). It can be considered as the speedy responsiveness which helps a work to be done in the shortest period.
Here, in this case, Golden-tone Telecommunication has faced many problems during the change of the market (Leven 2000). The variations in the market wouldn't affect the organization at all in the time of 80’s and 90’s. Steve Wright, the manager of the company, also has the mentality like the old managers who always tries to manage everything rather than leading. Leadership is the process by which a leader leads the company to achieve the necessary goal. The friendly environment in a company is desirable. It helps the employees to work more efficiently under the supervision of the leader. The leader always tries to take the organization to the highest level of success by updating him/herself all the time. These are the reasons why a manager of an organization must act like a leader (Cotton, Falvey and Kent 2000). It will help GT also if this happens.
Consistency
The consistency fact is one of the most crucial facts that a leader should have. By setting the example of credibility and fairness, the entire working team will be motivated and will try to do it in the same way (Credibility 2008).
Honesty
It is another characteristic which addresses the obstacles rather than avoiding it. The honesty of a leader also allows the better growth and assessment.
Direction
A perfect direction to achieve the desired goal is one of the main characteristics of a leader. A good leader can make some effective change by seeing what can be done and what can be managed to reach the goal.
Conviction
A strong vision to see it all the way long is one of the essential characteristics of a leader. A leader can be the motivation for all the employees by showing the dedication for the given work.
Flexibility
Every problem doesn't demand the same solution for itself. By flexible to new methods and open minded to consider the questions the path is opened up that the problem can be solved in the most efficient and updated way. It will set a good example for the team and reward it with good ideas is well.
Leadership is the process where leader shows us the process of work by doing it him/herself initially. Here are some points that will define leadership in the best efficient way.
Characteristics of a Leader
Providing independence to the employee
The freedom for the employee and encourage them to speak up in different situation can identify successful leadership
Decision making
Successful leaders are expert in decision making (Medical Decision Making Reviewers 2014, 2015). The right decision in the right situation redefines the leadership in a perfect way.
Make people to think
A real leader will make the employees think in every kind of situation. They always try to teach them that if they are not thinking, they are not learning, and if they are not learning, they don't get the scope to grow up which can make the employees inefficient in their field of work.
Leading from the front
It is the most noticeable quality of a good leader which can describe the whole scenario of a perfect leadership.
Taking the example of Apple Inc Steve Jobs has been the perfect leader of the company rather than the chairperson (Congdon 2001). He has provided the entire possible friendly situation for which the organization is one of the top companies all around the globe.
Golden tone telecommunication, being one of the most prolific and renowned technological companies has always maintained a healthy and proper strategic or organizational structure. From the various internal statistics of the chosen company and some of the external surveys, it is quite clear that they maintain a hierarchical structure (Dittenbach, Rauber and Merkl 2002). In this structure, every employee and other workers including the management of the company are subordinated to each other except one person. That one person can regard as the central leader or the controller of the whole organization. Geometrically this structure is very much identical to a triangle or to be more précised it looks like a pyramid on the top of which stays the leader or the founder, here Steve Wright, the leader or the CEO of the company Golden Tone Telecommunication. Similarly apart from this structure, there are many organization structures followed by other successful companies. Among them, one of the most important structures is the flat organizational structure (Galdiano 1989). Contradictory to the hierarchical structure this structure is flatter, and the employees of the organization are not subordinated to each other at all, but they perform their tasks individually, and everyone has their freedom and space. Here the employees are allowed to make some decisions which mean this organizational structure provides the employees the decision-making ability or power. There are some specific differences between these two organizational structures, for example as mentioned above the former is more like a pyramid and each employee are subordinated to each other. On the other hand in the case of the flat structure, the structure is more like flat, and none of the employees are bound to be subordinated to each other. In the hierarchical structure, the leader or the CEO of the company is the head or the controller of the whole organization. On the other hand in a flat structure though the leader of the organization remains the original controller still the management of the company has the right to take the decisions, and even the workers are allowed to take some decisions. Both the structures have their advantages and disadvantages, and also they have their value to the organization as a whole. The organization chooses the structure in accordance with their requirements. For example, in the flat structure, though the employees have the right to take some decisions they don't have any particular boss to report which causes trouble for them sometimes. O the other hand in the hierarchical structure the employees have a particular boss to report. So whenever they need any help, they can get it from their superior or boss (Millar, Yu and Alanguilan 2012).
Successful Leadership
An organizational structure is a crucial part of a company to achieve their organizational goal. The organizational structure must be more responsive to reach the company for the top position among other companies. The management structure of Golden-tone Telecommunications PLC (GT) can maintain the management decisions (Cross 2002). By an organizational structure, the telecommunication company can concern about their employees or workers that how efficient they can take their decisions and reacts to the various objectives.
Golden-tone Telecommunications PLC (GT) may use flatter organizational structure to fix their manpower issues. Small companies are used this because of lack of manpower. There also have some senior management employees such as marketing, sales, and finance. Without joining additional employees, the executives can handle the total workload.
Better Communication
To maintain the top position, a company must be concerned about their communication approaches. Small companies easily communicate with their employees. Larger companies have to face some challenges to maintain consistent communication and accurate information (Rosner, Halcrow and Levins 2001). Communication can be formal as well as informal and have the ability to receive immediate feedback.
Organizational Flexibility
To implement a strategic management plans, each organization like Golden-tone Telecommunications PLC (GT) have to use fewer levels between their managers and employees (David 2005). By these process managers of a company can observe the progress towards organizational goals and objectives.
Organizational Response
Large organizations have many management levels. Those organizations do not give strategic responsibility to their lower-level managers. They do not make any decisions to make a strategy. But by using a flatter organizational structure, a company or organization can allow the more latitude to their lower level managers to take strategic decisions.
Share Organizational Goals
Large organizations must have the ability to create an effective communication to achieve organizational goal. For the disconnection between the upper and lower level employees, it is very complex to understand these aims. By using flatter organizational structure, it is possible to include the lower level employees to take the decisions on goal setting process.
Employee engagement
The companies mainly use the flatter organizational structure to make greater use of their employee's skills as well as their knowledge. In a flatter organization, direct mail can be written by a marketing communication specialist (Cook 2008). The specialist has more latitude to take a decision on tragic plans.
Conclusion
The project is all about the various aspects of the company Golden Tone Telecommunication and its leadership quality as well as the leader himself, Steve Wright. After reading the above passages, it must be admitted that the mentioned company is quite impressive with their leadership quality and also the organizational structure they follow is appreciable. The management of the company is aware enough of some internal and external factors like the leadership, employee performance, production procedure and also their environmental analysis, potential competitor analysis, market analysis and many others respectively. They have studied every aspect of the company and has successfully identified the strengths of the company to improve them and the issues or weaknesses to prevent them. Other than these the above report contains the individual capabilities of the leader of the chosen company which is the Golden Tone Telecommunication. To conclude the report it must be admitted that the mentioned company is quite successful with each and every aspect that an organization usually has and also they have set an example for other companies
References
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Dittenbach, M., Rauber, A. and Merkl, D. (2002). Uncovering hierarchical structure in data using the growing hierarchical self-organizing map. Neurocomputing, 48(1-4), pp.199-216.
Flexibility Over Stability. (1999). Science, 283(5402), pp.601o-601.
Galdiano, J. (1989). The efficiency and effectiveness of a flat organizational structure in an academic setting.
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Medical Decision Making Reviewers, 2014. (2015). Medical Decision Making, 35(3), pp.272-274.
Millar, M., Yu, L. and Alanguilan, G. (2012). Superior. New York, NY: Marvel.
Randall, R. (2005). Innovation. Bradford, England: Emerald Group Pub.
Rosner, B., Halcrow, A. and Levins, A. (2001). Communication. New York: McGraw-Hill.
Tracy, B. (2014). Leadership. New York: American Management Association.
Vitale, A. (2003). Manager. Broomall, Pa.: Mason Crest Publishers.
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