You must complete a formal SWOT Analysis for Trader Joes and for Farm Boy to further determine if market entry, competitive advantage and profitability are feasible. Conduct your analysis using factors that are specific to the London market/industry structure (externally) and to Trader Joes organizational resources and capabilities (internally). You must clearly describe how each SWOT category impacts upon potential market entry, level of competitive advantage and level of profitability to be obtained (or not) by Trader Joes as compared to Farm Boy.
Background on SWOT Analysis
As opined by Belton (2017), the business world in the recent times has undergone a substantial amount of change because of the emergence of new kinds of innovative technologies and also the use of a plethora of effective business strategies. Saeidi et al. (2015) argue that the lacuna of the major contemporary organizations is attainment of competitive advantage within the ever competitive business market of recent times. More importantly, it is seen that the ever increasing number of business enterprises has opened a whole new window of choices or options to the customers (Baker & Sinkula, 2015). The net result of this is the fact that the organizations are facing a fierce competition within the business market not on a national level but at the same time on the international level as well.
Another important trend which is noticed within the contemporary business world is the fact that the various organizations often conduct regular audits of the business environment in which they are operational. As stated by Schilke (2014), this is important since it not only provides an insight to the organizations regarding the threats and opportunities that galore them but at the same time help them in the formulation of effective strategies for their mitigation. This report will undertake an analysis of the organization Trader Joes to understand whether or not it would be competitive with Farm Boy in the London business market.
Trader Joes, founded in 1958 as Pronto Market, is an American grocery chain which is headquartered in California (Traderjoes.com, 2018). More importantly, the grocery chain within a very short time has emerged as one of the major “fresh format” grocery chains in the USA and through the effective use of this model has been able to gain a substantial amount of success over the years (Traderjoes.com, 2018). Furthermore, the organization currently offers a plethora of products to the American customers like vegetable products, organic food products, frozen food and others along with wine, bread, eggs, coffee, tea and other similar kinds of products (Traderjoes.com, 2018). The organization presently has more than 474 supermarkets in different parts of the concerned nation and is rated as the 2nd best supermarket in the concerned nation just after Wegmans (Traderjoes.com, 2018). Moreover, there are more than 38,000 employees associated with the organization so as to offer effective services to the customers and the annual revenue of the organization for 2015 was US$13 billion (Traderjoes.com, 2018). Furthermore, the organization is currently operational in more than 25 different nations of the world and is known for the high quality of food products that it offers to the customers (Traderjoes.com, 2018).
Trader Joe's Overview and SWOT Analysis
Farm Boy, established in 1981 by Jean-Louis and Collette Bellemare, is one of the largest food and grocery chains in Canada (Farmboy.ca, 2018). The organization is reputed for the plethora of fresh and organic food products that it offers to the Canadian customers. More importantly, the organization currently has more than 26 different supermarkets in Ontario (Farmboy.ca, 2018). Furthermore, rather than focusing on the retail business, the focus of Farm Boy is on “Farm-to-table wholesale” business (Farmboy.ca, 2018). One of the best aspects of the concerned organization is the fact that the organization procures the raw food products directly from the various farmers of the concerned nation (Farmboy.ca, 2018). Moreover, the organization for the year 2018 has experienced 12% growth in its revenue and the net revenue earned by the concerned organization as of September 2018 is CAD$500 million (Farmboy.ca, 2018).
As opined by Darroch, Miles and Jardine (2015), the framework of SWOT analysis has emerged as one of the most important ones within the cannon of contemporary business world since it offers insightful information regarding the key competencies, strengths, opportunities, threats and other aspects of an organization. A SWOT analysis of the organization Trader Joes would reveal the following facts-
Strength |
· Wide range of food and grocery products offered by the organization to its customers · The focus of the organization on healthy as well as organic food products · The long past history and the positive brand image that the organization enjoys · The fast growing grocery industry |
Weakness |
· Lack of online presence and the use of e-commerce is adversely affecting the business fortunes of the concerned organization currently. · The focus of Traders Joe only on the domestic business market of USA · Ineffective supply chain used by the organization for the procurement and delivery of products or services which are essential for the process of their business |
Opportunity |
· Effective utilization of the “omni-channel business strategy” which will enable the concerned organization to offer online as well as offline business services to the customers (Kaleka & Morgan, 2017). · Expansion or internationalization of business in the other thriving business markets like London, Canada and others. · Effective utilization of marketing as well as promotional campaigns for the enhancement of sale and revenue |
Threat |
· Fierce business competition faced by the organization in the domestic grocery industry of USA from competitors like Wegmans and others (Traderjoes.com, 2018). · Changing buying behavior of the customers |
Strength |
· Emphasis of the organization on “Farm-to-table wholesale” grocery business (Farmboy.ca, 2018). · Use of effective marketing and promotional campaigns like the jingles “It's a farm boy day, so shop the farm boy way”, “It's All About The Food” and others (Farmboy.ca, 2018). · Focus of the organization on fresh food and other similar kind of organic food products · Positive brand or market image of the organization |
Weakness |
· Inadequate global or international presence · Ineffective usage of the “omni-channel business strategy” and e-commerce business services to serve the customers in a much more effective manner (Kaleka & Morgan, 2017). · Overdependence on the fresh food products · Focus of the organization only on the domestic food business market of Ontario |
Opportunity |
· Expansion of business in the other nations of the world · Diversification of the product range and incorporation of different kinds of food products which are much in customer demand · Utilization of the “omni-channel business strategy” rather than the “brick and mortar model” which it is currently using for the process of its business. |
Threat |
· Intense business competition in the domestic Canadian food industry · Sole reliance of the organization on the farmers for the delivery of fresh food products · Changing behavior of buyers |
Threat from new entrants |
Traders Joe enjoys a positive market or brand image on the score of high quality of products that it offers to the customers. In addition to this, it is seen that the organization for past some time offers online services to the customers, which is considered to be on par with the ones offered by Aldi and others (Traderjoes.com, 2018). Thus, it is likely that the organization is likely to face a limited amount of threat from the new entrants into the grocery business market of London. |
Threat from substitutes |
The organization has a unique product line which comprises of both fresh and organic food products (Traderjoes.com, 2018). This is likely to appeal to the health conscious people of London in a significant manner. It is pertinent to note that there are very few organizations in London which offer organic and fresh food products to the customers and thus it is likely that the organization will face very little threat from these substitutes. |
Bargaining power of suppliers |
The organization in the recent times has faced some problems with its supplier system and thus it is trying to develop a multiple supplier system so as to overcome these issues. The implementation of this plan will not only reduce their bargaining power but would also ensure the timely delivery of products (West, Ford & Ibrahim, 2015). |
Bargaining power of buyers |
The buyers or customers in London have limited number of options when it comes to fresh and organic foods. In addition to this, it is seen that the prices charged by these organizations are very high in comparison to Trader Joes. Thus, it can be said that the bargaining power of the customers in this regard is very low. |
Industry Rivalry |
The organization is likely to face a fierce competition or rivalry within the business market of London because of the fact that the existing organizations have already monopolized it. However, through the use of effective business strategies it is likely that the organization would be able to gain s significant amount of success (Kumar & Pansari, 2016). |
Valuable |
The products offers by the company |
Rare |
The focus of the organization on organic food products |
Imitable |
The diversified product line of the organization |
Organization |
One of the very contemporary organizations with extensive focus on organic food products |
Threat from new entrants |
The organization is likely to face a high level of threat from the new entrants which offer a more diversified product line and use better kind of business strategies (Madsen & Walker, 2015). |
Threat from substitutes |
The organization depends on the fresh food that it offers to the customers and the price charged by it very high. Thus, it can be said that the organization faces a high level of threat from the organizations which offer similar kind of products and that too at lower prices. |
Bargaining power of suppliers |
The bargaining power of the suppliers is high since the organization solely depends on the supplier of raw food materials from farmers. |
Bargaining power of buyers |
The bargaining power of customers since the number of options or choices which is available to them is very high. |
Industry Rivalry |
The organization is likely to face intense competition in London because of the fact that the existing organizations have already monopolized the business market of London. |
The above analysis of the two organizations on the basis of Porter’s Five Forces Model clearly indicates that the organization Trader Joe is more likely to gain competitive advantage. This can be explained on the basis of the fact that the organization Trader Joes has a better product line, brand image and other capabilities which are likely to enable it to gain success in the competitive grocery business market of London (Vorley, Fearne & Ray, 2016). On the other hand, the organization Farm Boy has a limited product line and capabilities and these are one of the main reasons why the organization is likely to face a high level of business competition in London (Hingley, Lindgreen & Grant, 2015). More importantly, it is seen that the organization Trader Joes is already operational in other foreign nations and knows the manner in which international business is to be conducted. In addition to this, the online presence that the concerned organization boasts of in London is likely to help the organization in its expansion in this city. Thus, it can be said that the organization Trader Joes is more likely to gain competitive advantage and a higher profitability in London than Farm Boy.
Farm Boy Overview and SWOT Analysis
The organization Trader Joes for the process of entry into the business market of London can use the process of joint venture or collaboration. As opined by Fosfuri, Giarratana and Roca (2016), the most important part of this process is the fact that this enables the organizations to share not only the profit but losses as well. More importantly, Trader Joes will get the opportunity to utilize the customer base, resources and other entities of the organization with which it would enter in collaboration with in London (Darroch, Miles & Jardine, 2015). In addition to this, the organization at the same time can use the Uppsala model of internationalization to establish its business in the concerned city by beginning to export its products to the city first (Schilke, 2014). Moreover, once the organization has established a stable customer base then it can establish its actual business centers in the concerned city.
Some of the most important measures that the organization Trader Joes can use in London to attain competitive advantage are as follows-
- Effective use of omni-channel business strategy to cater to the needs of both online and offline customers. In the city of London it is seen that the majority of customers like to take the help of e-commerce services and thus the use of this strategy is likely to help the concerned organization in a substantial manner.
- Use of cost leadership strategy to offer best quality food products to the customers of London and that too at very affordable prices in comparison to other organizations.
- Effective use of corporate social responsibility (CSR) to improve the brand image of the customers since it is seen that the present day customers are very conscious regarding the brand image of the organizations whose services that they are using.
Conclusion
To conclude, the notion of competitive advantage is one of the most important constructs which has gained a substantial amount of prominence within the contemporary business world. The attainment of competitive advantage not only helps the organizations to enhance their customer base but at the same time helps to earn a higher revenue as well. Thus, the primary focus of the different organizations in the present times is to attain competitive advantage within the framework of the contemporary business world. However, for the attainment of this stage the organizations need to take the help of different kinds of effective strategies on the basis of the requirements of the business environment in which they are operational. In addition to this, the organizations also need to take into effective consideration the key competencies as well as resources of theirs.
References
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