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MGTS7976 Stakeholder Engagement

tag 0 Download 14 Pages / 3,495 Words tag 21-12-2020


This was collected through telephone interviews with the different categories of stakeholders involved and those not involved in the process to get their views on the activity. Structured questionnaires were also sent on line.

Points covered in the checklist included: -

  • Was there clear communication about the purpose of engagement?
  • How were the participants were informed?

Procedural rules

  • Was there a relationship between the process and decision taken?
  • How were contributions made


  • Was there the appropriate category/mix of people?
  • Were the people’s input considered?


  • If there was mutual respect among participants
  • If the time was adequate for clarification, questions, listening and understanding

Informative exchange

  • What were the participants’ general feeling of the activity?
  • Was information presented clearly and honestly
  • Were people confident enough for meaningful participation

To learn what type of engagement that had so far been achieved; If the public participation activities had been functional, manipulative, passive or otherwise.

To learn which tools and techniques were used in the public participation exercise and how they were used.

To learn how the shared values and principles if any, had been developed and achieved for the public participation exercise that involved a heterogeneous community with different levels of literacy, language, religious affiliation, culture and livelihood strategies.

To learn what communication methods were used and if they were suitable for the different groups and categories of persons.

To learn if they were any issues (conflict) in the engagement process and how they were managed.

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Total 14 pages

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