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1. Describe the managerial strategy at Henderson Printing. Is it effective, why or why not?
2. Do you think employees are satisfied with the reward strategy? Why or why not?
3. How would you describe the impact of the reward system on staff morale and engagement?
4. When Georgette takes over the Company, what performance pay elements should she keep and those that should be eliminated? Explain why you think these are necessary to keep.
5. If you were a consultant to Georgette, what would you include in the compensation mix for the employees of Henderson Printing? Define how you would justify differences between employees.
6. How do you plan to measure the effectiveness of your recommended compensation strategy if Georgette planned to implement your suggestions? 

Managerial strategy

For any business to survive, it has to embrace a concrete record of work, employees, sales and all matter pertaining the business. Failing to have this clear documentation creates high chances of failure of the business. In a company that don’t have employees record, the employer encounter issues like; the employer cannot retrieve any information about the employee in terms of skills he posses, level of education and the duration the employee have been working in the organization.  It therefore becomes difficult for the employer to know who deserve what amount of compensation bringing in misunderstanding between employer and the employees.

This refers to the type of management employed to set the objectives of a business and the means that will be used to achieve this goals. Henderson printing applies a human relation managerial strategy where no formal workers, work and employer relation exist. Henderson is the manager with no help of a well structured administration, he focuses only in production and compensation is not well legalized and decision on compensation is made by the employer based on how you relate. This system is not effective as Henderson makes payments that vary from one employee to another without a well defined guideline, in this case his emotions or what he can remember about you is the main determinant. Otherwise he will use an alphabetically arranged list of employees to make decisions on what amount of compensation each should get. The employees receive less satisfaction from this kind of compensation especially when Henderson can’t relate your name with the face or remember something cheerful about you or you are a new employee, due to this reason the compensation that each get have very little match with his skills or the level of education and therefore most of these employees raise with him on compensation of which it depends with his mood at that particular time. This kind of compensation has destroyed an employees’ morale to work leading to formation of unions especially when he remember that the boss don’t know him or if he is newly employed or they had fallout with the boss sometime back.

Performances pay elements that Georgette should maintain.

Compensation element

Pro

cons

 

Base pay

All workers feel equally appreciated on their contribution toward the business progress.

Hardworking workers feel unrecognized and not appreciated lowering their morale

 

Lack of competition in performance

 

Favorer old employees

 

Indirect pay

It’s a step to betterment.

It difficult to maintain everyone happy

 

Increases social security.

Expensive to run by the management

 

Health and wealthy maintenance

 
 

Performance pay

No favoritism to seniors

Subjectivity and multitasking resulting to errors

Improves working culture

Difficulty of legalization and authentication.

Creates motivation

Increases productivity

Sick off should be given to those who are infected, this is because it is beyond human control and no one should lose his job for falling sick, however this should only be done for a particular amount of time (Dollah,Mustaqimah,2016). Georgette should also continue giving merit bonuses to the workers contributing towards the profit made by the business, this helps to boost their morale at work. Payment based on employees having lost their relative or has family members to support or the family has grown in size either by adoption or birth should be abandoned as all this do not count toward the business progress. Bonuses award should be formalized instead of going through workers list arranged in alphabetical order and giving award on consideration of what you can remember about the employee. As a consultant I would urge Georgette to initiate a program of awarding workers with tangible goods for life like food, clothing and houses to cultivate their motivation. Also it is healthy to give award of achievement in terms added responsibility to create a sense of pride and accomplishment to workers thus boosting their morale. These awards however have to be competitive and meet the regulation of the rule of law of the governing council; also the procedure of awarding should have just and fair procedures well communicated and equity awards.

Performances pay elements that Georgette should maintain

Compensation of a worker is the reward he gets in return of what he offers to any organization and should be looked into with a lot of concern. Therefore there is a need to establish a solid strategy to rewarding workers in a just manner in order to get them satisfied and plough an amount to maintain the running of organization and still make a profit.

Any successful workers compensation should include the base pay, indirect pay as well as the performance pay of every worker. Base pay is being the initial compensation of a worker to the services offered must form the biggest percentage of total earning as this remain being the little amount of compensation he expect in exclusion of incentives and pensions (Berger, 2009) Most workers consider this reward with a lot of concern especially when you are about to get into employment contract with the employer. This reward however is arrived at by the employer through evaluation of several factors, level of education, skills and experience to the type of work in question carries the day but this does not mean that those with high level of education and long time working experience should expect extremely high compensation as the worker still have to consider the current market pay and the duration of working time in a day. To my understanding this compensation type should constitute 75% of the total expected compensation of the worker. This will help create a good morale of worker towards work at the very first days of employment and prevent him from joining unions even possibly before the first pay.

In every organization, it happens by default that there is given group of workers who goes an extra mile to ensure that the company attains its goals. This category of works should be motivated to keep the spirit high and encourage the others to copy the working habit of the best workers in the organization. This category of workers is the type of workers who work for the organization on over time and those that have the best performance in terms of quality productivity. Whether production is done in groups or individual, this kind of reward should be done on individual basis with well defined and communicated measures because the achievement started at the personal level and should constitute of 15% of workers compensation in order to create a performance competition that will lead to quality of the organization.

As much as base pay and performance compensation are important, also indirect pay. The morale of a worker to work in health hazard environment should be initiated with this particular kind of compensation. Also workers feel well catered for when assured of retirement benefit and therefore concentrate with company’s work rather than extra activities to cater for their needs after retirement. Heath and wealth are like brothers and therefore any organization needs to cater for its workers health at all cost to maintain a regular report to work where quality and quantity production is achieved. All these can be attained by giving pension to workers, establishing a health facility where workers can get first aid services in case of accident in the line of duty, giving out gifts goods for life like food clothing and shelter or bonuses during festive seasons, sick offs and leaves. This kind of compensation should amount to 10%, it will help maintain the presence of workers at work in cases where lack of the above services would result to absenteeism, and this will also increase the morale of workers to work.   

Workers compensation mix

The effectiveness of the above compensation mix to Henderson printing can be determined by observing the reaction of workers and the new behavioral change at work (Vyas, Singh, 2015. When workers are not satisfied with what they get in return they tend to exercise abnormal absenteeism to work because they don’t have the morale to work, in most cases this is accompanied with formation of unions in the organization, this unions’ objectives to plan on compensation negotiation with the employer and if it fail they plan on protest on pay rise. If these cases seem not to exist anymore in Henderson printing, then the mix can be certified to be effective.

This refers to the laws governing an organizations employee’s employer’s relationship. In Henderson Printing this rules are not put into application. The law that protects employees against discrimination is violated during payment where if the owner of the business remembers something bad about you or does not match your face and name you end up getting a little amount of compensation regardless of your skills and performance (Xiaoguang, Wei, Huo, 2014). Discrimination also is evident in that majority of the workers in this organization are family members of the owner suggesting that if you are not of Henderson linage then you stand low chances of securing a working opportunity in this company. The low of minimum wage is also broken and a worker does not know what amount he stand to earn after a given period of working in this organization and this remains to be determined by the employer only.

This is a payment plan where an organization share the profit earned with the employees in a defined formula after a particular period of time. In the sharing process everyone is considered as an individual, therefore this type of reward tends to greatly benefit executive individuals who carry large shares than regular workers with a big percentage. This kind of compensation is not conducive in to practice in Henderson printing as the sales are expected to drop after a particular period of time because the market of its product is only concentrated in Halifax, therefore there is expected drop in profit unless the business expands its market. Since profit sharing in long run is viewed as a right by workers, its reduction may cause inconveniences to works (Mistar, Zuhairi, 2016). This kind of compensation also excludes minor employees on knowing what the progress of the organization as the duty is only for the executive.

The biggest daring challenge of any entrepreneur is bearing risk. Henderson company is an example of a company that has incurred loss by the time it’s about to be inherited by Henderson daughter; Georgette (Santos, Araújo, Barbosa Santos, Pereira Silva, Vilela, 2017. All the same this should not lead to delayed employees payment after the transition of possession, instead Georgette should first establish a well defined accounts keeping record with the help of an accountant and seek for an alternative source of funding from the government bank or friend and pay the employees to maintain a good working relationship. Employee’s compensation should not be delayed at any cost.

Conclusion.

To sum up, it is important to establish a well defined workers work relation where workers know what is expected of him and what is the compensation on the same. Also its good to keep in mind that human being need motivation to keep moving and therefore workers should be given their compensation on time and in equitable and just amount to boost their morale rather than exploiting them.  

Reference.

Berger, L. A. (2009). The Compesation Handbook: A state-of-the-Art guide to compesation strategy and Design.

Dollah, S., & Mustaqimah, M. (2016). The Attitude of Hotel Department Students towards Learning English in Relation to their Learning Strategies and Achievement in Indonesian Context. The Asian EFL Journal Proffesional Teaching Articles October 2016 Issue 95, 1-124.

Haryadi, S., Sanny, L., & Antonius, V. (2012). Effect of Compesation and Conflict Management on Employee Retention and Its Impact to Employee Performance at Pacific Jaya Niaga Company. Jurnal Manajemen DeReMa, 7(2), 33-46.

 Mistar, J., & Zuhairi, A. (2016). Strategies of Maintaining English Proficiency by Indonesian Lecturer of Non-English Department: a retrospective study. AL BUHUTS, 16(2).

Santos Bomfim, E., Brasil de Araújo, I., Barbosa Santos, A. G., Pereira Silva, A., Alves Vilela, A. B., & donha yarid, s. (2017). nurse activity on educational practices in the family health strategy. Journal of Nursing UFPE/Revista de Enfermagem UFPE, 3.

Vyas, R., & Singh, S. (2015). Reference Current Estimation by pq Theory for Harmonic Compesation of Unbalanced & Nonlinear Loads.

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